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February 2024 by Thomas Heblinger
All I am going to say is getting out of this place has been the best for my life and sanity. Such a toxic environment and very unprofessional. I am much happier and getting my sanity back. Take it from folks; Stay far away!!You see what I mean folks. The nerve of this owner is absolutely Ludacris. Emotional for speaking the truth. The response alone is enough for anyone to make the right decision!!
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February 2024 by Daniellea
Needed a new oven. Renting a property and our older one had went out so the property manager called Ecopliance. I was called I wanna say a week prior and informed that they had received my request. They followed up with a phone call informing me what time they would be arriving.Pleasant, polite , courteous and informative.The manager ( Atlas ) didn't send someone out so they could measure the size and width the first time around. I would like to also add I was running a tad bit behind on the first delivery, despite the oven not fitting in the designated space. I spoke with Justin or John , whichever called me. I apologized ( they were early ❤️ loved that part) they stated that I was fine they were outside and take my time.All the work they did pulling a heavy oven out and it not fitting. They didn't complain one bit. They insured me they would let management know and get us and oven that would fit. Following the same protocol they showed up and showed out. I think the world of these two. Friendly in every sense of the word. Justin and John take pride in their work and kick butt in customer service. I would highly recommend ?
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February 2024 by Jonathan Gray
Thomas was really great. Picked a fridge originally and found out it was to big for my house, he then went on a hunting spree and found me a fridge within a day. Honestly happy with the purchase and with the whole experience. Thomas again went above and beyond.
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November 2023 by Travis Templeton
Thomas was awesome! Got me everything I needed for a great price! I recommend this place this place for anyone!
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November 2023 by Amy Sousa
I am extremely thrilled with my new appliances! John helped us find exactly what we were looking for! We had a slight problem with a indicator light on the oven, and they immediately scheduled for someone to come look at it. Everything is working perfectly. I didn’t feel any pressure to buy, we were interested in a more expensive washer and dryer but after going over all the pros and cons and what we were looking for John helped us to decide on the less expensive one and it’s absolutely perfect. John even stayed late because we had to make two trips with our trailer to pick everything up. I feel we found a local gem and will definitely be back soon when we replace our refrigerator.
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October 2023 by Mary Jones
Thomas was amazing! He goes above and beyond to help his customers. Thank you! We love our refrigerator.
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August 2023 by Baylie Vazquez
Thomas was wonderful in helping us. Have had no issues with the washer & dryer. Would recommend!
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July 2023 by Dan L.
on my 1st time using eco appliance. I cannot say enough just how happy we are with our purchases. 1st time we were looking for a gas stove in stainless steel, and they had a brand new beautiful and heavy KitchenAid model with a couple scratches on it . they worked with us on price and even delivered it! which meant allot to me because this model is not easy to move! they advised us they do get new inventory a couple times a week i think. any way you can easily save 50% or more over new units and they offer a warranty to make sure everything us working right and you are happy! 2nd time I shopped at Ecopliance , we had a nice washer and dryer we were looking to get serviced or just get a newer front-loading set. Mindy the owner. showed us what they had and in the back was a beautiful LG Tromm grey set that looked like new and was just cleaned and tested, they were on pedestals ,but she could have them taken off and delivered the next day! surprised that they had an opening so soon! our set was picked up and new set delivered , the new set works perfect and is nice and quiet , and thank you Mindy for the great deal, that fit our budget! Bald Eagle was the delivery company on time and they made sure no drips , level and ballanced and even did a test that the hat water cycle was hot! it was
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July 2023 by Samantha Hartman (Sammi)
Gave us a fridge that was never properly working. Trying to get it fixed has taken 6 months+ and they have stopped responding after only one attempt to fix (the guy ordered the wrong part). We now have a fridge that we will have to replace again within a year. Horrible customer service and they don't care if they sell you something that isn't fully working.
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May 2023 by Anna Welborn
Dealt with Jeremiah at Co. Springs store, James and Mindy at Denver location. Gr8 customer service! I purchased a washer which ended up not working in less than a week. I got a refund. I ended up going to either Lowes or Home Depot and just bought a new dryer.
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April 2023 by Paul Schmallen
We have bought appliances here over the years and the staff is great and the value for your money is excellent!
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February 2023 by Princess Zelda
Buying the washer and dryer set was a great experience but getting it repaired has been impossible. We have the same issue with our washer on every single load but when they came they apparently could not replicate the issue, and then the load I tried to run after they left took literal days bc it kept giving me an error and filling th washer with water. The issue persists and getting in contact with this company feels impossible. I've given you my fiance's number to call if I am not reached bc I cant always answer as I am at work in a call center dueing thw hours they are open but they continue to only call me, knowing I am at work in a call center.It really just seems like they don't have any intention of providing repairsvpaid or not (I literally even asked about what it would cost so i could prepare myself for these sort of shenanigans). I have been trying to get this done for a couple months now, since it was still in warranty. It is EXTREMELY obvious that you are just trying to push me around long enough that you can say it isn't covered under warranty even though it's been in issue since the warranty was still active.
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February 2023 by Yolanda L.
Absolutely the worst place ever to buy a washer and dryer. Regardless if it's used don't sell a piece of shit appliance that comes with a wack A$$ warranty. I had to swap out from one piece of crap to another and when I called them they gave me the most unprofessional response...there's nothing we can do sorry bye. Who wants to pay $800 for something to give out on 7-8 months. Oh and all there shit stinks really bad
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January 2023 by Mandy Ward
Absolutely horrible company to do business with. Had a terrible experience from the start. They don’t even test their appliances before delivery. Still have 2 dishwashers just sitting at my house that are broken. No communication has been professional, Thomas the “manager” has no professionalism, and no knowledge of appliances. We had a hard time even understanding what he said on the phone. Texting was even worse (yes, they text you) and not to mention he hung up on my landlord who was trying to come up with a solution to fix the problem. Will never recommend this company to anybody.
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January 2023 by Tina Duran
I bought a stove for my daughter and was very impressed with the customer service I received. Thomas was very helpful and friendly. I would definitely recommend this place for used appliances.
