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January 2024 by Stringline Team
Good afternoon!Our recent trip to the Fillmore location was very refreshing!We were helped by a young lady named Leana!She was beyond amazing!Extremely patient with myself and my Mother who is elderly.She was very informative and took her time to answer each and every question we had.It was such a pleasant experience for both of us!It literally made our day!
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January 2024 by Gloria Arlequin
Great service. Thanks
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January 2024 by Dennys Orta
Woman working was having a conversation with her coworker Roman “a private one”. In front of us and it was really uncomfortable.We asked for help for an issue but rather than her helping us she proceeded to be on the phone wasting our time.”moaning and gossiping about customers” We came to a different location and thankfully they were able to help us.
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January 2024 by Tracy Murphy
Manager was awesome. Extremely helpful and knowledgeable and made sure all of my questions and concerns were taken care of before I left. Best customer service from a cell phone company I've ever experienced. Would definitely recommend.
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October 2023 by The Moonkin Rater
I came in to this store with my dip shyt of a buddy. He wanted to upgrade his phone and service but didn’t have anything saved to cloud. The customer service rep Roman was more then helpful. He pulled out the cord and had to do it old school but got the job done. He was patient with my buddy and the other customers. I saw him take it upon himself to cal other stores from just over hearing the issue the other rep and customers were having. He was more then knowledgeable and has me about to switch to cricket. I highly suggest this location!
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September 2023 by Jordan Willmes
Ana at the fillmore location was excellent and helpful on any questions i had.
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September 2023 by Mark Gardner
My time in the Fillmore store on the 08/28 was enjoyable. Roman handled everything I threw at him. Roman was timely, professional, educated on his products, and really just a likeable person. This specific store is a distance from where I live, but I guarantee you I’ll make the trek for any issues that may come about. Keep rocking your customer service.
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September 2023 by Carlos Escarsega
Roman C. was very helpful and professional. He was very knowledgeable about his products and worked efficiently and quickly. He also had good taste in music!;)
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August 2023 by J Nordy
Roman at the Fillmore C/S location provided excellent customer service!
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July 2023 by Danielle Avigne
I love this location. Roman is top notch. He treats all of the customers like human beings. I say this because many of the customers are homeless, including myself. Other establishments aren't as friendly and accommodating. This is the only location I will go to as long as Roman is there.
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April 2023 by norma urbina
Was in thank you Maria I really positive that I left an dark blue it has pink blue purple flowers green flowers on it it's awkward shape bag and small bag their it has my Samsung Galaxy phone charger and coordinate and blue tooth plugs all for a c phone and tablet also my photo transfer from phone to tablet I'm offering an reward I called and back on Sat the guy stop anwsering my calls he said call back 3/25/2023 I really want my gift back before I go in for my brain surgury and my cancer removal please give it back .
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April 2023 by Teresa
The manager that helped me was awesome!
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March 2023 by Epiphany Layne (Citizen Writer)
The employees there are great, except the thieving manager, Stephanie.
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December 2022 by Mark Schuppan
Cricket should be ashamed of these people that work here ! Theylied about the price of my monthly service cost! They sold a non working phone. The sites they send you to pay aren't available they charge 8$ to pay at store if I didn't get a waranty they said I'd be stuck with the phone that neverWorked and now this phone is having the same problems the keypad won't put the right letters up . It will put up any letter near it. It's frustrating to respell everyword sux or seven times cricketseev byiub
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December 2022 by April Mcrae
Very helpful guy works there, he went beyond to help my husband with a phone, good place and friendly.
