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April 2024 by Michael Hottel
Great place for truck rentals. Friendly staff. Quick service... what else do you need?
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February 2024 by Leonel “Lion” Mendoza
The Guys there are great. The trucks are clean and ready to go.
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January 2024 by Billy M
Mark and the guys at Enterprise were extremely helpful. They allowed me to pick up my reservation early and were extremely helpful throughout the entire process. Returning the truck was effortless, making it such an easy process. I definitely recommend anyone in need of a box truck rental to choose Enterprise!
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August 2023 by Debbie Walker
These guys are AWESOME!! Much cheaper than U-Haul and the trucks were new. Mark and Marshall went out of their way to make sure I was good. As a single woman it was important that I be safe traveling and these two made sure if it. I will definitely use them again.
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April 2023 by Stacey A
Mark and Marshall were awesome! They were both so helpful. I had issues with my online reservation and Marshall got it taken care of easily. Mark checked the vehicle back in.These two made the rental and return process super easy and virtually stress-free!
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February 2023 by Josh Nichols
Mark and the guys at Enterprise truck rental make doing business easy. They're polite accommodating, always willing to answer questions and want to make sure you were getting the vehicle that works for whatever you're trying to accomplish. They have various trucks including pickup trucks, covered vans, and also some larger moving size trucks.
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January 2023 by Matthew K
This location was very professional and courteous from the moment of arrival. Terrific customer service and I appreciated Mark and Don for going above and beyond. Will definitely be back for our next rental.
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September 2022 by Vincent Mahmoud
Mark Gomez is the SENIOR ACCOUNT SPECIALIST OF TRUCK RENTAL DIVISION, and someone who made my rental experience with Enterprise a positive one. He works out of the Colorado Springs truck rental facility, and was both knowledgeable, as well as straight forward when I was asking questions. To add to that, he also accepted my rental latel without overcharging me even though I was a little over the 24-hour truck rental period. I would recommend anyone moving from or to the Colorado Springs area, get in touch with Mark because he will make sure your rental experience isn’t as horrible as some of the experiences you will have with other providers in the area (if I’m going to be honest- Finding transparency with rental terms and/or agreements is few and far between).4 stars given because it was still an expensive process with gas being $5.50 a gallon at the time that I was making this move. The truck also was required to be returned to the location so it was double the miles i was anticipating having to rent
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September 2022 by Tony Cecil
Poor customer service. Pickup was filthy and wreaked like smoke. They didn’t care. Headed down the road and it vibrated so bad you couldn’t get over 50 mph. They didn’t care. A smile and “how can I help you” would go a long way for their customer satisfaction.
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August 2022 by Brooks Peyton
I reserved a truck from another enterprise only to show up and it wasn't there. They referred me over to Dominique. While I planned on getting a regular truck Dom went above and beyond to ask what I was using it for (moving a few rooms to new house).Dom set me up with a small box truck instead of a regular which made a huge difference in our move. Best of all no cost difference (yes there is a big price difference moving up to a box truck normally).The first enterprise sucked. Dom and his dedication saved the day and I'll continue to use them for my rental needs
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August 2022 by Debra Halverson
Our rental of a compact cargo van in June/July 2022 was initially very positive. The employee who checked it out to us when we picked it up pointed out some "minor" damage on the body of the van, and took pictures of it. Upon return of the van three weeks later, another employee visually checked it and said it looked fine. Then she called back later that afternoon and said the people who were washing it told her there was hail damage on the back third of the roof. We were not in a hailstorm! However, she said that Enterprise would contact our insurer (USAA) to have an adjuster come look at it and start a claim. Enterprise never did this! They repaired the "damage" before our USAA adjuster could even look at it. Then they sent us a bill for over $2,000 for "repairs" to the roof, hood, fender, aperture panels, sliding door, door shell, and "pillars, rocker, and floor". Enterprise has not acted in good faith, they are unethical in their practice, and we will never rent a vehicle from them again, even though they are endorsed by USAA and AAA. Beware, and take your own pictures both before and after renting a vehicle from Enterprise.
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June 2022 by Dan l
Amazing service and experience at this location. Domanique went out of his way to find me a truck at the busiest hour. Will definitely rent here again!
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May 2022 by Ken Gabrielson
Warning to potential renters! I reserved a truck to be picked up on a certain date. I made this reservation 3-4 weeks prior to pickup. I was contacted a week prior to my scheduled date to confirm the dates I needed the truck. The morning I was to pick up the truck I called to see what time I could pick it up and was told that there was no truck available for my scheduled day and might not be available for the entire week! I was renting the truck to help my son move, he needed to be out of his apartment by the 1st of May. When I questioned the employee about why my reservation and confirmation call didn't seem to matter, he told me the government had the truck(s) and couldn't guarantee a truck the following week. Terrible business practice! I had to go to another company Budget, at least they were up front and honest and got me a truck the next day. I would rate Enterprise a ZERO!
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February 2022 by Richard Dockum
Dominique was very helpful! He got me a vehicle I could use and was very quick and efficient in the complete process. Return was easy rates were very comparable.
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December 2021 by Game Show America
Great cargo van rental experience. The facility was actually closed because high winds took out an electric pole and it landed on the building, so they evacuated - about 2 hours before I needed to pick up my rental. That didn't stop Dominic from getting ahold of me and putting together an alternate plan for me to pick up the van. He went WAY above standard customer service and did what it took to help me out to get the van picked up and on my way. Will definitely be back for my next rental. Thank you Dom!!!
