FirstBank has been a trusted bank for many customers for nearly 20 years, known for its helpful and friendly staff. Customers appreciate the honest advice and the extensive, easy-to-navigate online services. The bank offers excellent customer service, with staff going above and beyond to assist, making banking a positive experience. Many customers prefer FirstBank over national chains, valuing its local presence and personalized care. While the bank meets many needs, some mention the absence of personal loans. Overall, FirstBank is praised for its helpful staff, strong customer service, and commitment to customer satisfaction.
I've been with First Bank for almost 20 years. They are incredibly helpful and friendly. They take the time to explain things to me when necessary and advise me honestly. I highly recommend them!! Also, their online services are extensive and easy to navigate.
November 2023
Very helpful, and courteous. Ashley took care of all my banking needs. Excellent customer service.
March 2023
This bank has met many of my needs over the last year or so. My only issue is that they do not offer personal loans at this point.
