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December 2023 by Holly Dottson
I have Fred Loy insurance. Good deal.
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October 2023 by miss brat
One of the cheapest best insurance companies in co springs
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May 2023 by Luiz Fernando Laburu
Worse insurance company I’ve ever worked with. Got hit by a car insured by this company. I was told to take my car to any body shop and they would cover all the costs.They sent me a 1k check in the mail and when I asked for a reimbursement they “transferred” my adjuster and I’ve been ping pong throughout the whole company without any solutions!Do not get insured by this company.
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February 2023 by briana mancuso
Worst Insurance company ever. Extremely unprofessional half of staff aren't even trained and they don't believe in returning phone calls no matter how polite or professional you are to them. Save yourself the tears and money and go somewhere that has competency
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July 2022 by amone brice
This company has always been there for me anytime I'm in a pinch and needed affordable insurance. I'm very grateful to them.
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July 2022 by Glenn Richardson
Rude customer service rep
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July 2022 by Valerie Montoya
This agency is the worst insurance company I have ever dealt with. I left State Farm for this! Promise lower rates..BS..They use the Loya last name so the Hispanic Community will use their services! They are taking advantage of that for sure! Raise your rates without notification to the consumer..how is it they can function legally!! The billing comes in a total different name. They are horrible.
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October 2021 by Erica Christensen
Love this ins very well priced
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January 2021 by Trevor Stanton
Do not do business with this insurance company they are very shady and they canceled my policy two weeks ago and didn’t tell me until I got a notice in the mail dated two weeks ago yesterday so they canceled my policy and didn’t call me and tell me that and now I have no auto insurance because I canceled the policy on me and I could’ve fix this two weeks ago when it happened so like I said do not do business with this company and they have managers telling customers good luck getting insurance yeah no very unprofessional
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November 2020 by Andrew Garcia
Cheap price on policy. Did it over phone. One of cheapest places could find.
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July 2020 by Shabely Rojas
The price is fair which is the only reason im still insured by this company. However, their procedures need updating- every other insurance company I’ve had makes it extremely easy to update payment and personal info online or over the phone.. they make it so you HAVE to come in person and then there is only 1 employee at the facility and the wait is ridiculous for people who are only able to come in during a work break. With the pandemic going on there should be an easier way to update any changes and coming in person should not be a requirement.
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March 2020 by Meghan Mooney
Policies and such are great. But hire people who know how to do this job. I waited for almost 40 minutes just to add a vehicle. The associate was on the phone the entire time. This is 100% unprofessional I shouldn't have to wait this long to add a vehicle.
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November 2019 by Brionna Jensen
My father HAD them as an insurance company. Every single month they would try to pull out his payment a week early. My father never has the money in his account a week beforehand. He has called on numerous occasions to let them know that the money will and always have been in his account the day the payment should be posted and to stop trying to pull it early. Because of this, they have now cancelled his coverage as they were trying to pull his payments earlier and earlier every month. I have never seen or heard of a company doing this. I guess you get what you pay for but honestly, if your payment is due on the 29th of each month, they shouldn't be trying to pull the payment on the 20th. Will never work with this company again and tell everyone I know to steer clear of them and their shady practices
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November 2019 by Tony Romano
They have great service,great rates and Very friendly.
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November 2019 by Lisa Wanty
Maria was very rude .
