First Cash is a well-regarded pawn shop located on South Academy, known for its friendly and helpful staff, particularly Dakota, who is praised for his sweet demeanor, understanding nature, and excellent customer service skills. Many customers appreciate the shop for its fair pricing and consistent service, making it their go-to location for pawning items or purchasing electronics and tools. The manager, Tony, is also noted for being cool and laid-back, contributing to the shop's welcoming atmosphere. However, some recent reviews indicate concerns about the shop occasionally closing before the advertised hours, which has caused frustration for customers trying to make payments. Despite this, the overall sentiment is positive, with many customers expressing their satisfaction and recommending First Cash for anyone in Colorado Springs looking for reliable pawn services and great deals.
Dakota is the best ever he is so sweet and understanding in your situation hes always upfront and honest great customer service skills. Because of him I am a retuning customer. DAKOTA THANK YOU SO MUCH FOR ALL YOUR HELP YOU ARE TRULY AMAZING
December 2023
Dakota is the best ever he is so sweet and understanding in your situation hes always upfront and honest great customer service skills. Because of him I am a retuning customer. DAKOTA THANK YOU SO MUCH FOR ALL YOUR HELP YOU ARE TRULY AMAZING
January 2023
This is normally my go to pawn shop. But recently they have been slacking. Closing the doors BEFORE the closing time. That makes all the difference when you're trying to make a payment. I'm not too sure about them anymore. ?
