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January 2023 by Kevin Brewer
My wife and I took our children there on January 5th. Upon arrival, we realized there was a group of approx 12 middle school girls currently getting their treats prepared. We decided to wait since we promised our kids ice cream that evening. After 20 minutes of standing in the hallway, we finally got our turn. At this point we were told by the girl working behind the counter that she was closed and the middle school girls in front of us caused her to run over her time to quit. I asked why she could not have told us 20 minutes earlier that the girls were the last she would serve and her answer was she didn't know if we were with them or not. Interesting since they had all ordered and paid. She was just making all their orders at this point. Also, I do not know why she could not spend 5 minutes to serve us, and make sure to tell any others that might come up behind us that she was closed. That is what I would have done, but I know that is not the customer service or decency that is taught today. I will not be going back to this location again.
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September 2022 by mark wilson
Clean store. Friendly, attentive staff. Yummy treats! The manager, Anna, seemed especially keen to make our visit a good one. This is our favorite DQ!
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September 2022 by G.E R
Never ever ever ever eat here. This location is so nasty. The oeople aren't that great either
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September 2022 by Kayla Evans
I'm pretty sure what they serve at this location can barely be classified as "food"
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July 2022 by April DeNio
Order two small blizzards. $13. Somethings not the same about the ice cream. They added chocolate to my snickers blizzard and heath blizzard. The consistency feels more like ice milk not the delicious creamy Dairy Queen ice cream I’m used to. Took back the blizzard and got a vanilla ice cream cone. Same complaint. More like ice milk. Very disappointed DQ!!!!!
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March 2022 by darklingrose92
Just stopped by for a cookie dough blizzard and the staff shared with me their personal creation - a Samoa blizzard modeled after the girl scout cookie! I tried it out and I have to applaud them: it's amazing! Highly recommend you go ask about it! And high five to an amazing customer service experience too :)
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November 2021 by Shane Pedigo
I’m pretty sure this DQ has been in the same spot at this mall since it opened in 1982. They must be doing something right to hang around this long at the mall.
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October 2021 by Zaida DeBlasio
Love ice cream and great customer service
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June 2021 by Natasha Zuluaga
Chapel Hills Mall is where dreams go to die. Not even Orange Julius/Dairy Queen will save you. The Filmore location is a much better choice.
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November 2020 by angel adams
When you go in the mall from where I went in it's on the second floor above the chocolate factory next to the Chick-fil-A
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September 2020 by Franklin Matz
Always delicious and good service...
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March 2020 by Brian Anderson
Not much beats a Blizzard
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December 2019 by Edward Chandler
Good ice cream
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October 2019 by Michael Johnson
They are so cheap, they will rip you off
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August 2019 by Mark Gouker
Fun food !!!