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February 2024 by Jennifer Panko
Brad was great to work with. He's taken care of our Acura two times in the last year. Stands by his work and helped us out above and beyond-- would definitely recommend.
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July 2023 by Jared Kasee
Floyd was amazing. I was on my way from the springs to Wyoming for a install for a new restaurant. On my way out of the springs my car started saying my engine was over heating. I stopped by the closet place which was First Rate Auto. Floyd saw my urgency and came out found the problem and fixed it with 10 min getting me back on the road, which allowed me to get to the install in time for the restaurants grand opening. Thank you Floyd ?
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January 2023 by Daniel Gooding
I had high hopes of First Rate Auto Solutions being able to give me a quality job on a small door panel replacement job I needed done. I trusted Brad, the owner with my truck, since we had prior business relations, and he asked to give me a bid. Huge mistake!! Brad misquoted the project price and timeline, which ended up costing me more time and money. And to top it off, I'm left with a truck that has a door where the paint doesn't match, and bubbles and chips are left in it. The biggest slap in the face after trying to do good business with Brad is he had the nerve to offer to fix my truck on my own time and dime and get this...put $5.00 in my gas tank for the extra multiple trips to his shop. NOT COOL BRAD. I would never trust my truck with First Rate Auto Solutions ever again!
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January 2023 by Daniel G.
I had high hopes of First Rate Auto Solutions being able to give me a quality job on a small door panel replacement job. I trusted Brad, the owner, with my truck because we had prior business relations, and he asked to give me a bid. I wanted to keep the business relationship going, so I finally called Brad to get the work done. Huge Mistake!!! Brad misquoted the project price and timeline, which in turn ended up costing me more time and money. And to top it off, I still have a truck that has a door where the paint doesn't match the rest of the truck and also has chips and airbubbles left in the paint job. The biggest slap in the face, after trying to do good business with Brad is he had the nerve to offer to fix my paint on my own dime and time and get this...put five dollars in my gas tank for the multiple extra trips to his shop. NOT COOL BRAD. I would never ever trust First Rate Auto Solutions with my truck again!
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November 2022 by tom high
I've lived in Colorado springs for over 35 years. I wish I found these guys along time ago. They're honest and trustworthy and will recommend them to everybody I know.
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August 2022 by John C.
Who (auto mechanic) gives a 2 year warranty on their work??? Need I say more?! These guys know their stuff. They diagnosed and fixed my '88 Bronco II right the first time, and it's been in two different shops before this one. It's been running like a champ since. I know this sounds very weird, but, I actually can't wait to take my bronco back in....just for a visit. There were some minor things wrong that did not impair it's performance so they said just bring it in when that part wears out... no need to pay for it now. Who does that anymore??? If you have an older car, this is the place. Newer car out of warranty? Bring it here!!! You won't regret it.
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August 2022 by Deena Downey
While visiting family out of town my vehicle came into some mechanical trouble. My aunt recommended that I give her long time and trusted mechanic a call.to help me with this very stressful situation. I called Floyd at First Rate Auto Solutions and I can’t thank him enough and technician Joe for all of their hard work in helping me to get back on the road. They were able to help me get my vehicle fixed and ready to travel with little notice. They understood the circumstance I was in and their customer service was unbelievable. Floyd went out of his way to make sure we were taken care of in a speedy amount of time and that the vehicle was safe for me to travel. You don’t find that kind of top notch customer service these days. He was great about keeping me informed of the diagnosis and cost and saw that the work was completed and done correctly. Technician Joe went above and beyond helping to get me back on the road. I would absolutely recommend Floyd at First Rate Auto Solutions and wished I lived closer to have them complete all my service needs. You won’t find a better honest, hardworking and professional team!Services: Auto engine diagnostic
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August 2022 by Nicholas Pisklak
I wish more mechanics were like this. These guys are smart, honest and straight to the point. They fixed my van a few times, each time it was a tricky electrical issue. They didn’t try to upsell me on stuff that wasn’t necessary, their prices were very fare and they communicated with me every step of the way. I HIGHLY recommend First Rate Auto.Services: Electrical
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May 2022 by Diane K B.
Told me several options for my brakes, including turning rotors or replacement. I chose replacing and he had them done in accordance with my wishes and schedule. Highly recommend.
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February 2022 by Steven Marks
They are the most honest and great customer service. Not to mention the auto service is top notch. Weather it's motor work to tire care, they are honest.. Thank you.
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January 2022 by Jaime Murillo
I have used First rate auto solutions for years and they are always honest and quick with my repairs. The staff is very professional and extremely knowledgeable. I highly recommend them for any car repair needs.Services: Steering & suspension repair
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December 2021 by Ashley Watkins
After receiving a ridiculously high quote for services I needed I reached out to the Facebook community for help. Being new to the area I don’t know much about the people or places. Floyd reached out to me FAST! He diagnosed the problems, quoted me and called me later in the day with an even lower price than originally! Even after getting my car from them Floyd reached out again making sure everything was still going well with it ! And I even have a 24 month warranty on the work/parts! I highly recommend these guys! They are professional, fast and don’t dig in your pockets! Thank you sooo much !Services: Air & cabin filter replacement
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December 2021 by Cindy Blackburn
My family has followed Flloyd for 17 years. This is a great and honest shop.
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November 2021 by Mike Clark
Honest prices. Great work. Closed weekends. Opens at 8 and Closes at 5 on weekdays.
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November 2021 by Esther Bednar
Floyd and the team at First Rate pretty much saved my bacon. I called right before showing up one morning and was immediately checked in and was given a fair price and time assessment. I was told it would take until the end of the day. They finished in the early afternoon AND the price was lower than I was quoted. They were kind, professional, and on the level. So, so grateful I was referred to them!! I will definitely return - but hopefully not too soon ;)Service: General repairs & maintenance
