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March 2024 by Megan S.
Tried to place an order through Costco Next and nobody is able to assist me. They always push me away to somewhere else like a "not my problem" attitude. Horrible customer service.
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March 2024 by Troy C.
I have nothing but good things to say about this Costco. And the team working in the tire shop is grade A+. I'm only docking this location because they seem to not carry a lot of products advertised in their monthly ads.
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February 2024 by Robin C.
I ordered a pizza from this location over the phone. They told me an hour. I came 15 minutes early and paid at the kiosk. They called my number, but when I gave them my name they told me I had to wait another 15 minutes?! I said, why if you have it ready? She said because I called it in!! This is what the pizza looked like when I got it!! BURNED!!
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February 2024 by Heres H.
The Costco staff at the Powers store are not always the best, but Lance at the Verizon booth proved to be a very poorly trained employee. While he seemed to be helpful when we came in to ask questions and make some needed changes to our phones, most everything he did with our account and phones were wrong. Lance was unconcerned to rude when we came back in to get his help in finalizing the needed set up -- when he previously told us to do just that. Within minutes we realized he had no interest in helping us! We have spent hours at the Verizon store in the 1st & Main town center, and hours on the phone with Verizon to correct everything he did wrong. It has been very frustrating, to say the least. We will tell others looking to upgrade their phones or service to skip Costco Verizon and go directly to the REAL Verizon store up the street. They treated us great and were very kind.
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December 2023 by Abby T.
This is one of my favorite places to shop, but this was the first time trying their food, and it did not disappoint! The slice of pizza was so big and for the price crazy cheap! Tasted better than I expected, and the dough was still gooey, but it was extremely oily. The oil dripped all over the place and down your hands but worth it for the price. The strawberry ice cream was beyond amazing, I would come here just for the ice cream. Definitely got a brain freeze eating it so quickly. But costco is known for their amazing selection of bulk items, and its definitely wonderful to have, best for families or businesses if buying perishables. Honestly, the gas price is worth the cost of a membership and would pay for itself alone. This is the best location in town and thats why it's always busy.
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November 2023 by Candace V.
Very rude, hurried and unprofessional workers. I'm sure they are overworked as it's always so busy in the store making it hard to shop but then to be treated like you are the reason why the employees are so rude and inconsiderate after you have walked the whole crowd and the whole store with No customer service to be treated disrespectful at the cashiers station scanning in a $400+ order is a real mood changer. In my experience when the workers and customer service is so bad it is usually a management issue.
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October 2023 by Danel S.
Wide selection. Very busy in the afternoons. Good prices. Son loves their pizza Wide aisles
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August 2023 by John N.
Was so excited for this new item on the Costco menu only to find out it's served cold which really wasn't all that for me, I absolutely love Costco food court their iconic hot dogs and pizza always keep me coming back but this new item was 1. The most expensive item on the menu and 2. Just not all that which is pretty upsetting, I'll 100% be back for the classic items but this sandwich is a no go for me again
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July 2023 by Tina W.
I was at the receipt check and and the employee Gary was very rude for no reason at all.
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July 2023 by Rebecca G.
ALWAYS packed but service and quality is consistently good. The checkoutmoved quickly and people seem to be friendly.
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April 2023 by Joseph V.
I waited for 2 hours on a tire change, but it turns out my car was ready 45 minutes after I dropped it off. No one called to tell me it was ready, so I sat there in the food court for over an hour with my 10 month old baby because some lazy employee couldn't be bothered to make a 15 second phone call.
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April 2023 by Nicholas N.
Poor customer service. After my son worked up the courage to ask for a smily face, this Costco employee made my son cry after lecturing that they could not draw a smile on the receipt. I have not had this level of customer service at other locations. This is probably the worse Costco location I have visit, ashamed poor apples work for Costco. Taller, balding, older white male employee.
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April 2023 by Delilah J.
My first intention was to go on here and slam Costco. I'll state my reason why: Cost per item ratio - Costco is actually a lot of the times MORE expensive than other grocery stores around town. Now I totally understand the concept of bulk purchasing, but if you're going to make me pay 3 times as much for twice as much salsa, well that's not something Mrs. Jones is fond of :/ I will say though, the food court here is great. You don't even need a membership. I also never knew that you could call beforehand to get the order set up. Now my hubby and I just call for a couple pizzas, and by the time we get there the order is all ready. So in closing - their food court is a life saver, but their store is not a money saver.
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December 2022 by Rai B.
CostCo store is amazing, particularly this location. Avoid the tire dept at all costs to exchange your tires. Arrived on time for my appt, it took 2 hours....with no one booked ahead of me.
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September 2022 by Kathy E.
I love the store, I will never buy Costco tires again. The wait time is insane, even with an appointment. Once I bought the tires, I went in for a standard rotation, it took 3 hours. The next time I went for a rotation they broke a lug nut off. They did reimburse me to get it fixed at a mechanic but that was more time to take away from work to go do that. Then a nail in the tire. I waited almost over 4 hours to have a nail removed and repaired. Every time I come to the tire center it's a really long wait regardless of if I have an appointment or not. Never again for Costco tires.