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February 2024 by Jesse Leiker (T3chnolus7)
Oh man, where to start. So on Sunday my wife's tire sprung a gentle leak. I noticed a razor blade (or small metal thing) in the tread...I would normally plug it and be done with it, but I'd had knee surgery the day before and couldn't physically do it. We took it in, and 6 hours later they had it plugged for $14.Today she drove to work, and on her way home got a low PSI warning. She dropped it off and about a half hour later they called and said there was a razor blade (or small metal thing) in it, and it's too close to the plug they put in, so they couldn't plug this one. They suggested we buy a new tire. I asked if they saw it yesterday and she said "it probably wasn't there yesterday." (it was there yesterday...I saw it).I asked them to put the spare on, and when I got home what I found was their plug, which was 8 inches away from the razor blade that I saw Sunday but "probably wasn't there yesterday." Since the tire was off - I pulled the little metal thing out, plugged it, aired it up, and 20 minutes after I got it home the job was done.Granted; it was $14...which you can't even get a good sandwich for anymore...and I can confirm they plugged 'something,' but still. A little attention to detail goes a long way here guys. If they sprayed where they plugged, they should have also seen the little metal thing. It was pretty obvious. It looked exactly like "a little metal thing in a tire."
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February 2024 by David R
Bought an Interstate battery. Great price and warranty.
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December 2023 by Abby T.
This is one of my favorite places to shop, but this was the first time trying their food, and it did not disappoint! The slice of pizza was so big and for the price crazy cheap! Tasted better than I expected, and the dough was still gooey, but it was extremely oily. The oil dripped all over the place and down your hands but worth it for the price. The strawberry ice cream was beyond amazing, I would come here just for the ice cream. Definitely got a brain freeze eating it so quickly. But costco is known for their amazing selection of bulk items, and its definitely wonderful to have, best for families or businesses if buying perishables. Honestly, the gas price is worth the cost of a membership and would pay for itself alone. This is the best location in town and thats why it's always busy.
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November 2023 by Mike
Poor customer service. Called, put on hold twice for over ten minutes. Never did answer. Will go somewhere else.
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November 2023 by Space
Waste of time. They advertise walk ins then tell you they can’t help you. Take your car to a real mechanic.
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November 2023 by Candace V.
Very rude, hurried and unprofessional workers. I'm sure they are overworked as it's always so busy in the store making it hard to shop but then to be treated like you are the reason why the employees are so rude and inconsiderate after you have walked the whole crowd and the whole store with No customer service to be treated disrespectful at the cashiers station scanning in a $400+ order is a real mood changer. In my experience when the workers and customer service is so bad it is usually a management issue.
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October 2023 by evan chase
I bought 4 brand new Bridgestone tires from these guys and I drove up to a cabin in the mountains where two of them went flat. they refused to replace them under warranty because I took the tires off pavement and told me I needed 4 new tires. Yesterday I took my other car which my father bought the tires at Costco for me to just simply get the tires rotated. they would not do it because they said the tires aren't on my membership even though I had the receipt. Costco is great in every aspect except the tire department. it's been a nightmare dealing with these people take your car somewhere else.
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October 2023 by Danel S.
Wide selection. Very busy in the afternoons. Good prices. Son loves their pizza Wide aisles
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September 2023 by Myeng Park
I regret buying tires (Michelin) here. The warranty period for the tires is 30000 miles, but it hasn't even been 20000 miles yet, and all of the front tires are completely worn out. I asked for warranty repairs from them, but it was rejected because it was the user's responsibility because the tires were not rotated within the specified mileage. Nowhere on their invoice did they explain when the rotation would be done, and there was no explanation at the time of the tire change. I don't know what the problem is, but the rear tires still look good, but the front tires are completely worn out and need to be scrapped. Even if I hadn't rotated the tires, there would be a technical problem with this much wear.
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July 2023 by ??
They tried to convince me I needed new tires but 2 other shops said they were fine and were at mid life.
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July 2023 by Tina W.
I was at the receipt check and and the employee Gary was very rude for no reason at all.
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July 2023 by Rebecca G.
ALWAYS packed but service and quality is consistently good. The checkoutmoved quickly and people seem to be friendly.
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April 2023 by Joseph V
The service at this location is garbage. I waited 2 hours on a tire change before going back up to the counter to ask what was taking so long. My car had been ready for an hour, but no one called to let me know.
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April 2023 by Joseph V.
I waited for 2 hours on a tire change, but it turns out my car was ready 45 minutes after I dropped it off. No one called to tell me it was ready, so I sat there in the food court for over an hour with my 10 month old baby because some lazy employee couldn't be bothered to make a 15 second phone call.
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April 2023 by Juan Cerda
Good to great prices and good service. A word of caution: their wait times could be longer than expected. Make this a combined tire shop/warehouse trip for best results.