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July 2023 by Judy C.
We love going to the King for fresh produce, cheese, and the variety of other things they usually have going on. Fancy dinners start at King Soopers.
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March 2023 by Tray B.
One of my favorite king soopers, their produce and fresh food section is fantastic!
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March 2023 by TC B.
One of my favorite king soopers, their produce and fresh food section is fantastic!
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December 2022 by Anna B.
Now that they have Apple Pay, it seems the lines move a lot faster and staff have more time to be on the floor and help out. Much better environment overall.
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September 2022 by Kim R.
Filthy Filthy Filthy!! Some of the vegetables are rotting and moldy - both black and a white mold - not healthy. In the meat department the case with packaged sausage smelled like rotting meat - stomach turning. And the sales prices would ring up for the 1st item but not for any other quantity of the item. Some sales were not even ringing up - had to kept pressing the PAY button to figure if a sales prices was being honored. There were so many that I had to keep the items separate in my cart so the person helping in the self-checkout could easily see what items needed discounting. Haven't been at any KS in weeks and it has only gotten worse. Krogers should be ashamed of themselves - I'm thinking the Health Dept needs to be called due to mold growing in the produce section.
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August 2022 by Anita S.
I was taking an elderly woman from our church grocery shopping. She is blind and had recently fallen breaking her arm. She is currently using a hemiwalker (one armed walker ) to get around. We were able to manage ato get her in a push cart but getting her in and out of car plus managing groceries was overwhelming. Your store assistant Carly stepped up and offered to help. She was wonderful!!! She stayed with my friend while I got her groceries to the cart, then helped me get her in the car. And she even helped my friend get a yummy Starbucks treat! What a wonderful employee and person. This is why I love King Soopers. Really a neighborhood of caring people. Thanks Carly!
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July 2022 by Kaylei R.
I usually am not the type to complain at all but I worked in a bakery and with 0 knowledge was decorating cupcakes from day 1 and just don't understand what happened.. my mom placed an order 4 days prior to our event- 1 dozen chocolate 1 dozen vanilla, purple and white frosting. I suppose we are at fault for not saying we wanted the frosting to look good but... these are honestly just the ugliest cupcakes I think I have ever seen and they were clearly very very rushed.. I had to go to Safeway to get new cupcakes because I just couldn't put these out and they got me perfect looking cupcakes in under 15 minutes the day of for less than the king Soopers cupcakes. I'm not sure who checks quality but I highly recommend someone start if there isn't someone doing it now. If someone orders a special order it's clearly for an event/ get together and I think most people would prefer a nice looking cupcake
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April 2022 by William H.
King Soopers, Centenial Blvd., Colorado Springs strikes again. Purchased a bag of slider buns from the mark down rack. Regular price $2.49, then a sale price of $1.89 and then a final price sticker of $.99. Yep, the checker paid no attention to the price reduction scan tags and charged the full price of $2.59. Had to go to customer service to get the correct price. Happens almost every time we shop there. It used to happen very rarely. Employees getting sloppy in their job.
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February 2022 by Steven B.
Very clean and the staff was super helpful. A young lady by the name phoebe was super sweet and polite. I enjoyed my visit
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December 2021 by Kyle W.
- store now closes at 11 pm - have issues with keeping items in stock - not enough room at self service checkout stands for larger purchases and no checkers available at the regular checkout - crappy cell phone service from multiple carriers so you can't get the coupons to load.
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September 2021 by Roger P.
I have shopped at this store for over 15 years. I have built a relationship with a number of the store employees and cannot say enough about their customer service. That being said, it appears management has dropped the ball in a number of areas. Shelves are lacking merchandise, and I am tired of hearing that it is all due to Corona virus impacting delivering stuff. Safeway just down the street has those items on their shelves. All this saddens me beyond belief. At a gut level I have allegiance to the store and its employees, but I have found that almost every time I go shopping at this King Soopers, I end up also having to go to Safeway just a quarter of a mile away to get the things King Soopers didn't have. And these items are not unusual things, but, for example, Gatorade, numerous deli meats, etc. I understand they (like most other retail stores) are low on staff but as I said above, Safeway, Whole Foods, Sprouts, etc are not experiencing this. Staff is super! Management appears to be lacking. Case in point: they have taken away the option of our filling out the Customer Satisfaction Survey. I used that option to give kudos to the numerous employees that deserved them and to give suggestions as well.
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August 2021 by Becky L.
Pharmacy notification system is NOT reliable!!! Their pharmacy notification method does not notify you immediately - we needed scripts for covid pneumonia - it was life or death- recover in the hospital or at home situation. The scripts were sent over at 4pm on a Sunday. They filled them but did not notify us (and we are signed up with the portal and have gotten messages in the past) and they close at 5pm on Sundays. I had taken my husband home as he was very sick and checked the status and that's when I found out they were closed....We were in a very anxious situation to get the dr to sent the scripts to another pharmacy and then the insurance wouldn't cOver them because King Sooper had already run them through our insurance !! I called to get charges reversed and they would do that but in talking to the pharmacist- I wanted to make him aware of a problem that might could be fixed- instead he told me all the things to do that I had already done- join the portal... and said he had nothing to do with it... alrighty then there you are- Lesson : CALL the pharmacy right after you leave the doctor and be aware of early hours!! Their notification system is NOT reliable!!
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December 2020 by Anastasia F.
Employees are very rude. For some reason, this righteous town seems to believe they're above everyone. I've been a kroger shopper for years and just moved into town. Let's see if you notice my family not coming in anymore. You should as much as we spend here.
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November 2020 by Zoey P.
Overheard three employees saying they were sick yet have to work six days straight plus they don't allow health acceptions from the mask mandate to shop so no thanks
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May 2020 by Mary A.
Thank you for the great Customer Service I received this morning! The grocery Pick Up staff went above and beyond to serve me. I especially want to thank Connie for going the extra mile. I also want to thank the customer parked next to me, she was so helpful. I so appreciate all of you!
