CVS Pharmacy in Colorado Springs offers a full range of pharmacy services with a dedicated team of experienced pharmacists. Many locations are open 24/7, providing convenience with features like drive-thru service and same-day pick-up. Customers appreciate the affordability of prescriptions, with 85% costing under $10, and the availability of vaccines for flu and COVID-19. The pharmacy also provides auto-refill options and the ability to manage prescriptions online or through their app. Reviews highlight exceptional customer service, particularly from team members who go above and beyond to assist customers. One customer praised a team member for resolving a complex issue to ensure they received their medication, while another praised a pharmacist for her friendliness during a busy vaccination day. Long-time customers express gratitude for the empathetic and caring service they consistently receive at this location. However, there have been concerns regarding staff transitions, with reports of losing a valued pharmacist and newer team members still becoming familiar with processes. Despite this, many customers have shared positive experiences, particularly when faced with challenges at other pharmacies, emphasizing the professionalism and kindness of the pharmacists at this CVS location. Overall, CVS Pharmacy in Colorado Springs is recognized for its commitment to customer care and efficient service.
This is CVS’s best customer service oriented location in Colorado Springs. One of the pharmacists there, Kathy, has helped me to resolve issues on two separate occasions with getting medications filled where my health provider had made a mistake when sending in a prescription. W. Barnes
November 2025
The amazing team behind that counter are above par! Thank you to each of you for all you do. I appreciate all you have done for my family and I. From vaccines to prescriptions it has always been perfect. Best in Colorado Springs.
October 2025
Great with Flu shots for the whole family form the kids to my husband!
