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February 2024 by Seth N.
I like this Dick's Sporting Goods. I have been to others that had more clothing of each brand but it's still pretty good. Every time I have gone the staff always asks if I need help. Dick's can get somewhat expensive but the quality is good. Military discounts, too! So make sure you ask.
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January 2024 by Sherrie Nymeyer
We like going to this store when we are looking for sporting goods for our kids. That’s what we were doing in the store today when my son lost his favorite toy. When I went back in to look for it, some employees helped me search for the toy. Much to my relief, when the employee who walked the second floor with me put a call out to everyone over the radio about the missing green dinosaur, an employee at the register saw another kid holding the toy and asked him if he had found it in the store. We got our favorite dinosaur toy back!For me, I appreciated that the employees were willing to help me look, and then ask someone who was about to leave the store with the toy about it! It’s my son’s favorite toy right now (he’s 2), so you can imagine how he would have felt tonight. Helpful staff makes a big difference in where I shop and I’m glad to shop here!
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January 2024 by Chris Jackson
Customer service was not good.The two guys that were in the shoe section We're more interested in their phones than helping customers, And the lady at checkout asked me if I was being sarcastic.About not getting help in the shoe department.
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January 2024 by Barton D.
I see a lot of bad reviews for this place however when I went the staff was great about trying to help me. The manager on duty also seemed helpful. They have a pretty good selection, and we were able to find everything that we needed.
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January 2024 by Gary Enger
I brought my golf club to be regripped and Ryan was helpful during this process. Thank you for your knowledge and expertise.Gary
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December 2023 by Felicia Suggs
Best place to buy shoes!!! Affordable and stylish! They were extremely helpful
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November 2023 by Black Falcon Electronics
Not Black FriendlyWent to this location November 12th 2023 to look for camping. As soon as I got in the greeter asked if I needed help to which I said no, just getting camping supplies. Not even two seconds into arriving at the section I'm approched asking if I needed anything and again I said no.The associate then does the expected and as I'm looking around maintains staying within 15 feet of me as I walk around the section the entire time I'm looking. My white partner went looking around as well but of course wasn't followed in the slightest. Even she immediately picked up on it and mentioned it to me.Would NOT recommend.
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November 2023 by Sylvia Murphy
On vacation and liked the bigger store and variety.
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October 2023 by Debra Martinez
Very welcoming. Easy to get wrestling shoes. Associate was very accommodating in getting the size we needed. She also gave specific directions to locating a mouthguard upstairs. She led us to a helpful associate upstairs waiting to assist. Great job communicating with fellow associates.
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October 2023 by misty mcfarlane
Reece was amazing in helping me and my son find a perfect pair of basketball shoes. He just got accepted to the 7th grade basketball team at his school and I wanted to make sure he had the best gear. We ended up choosing the Steph Curry Under Armor shoes, no squeek, and super grippy! He loves them! Soo thankful that Reece was there to help us! Wish he wasn't going back to the other store at the mall, because he's such an asset! Thank you Reece!?
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October 2023 by Maria Valverde
I had the best customer service from Kayla! she was a great help even when she had to run back and forth multiple times to get shoes for my picky daughters! She was amazing, calm, and helped us with a great attitude!
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September 2023 by Mirna Perez
Everything is very overpriced!!! I went to go try to return my football jersey and they said it has to be brand new with the tag and everything. Your obviously gonna wear the shirt and it was 108$, huge waste☹️
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August 2023 by Charlie R.
The customer service is complete s*#t. There's no common courtesy, the workers will walk right by when your asking for help. This used to be a great store I will not be going to any dicks sporting goods anymore
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June 2023 by Derek S
Tried to return an item I purchased here 14 days ago I had the receipt and everything, but the manager stepped in and said he wouldn't make a profit, so he refused a refund
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June 2023 by JJCSC
Went in twice to purchase some shoes from the men’s shoe department both times have had a bad experience with the shoe department. I had a bad experience the first time about 2 months earlier and wasn’t able to get anyone to assist me because they where to busy looking at their phones to help me. The second time was recently that I had gone it to purchase shoes I figured I would try to give them another chance a few months later with different employees working. I asked one of the employees for some shoes I wanted to try on and he went to the back to get them. He brought the shoes to me and I tried them on and asked for a different size because they didn’t fit right. It seemed like he was annoyed with something (not sure if it was me) he went and got the size I needed and gave them to me. He walked away to another department and started talking to another employee and never returned to finish helping me out. So I left the shoes he gave me on the bench where I was trying them on and after him not returning to help me out I just left the store. I could of waited for another employee to help me out but they went to the back and didn’t come back out for a while so I just left. Probably won’t return to this store for shoes. This review isn’t for the entire store just for the men’s shoe department. I am sure there are plenty of great employees that work at this store but it’s obvious that the men’s shoe department need some help.
