This CVS Pharmacy in Colorado Springs provides pharmacy, health, and wellness services, including prescription refills, vaccinations, and personal care items. The location is noted for its ability to consistently obtain a specialty medication that other pharmacies could not. While some customers appreciate the cordial, professional, and kind staff, and note the store is super clean, there are significant criticisms. Multiple reviews cite problems with pharmacy service, including a rude and unhelpful pharmacy worker, a prescription filling error concerning medication counts, and an inability to reach the pharmacy team by phone due to frustrating new prompts, forcing in-person visits. However, corporate support was described as wonderful, kind, and helpful in resolving one issue, and after an in-person visit, the counter agents were noted as great and efficient. The overall experience appears mixed, with reliable value for some needs alongside inconsistent customer service at the pharmacy.
Trying to call to see if they have the medicine I need since my regular CVS does not. There is no way to speak to human. You must give your birthday but if you don't have a prescription with them, you can not get past the virtual AI assistant.
August 2025
I appreciated the cordial and professional hospitality of the staff who assisted me. Thank you for having her on your staff!
July 2025
So friendly! Had everything I needed! Prices very comparable to other stores!
