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October 2023 by Bri Jay
I love this shop. Been there a couple of times now and they are always professional and helpful. They work quickly and efficiently to keep me on the road with a well running car!
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October 2023 by Ronald Zink
Overall, happy with the work completed and the time it was completed in. There were two items missed which I contacted their service team about which should have taken care of while the vehicle was there. But, even with those, will be going back in the future. The team seems like a good one.
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October 2023 by pauline easter
Great team, professional and timely. Reasonable rates. I recommend them for maintenance work. My car is 22 years old and my baby, so I'm particular about who works on it!
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August 2023 by Lauren Power
Groff's was referred to me as a local mechanic I could trust. I've found that to be true over the last 4yrs. They've always been honest, helpful and willing to work with me. Sam and Dave are both easy to talk to and respectful and don't talk down to women, something I've run into too often at other garages. I will continue to go to them for major repairs in the future and refer my friends as well!Services: Steering & suspension repair
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August 2023 by Maisie Hurd
Had an emergency where my car stopped in the middle of traffic. Groff’s took me despite not having an appointment and helped me out. They were able to get my car fixed up within 2 days and driving like normal. So thanks!
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August 2023 by Michelle Hickox
I have had the best experience at this shop. Great guys and great work!!! Very clean and professional!! I appreciate the awesome communication. They take care of my vehicle like it's their own. I will only take my vehicle to this shop!!OMG! These guys are the BEST! I had a scary issue and they took care of me right away! I can't say enough about this shop and all the guys workin' their butts off here! I will only take my truck to Groff's!!Service: Brakes
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May 2023 by Baltazar Alvarado
Good people here! Groff’s has always been a great place to bring my family vehicles to. Their knowledgeable staff has always helped me feel comfortable understanding what they are going to do and the results have always been fantastic. If you need your vehicle done right at a fair price, this is where you want to go.Service: General repairs & maintenance
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May 2023 by Angela Darnley-Beardslee
They take care of my Durango and always through with safety checks. I trust and appreciate their attention to detail.It runs as good as the day I bought it.. probably better! Thanks guys!!Service: Oil change
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May 2023 by Troy Piirainen
I've been using Grof's for about twenty years, and I cannot say enough good things about them! Beyond outstanding. Everything from their customer service, attitude, and great repair service.Service: General repairs & maintenance
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May 2023 by Victor M
I called to schedule a time to take my car in. After I dropped it off, the owner called me and told me nonchalantly that it will take two weeks. They could have told me that on the phone. Or when I dropped it off. Not to mention, when I did drop it off, the owner totally ignored me for 10 minutes while I just stood there. Then he turns around (pretending he didn't notice me.) That should have been a red flag right there. Then when I get home he does call and confirm it is an oil leak. When I ask him what he thinks caused the leak, he rudely responds "I don't know" and then proceeds to tell me he won't be able to get to it for two weeks. So when I pick it up after 2 weeks. He tells me "Bring it back in about a week to make sure there aren't any issues." So let me get this straight. Not only do you keep my car for two weeks, but you can't be sure you can do a competent job on my car? As soon as I get home it starts to leak again. Within a week it's just as bad as it was before I took it in. I have been to MANY auto mechanics in my lifetime. Never have I ever had to wait two weeks for my car. The most has been maybe three days. And it was for something much more severe than an oil leak. I since have taken my car to a more reliable company. I would rather pay extra, or drive further to another company than take my car back to Groff's again.
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April 2023 by The Xplorative Mind
I had my 2005 Toyota Camry for coolant leak. They gave me an estimate of $1200 for a bunch of things some of which had nothing to do with coolant leak like corroding battery terminals, alternator etc. I brought car in at 8AM, they said car would be ready by 12 noon, that was the first lie. I had to call them like 4 times, before car was partially ready by 5PM and they made me late for work. I had to bring it back 8AM the next day for them to finish the job. I took car back coolant started leaking again the next day, I was too busy with work to call them right away. I called them after about 7 days, they scheduled another appointment for the following week. Now they are telling me it's a radiator leak. I asked why this was not recommended the first time? They lied that problem was not there earlier, another lie. They tried to charge me another $700, I said no way. Avoid this shop, they are rude, dishonest and unprofessional.They will nickel-and-dime you to death.Services: Auto water leak repair
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April 2023 by Meagan Dial
Groffs was incredibly thorough and professional when diagnosing my car! I had already paid a fee at another place that couldn't figure it out, and Groffs went above and beyond to find the issue and correct it. They did it all in very timely manner and at an amazing price. They really took great care of us to get us back on the road!
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April 2023 by Gary Carringer
It is hard to find an honest business in this world today. But these people are honest and I highly recommend them. 8 months ago they fixed a water leak it started leaking again I took it in they fixed it no charge.Service: Auto water leak repair
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March 2023 by Sylvia Smith
They have worked on my vehicle a few times. Does great work. Returns vehicle in a timely fashion. Not too pricey. Customer service is wonderful. Will use them again if needed.
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February 2023 by Tommy Rex
I decided to take the car to Groff’s given they had previously changed the starter ( and the car isn’t always starting) . Brought the car in without a formal appointment (as they instructed). Car still has same issue and is going back to a different repair shop to be looked again. Felt like a money grab. I don’t feel like they made they the best effort. Told me tumble weeds could have knocked something loose.Service: General repairs & maintenance
