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March 2024 by Michelle Swenson
I had my car repaired here last June. My car was completed in the time that they said it would be and everyone I came in contact with was very professional and courteous. We've had a couple of warranty items since then and they were handled quickly. I worked with Jon and Mardell on this last issue and definitely want them and the whole team to know that I appreciate their kindness and making this an easy process for me. They were very busy but didn't make me feel rushed or that I was a bother. Great customer service! The extra little TLC they gave my car was a great touch! Good job!
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January 2024 by Donna Apgar
Gerber did a great job on our car. Communicated well while working on it.
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December 2023 by liani
Absolutely do not waste your time with the poor customer service. Being blamed for their online scheduling not working is ridiculous…
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November 2023 by Juan Guerra
Bad job repair in our 2023 Cadillac EscaladeI do not recommend this shop….Service: Body & Trim
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November 2023 by Dean Henderson
Excellent service, quick and efficient.
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October 2023 by Mark Wright
Nice friendly people. Easier to work with then my insurance company.
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August 2023 by Robert Schmiechen
This is the worst body shop in the Springs. They mess up simple installs. Can't get the gaps correct, break parts they didn't need to even take off, then try to charge the insurance company full price on something they broke (that's called insurance fraud). The manager, Rory, just walks around on his cell phone all day. Even his employees say he's a horrible boss who doesn't do anything. He'll lie straight to your face. Hopefully, the lady with Allstate did what she said she was going to do and pulled this shop from the allstate program, but I doubt it. Word to the wise, stay as far away from this shop as you can, unless you want to deal with them for months.Would give them a zero if I could
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April 2023 by Dallin Roberts
These people will absolutely take care of you. All communication was done in a timely manner and the staff is very friendly. I was highly impressed with the work done on my truck and would use them again.Service: Body & Trim
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February 2023 by Artavious Legitus
Horrible company went in to get my bumper fix and took my door interior off, didn't even put it back on when I pick it up. They also kept my old bumper with out replacing it, on top of that my car won't start. Just found out what this company did was illegal they need your permission to take off additional parts by you and the insurance company. I am now seeking legal action. Roy you guys won't get away with thisService: Body & Trim
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February 2023 by Lisa Fox
I would not recommend this place. My repairs took longer than reasonably expected. My rims and tires were stolen while at the shop, and I was forced to file another insurance claim. My jack was also stolen and not replaced, and the new sensors in my tires don't work properly.
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February 2023 by Tasha Roland
My car was sent in by my insurance company to be repaired for a bump replacement and 4 months later I now have my vehicle and the whole bumper is destroyed the radiator is missing and my door handle is gone and front door inside panel is taking off... I have no running vehicle and no explanation to why my car was sent back to me this way and I do have pictures. They should Not have taken my car apart like this knowing the insurance place said they were not going to pay they could have gave me my working vehicle back and I would have been gladly to take it elsewhere. I want my radiator back my bumper back and my door handle back!!! What kind of buisness starts the work before they get paid from the insurance. YOU Ought to be ashamed for running a buisness like this and I know Gerber Collision don't care about the situation I am writing this review hopefully someone will be saved. It's embarrassing how grown people conduct business these days just uncaringService: Body & Trim
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February 2023 by Warren Soares Sr.
Good job on the windshield and tint. Good paint job but my sorry insurance company had them half do the job when the entire vehicle should've been painted. Other than that SATISFIED
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February 2023 by Gary Wanserski
Very professional &customer friendly run business. Devon especially was efficient and thorough in getting my damage estimate done & back to me in a timely manner. Highly recommend them.
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November 2022 by J Cohen
I had my 21 Outback repaired at the Palmer Park location following a fender bender. The work and customer service was exceptional. A big shout out to Jonny Carroll (service rep) who pushed updates via text and phone. Technician who serviced my vehicle did an outstanding job—looks brand new. Interior and exterior detail on my returned vehicle was a great touch and professionally done. Hope to not see Gerber again too soon, but would definitely take a vehicle there for repair!Services: Body & Trim
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November 2022 by Steve Simpkins
We took my granddaughters car to Gerber Collision after a minor accident. I want to start by saying that the work they did was exceptional and the car looks amazing. When they were finished with her car, the insurance company of the young lady that hit her, said they were not going to cover some of the repairs. Johnny, Rory, and I all had talked to the insurance comapny and they madeServices: Body & Trim
