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January 2024 by ryan cottingham
Banking with Chase? Much more like gambling with Chase. ATM just ripped me off a hundred dollars, and if you think that there's any kind of customer service to help you can forget about that too.
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January 2024 by Jamie Trollinger
They are a bunch of liars, ran me around for over a month saying they sent the check. Then they accuse me of fraud!!!tThey owed me $2300 and was withholding it. Never bank here.
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January 2024 by alan segovia
I have never been satisfied with a bank. Chase is good. Line is long but the line moves pretty fast can't complain. The girls that work here are nice and friendly I feel welcome. Sometimes the line is long but the line moves pretty quick in satisfied with this bank.
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September 2023 by Starr Smith
If you are African-American avoid this location! They will pretend as though they don't see you when you walk through the door and continue to conversate amongst themselves. Don't expect a greeting..because it wont happen. You know who you are...two ladies sitting at the cubicle to the left of the front door..when we walked in.The security guard is even Worst he will Zone in on you like a hawk after his prey as though you're there to rob the bank and won't take his eyes off you. Guess they assumed I was there to deposit a dollar??
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September 2023 by Jeffrey Smith
Phenomenal service from Lori L. I didn't know what to expect when I walked into this branch. Lori quickly made me feel comfortable and welcome. She politely and happily resolved my issue. The service I received today was a 10/10.
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June 2023 by Tiff A
Scheduled an appointment days ago. Came in today, sat down and waited 30 minutes after my appointment time to be seen. The banker had problems printing documents for 30 minutes apparently. When I finally sat down with her, she very loudly confirmed my information with her. When I specifically asked to write down my information so no one could hear. When I showed her my various forms of ID including my physical SSN, she needed proof of my address and asked for my bank statement. I didn’t want to give it to her as she said she had to scan it in, and also see all my transactions and balances. She was also trying to fish for more information, like they always do to try to get more out of you. She then told me that I needed to update my drivers license. So if you’re a military spouse or active duty, I’d be wary of coming to this bank.
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June 2023 by Dezzy Bay
I had to go into the bank to make a cash deposit and Lori Lowell was extremely rude. Worst experience I’ve ever had in any bank worst customer experience. Reconsidering even banking here.
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May 2023 by Kamden Cornelisse
Huge shout out to the ladies working behind the counter. Especially Tonya! She always remembers my name when I come in, and has a smile on her face when Im greeted. Not to mention how she is always going above and beyond to make sure my banking needs are taken care of!
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May 2023 by Arpan Chhetri
I had a wonderful experience banking with Chase. The staff was incredibly welcoming and helpful. I would definitely come back! Especially thanks and grateful to Patricia Ortiz, she’s an amazing woman, she is really helpful.
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April 2023 by David Mallon
So few Chase locations in the area, and this location has only one ATM (and right now it doesn't work) and no tellers. No, I don't want to put the Chase app on my phone. I'd rather change banks than do that. Chase needs to decide whether they're serious about doing business here, because right now they are failing.
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April 2023 by logan gage
Learn to address people how they identify. My driver’s license says non binary I don’t identify as either and it’s very offensive like seriously ????????????
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April 2023 by Jess Elaine
DO NOT CALL. You’ll sit through three minutes of prompts only to have no one at this location pick up the phone. I called the number listed and it brought me to a corporate line who then directed me back to this location. The branch location never picked up.They need to hire an actual receptionist to take calls.
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March 2023 by Tim Bartlett
My only problem with chase is they don't have a branch or ATM in my town,to accomplish some of my banking needs I am forced to drive nearly 60 miles each way
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November 2022 by Robert Esslinger
Limited tellers only 2I had to get quarters and 5 customers were waiting after me
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October 2022 by ne1 so71k
I was hesitant to use this branch, given all the negative reviews. But, this was the closest branch, and I'm lazy. I made a large withdrawal. No problems. I don't understand the complaints about lack of parking as there were many open spots. My teller was personable and capable. I can't speak for the quality of their other banking services, but for simple transactions, this branch is just as good as any other, and given that it is right next door to an Arby's, maybe it is even better.
