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December 2023 by Brandon V.
This review is strictly for the associate named Scott who is incredibly rude to customers. I was given a ticket for a few cameras that they were holding for me for when I checked out which is what every Goodwill has done for years. When I arrived at the counter, Scott was very rude and said that he put them back in the case. They were not in the case and Scott said he probably sold them to someone else. Zero remorse. Incredibly rude about in front of 10+ people checking out. He told the girl checking out that we don't hold items for people yet every time I have been there they give me a ticket to hold the item. The store is a great store but Scott should not be treating customers with the amount of disrespect I was given. I will reach out to cooperate about him as well.
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November 2023 by Katelyn R.
Return policy needs to change. If I can't try it on I want my money back. Just another greed will scam. Says it's due to high theft. Well they pay for nothing they get anyway. It's not like they lost money
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October 2023 by Ethan Medina
Decent amount of product, a little over priced compared to the north academy store.
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August 2023 by Berenice
Yesterday was the last day I purchase anything at goodwill. I found out that they no longer have fitting rooms. I bought a jacket yesterday that I was able to try on in front of a mirror in store, but put everything else back. Not having a fitting room is fine, but it's the return policy that gets me. For a store that doesn't have fitting rooms, the return policy should be money-back, but they only offer store credit for returned items. So, you risk buying clothes that potentially don't fit and get to return them for more clothes that potentially will not fit. It sounds like a huge ripoff. I also used to donate to them pretty regularly, but will find someone else to donate to as I don't want to support this type of business model.
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July 2023 by Taneal Lio
This location's clothing racks are too compact, so it makes it hard to browse through. The racks are also too close together. An employee told me dressing rooms are closed because "drugs" and can get a credit for returned items. My response: " loss of funds due to COVID, so it's rolled onto the consumer.
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July 2023 by Ashly InColorado
I have been a customer to this location since it opened. I will never purchase anything or donate to this store again. The whole reason I go to a physical store to buy clothing... is to try them on. Having no dressing room to try on clothes is completely unreasonable. It’s a thrift store. What are you all doing?
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July 2023 by Andi Mortenson
I stopped visiting this Circle Dr. Goodwill location several months ago due to the exceptionally rude staff and manager. Don't bother asking for help, they can't be bothered to even look at customers - and if you find something without a price tag, don't bother asking for it to be tagged - they very rudely say it's not for sale any more. They took out the baby clothes section and told customers Goodwill doesn't sell baby clothes any more...maybe that location doesn't, but the rest do thank goodness!! Unfortunately some of my friends and acquaintances have had the same poor experience with this Goodwill location and won't shop there any more. The managers and some of the staff need to be fired for their rudeness and incompetence.
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June 2023 by Thomas W.
Honestly this is one of the biggest goodwills I have ever seen. There was so many choices of clothing, toys, kitchen utensils, houseware, and etc. From what I saw the prices were amazing. I mean if you need any clothes, furniture, decorations, ANYTHING this is probably the place to go if you are on a budget. I think it's really nice to have a place likes this with a large selection that is pricing stuff for those who need it. Definitely check this place out :)!
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May 2023 by Aaron N
Very nice. Very clean, goodwill. Very impressed
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May 2023 by Sandi Berggren
I shop at this goodwill quite often but that ended today. They employ a gentleman there who is argumentative, condescending and has anger management issues. He has been rude to me on several occasions. (Once for looking at clothes on a rack that was set to be put out- (which other employees encourage customers to look through)- another shopper doing the same was angrily barked at for also looking at the clothes, another time I asked whether the fitting room was open and he responded very rudely) Today was the last straw. He very rudely informed me that I could not check the contents of a game to make sure the pieces were there. He asked me very rudely, several times, if I opened up games at Walmart. In which I replied that I trust Walmart has all the pieces as they are factory sealed. About 50% of the time I will bring a game home from this location and it’s missing pieces which is why I checked this one. Yes, I know I can return it, but that is a waste of my time & gas to do so. I am fine if this is the policy but don’t come at me rudely like I’m 5 years old throwing pieces all over the store. It was uncalled for. I have choices and I will not be returning to this location
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March 2023 by Emily M.
Last time I was here, I needed to use the bathroom and I have to thank the staff for their care in this department. The restroom was unbelievably clean, way cleaner than anything I have at home! The staff in charge of cleaning here are doing their job professionally and thoroughly, and I wanted to commend them. However, I had a hard time doing my shopping because the sizes seemed more mixed up than usual. It was way better back before the construction. I would have preferred the sizing better organized and the bathroom cleaned (just a little) less often!
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March 2023 by lorenzo g
I worked here about 3 months ago and I don't miss it at all. Igave them 3 years of my life for nagging staff , managers ,customers , homeless customers. you name it I seen it the managers are lazy just sitting in the office watching cameras and get mad over dumm stuff no leadership just sad. Don't work here until the location gets new managers.
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February 2023 by Donald R
Not well organized.The paths between racks are almost impassible. In fact it is so bad I am surprised the fire department allows it and the fire department in our county for sure would not.The books are not organized at all.Their decor and containers are overpriced compared to other thriftstores.But we did find a few items, normally like Goodwill stores this one not so much.
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February 2023 by Privacy Valued
The cashier Shashana was great and helpful today, while I was waiting in line I noticed there was another female cashier who went on lunch and a taller guy who appeared to be helping a customer and seemed to be a manager or assistant manager just walked away leaving Shashana with a large line of customers, I thought this was very unprofessional him , thanks again Shashana for your excellent customer service.
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January 2023 by Brooke S.
I have been to this store multiple times and ALWAYS find something I love! There is a great mix of vintage and new-sometimes even a name-brand item or two. The cashiers have been friendly. There's a great selection of books and glassware.