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October 2023 by Hank Jones
I disagree with the bad reviews tanya and the rest of her staff really help me. Give me the best price and always friendlyTanya is a true blessing in my eyes
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October 2023 by James Novick
Got a loan on a revolver. Loan amount was fair. The people there were friendly and professional. The loan was handled in a smooth and expedient manner. Also, the cleanest pawn shop I've ever been in.
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June 2023 by Valerie Dale
Picked up a couple deals at this pawn shop. Got a few sterling silver rings for which I was pleased. Always ask if you could do a bundle deal when buying they may just do it if the item has recently been on sale. We will be back in the future thank you for awesome customer service.
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April 2023 by Jared Bock
I have used 5 different pawn shops in the Springs and this place is downright criminal! NEVER! take anything here. When you go to get it out of pawn they will completely rip you off! DO NOT GO HERE!! Watch out for the woman pic below she will tell you one amount and then when you come to get it she will charge you an extra $80! You will leave feeling like you were stolen from!
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March 2023 by Bryana McClendon
Good store, was able to get a good price on my loan and was able to pay a small fee if I had to pay to store it a little longer.
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October 2022 by Patricia Trostel
This pawnshop broke my cordless hedge trimmer like the battery is all busted up and it won't take a charge now and it's not that old I've only used it a handful of times so when I called then took it back to them(the following day) they did what they could to talk their way out of fixing the issue including blame me, after 45 min of this all they did was pay me the $60 I paid to get it out of pawn. I mean it's a $190 trimmer used maybe 6 times and they give me a broken trimmer and $60. Since when is it cool to brake someone else's stuff and not replace it?Plus customer service, what? They are rude, unprofessional and unfriendly. I have a $500 back pack blower in there I'm about to pick up and I'm bringing my lawyer friend with me when I go. What a joke
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July 2022 by Beautiful Girl
I stood in the store 30min before I was helped. The girl was kind of rude then tried to rush me. I watched her low-ball a customer who was selling. I asked about the prize of an item. The guy gave a price. The girl started to say its was a lower price but stopped mid sentence. So no to this store.
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July 2022 by Petra Keresey
I went to first cash pawn on south academy and chelton the chick nevaeh sucked she has the worst customer service ever if u don't want to do your job then stay hm
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May 2022 by Nestor Torrez
look I ranked the store a two out of five because I haven’t shopped there I only tried to sell something. that being said I sold some AirPods to them for $25. I to work at a pawnshop so I’m not complaining about the price. I totally understand they have to make a profit out of what they sell. what I’m complaining about is the customer service that I was treated with. i’m not going to say any names because I do not like to affect anyone’s job. but this worker was very rude from the jump, when I was being respectful. And I hope you don’t think that I took it the wrong way either. I know when someone’s being rude. the worker kept belittling me asking me questions on why I couldn’t go to another pawnshop, or why I couldn’t of just done it at my own Pawn Shop. I mentioned because it was really busy. And I left early. Didn’t think that would be the right thing to do. the worker kept shaking there head at me and like I said, simply being rude. But, back to my point earlier, I’m not complaining about the price. But the worker would not have no wiggle room whatsoever. I’d ask if they can bump it up five dollars, the worker straight up said no. And I understand if she said no but she said “nope” in the rudest way possible. Top Dollar Pawn would never. They are blunt with there prices. But they are definitely negotiable. Maybe I’m over reacting but, like I said, very rude. Again the money part is besides the point. Just a very bad experience. like I said I didn’t shop so I couldn’t tell you about that. looked like they had some nice stuff tho.
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April 2022 by Jimmy Chriss
This place is a joke. I bought a wii u system at this place. Not only did I get a taped up power cords but the hdmi didn't work. The whole system smelled like cigarettes. It still had the last person's account on there with a parental lock. So I had to waste time talking to Nintendo just get this thing unlocked. THEN come to find out the disc drive is broken. The only thing that "saved" me was they ripped me off more by charging me more for a 15 day return policy so I returned it. The assistant manager toni was super rude. She returned my money after I said what happened....then just slapped a price tag back on it to sell it to someone else broken without telling them. This place sells trash. If you want to sell your trash they will take it no questions asked. If I didn't pay for the return policy I would have been screwed which I'm sure will happen to someone else who didn't pay for the return policy.
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March 2022 by Jilmar joel Morales jaen
It was great. They have good customer service yeah great prices on their products it was great doing business with them
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September 2021 by Stormy Weather
Worst pawn shop if you like paying more than retail value for used items this is the store for you. It’s a joke the employees are rude and I would highly recommend you take your business elsewhere if I could give it a zero I would!!!!!
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March 2021 by TwentyOneTwelve
Good pawn shop and decent people. They give fair prices for pawns but some of the things they sell are too expensive
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August 2020 by b mac
I bought some beats studio 3 headphones from them as well as some tools on my way to work. I didnt notice the damage to the beats at the time because the price tag was holding them together. When I tried to return them they denied me and said they were priced accordingly. 80.00.... don't go to this hack shop. They will con you.
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April 2020 by Zachary Z4 Davis
Staff is cool I guess but they don't test items apparently.