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March 2024 by Catherine Patton
Not worth the money!!! My massage lasted only 40 minutes.
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March 2024 by Grace Champion
One of the best facials I’ve ever had! Veronica was so kind and knowledgeable. Such a special treat to get a facial from her.
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March 2024 by Anna Kozak
I was here for a facial with Natalia, I really liked the real care for my skin and the result. The skin has become more nourished and healthy looks, while living in Colorado, rashes appeared, now with my specialist we will work on this problem.Looking forward to your next visit.
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March 2024 by kris johnson
The customer service is amazing at this location. Very inviting and relaxing. My facial left my skin feeling amazing. Princess went above and beyond to make the experience relaxing . I am so happy with my results. 10/10 experience.
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February 2024 by Amy Weldy
Eric is amazing! Invest in yourself at least once a month. It makes a difference!
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February 2024 by Ligia
Great SPA. Facial by Princess. She’s an excellent aesthetician. Got the membership and i will be doing the monthly facial at a rather reasonable price. Quiet and inviting atmosphere.
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January 2024 by Crystal Van
One hour does not apparently mean 60 min of massage :( I arrived 15 min before my scheduled message and had already filled out paperwork so check in took maybe a min. My massage therapist came and got me several minutes after the start time, but I didn’t look to see when she actually started bc in the past if the masseuse was late they would still honor the full time. It was at least 5 min past by the time I was on the table and she started.The message was fine. She told me she was a “medium pressure only masseuse” despite me indicating on the paperwork I filled out days earlier that I prefer deep pressure . I don’t fault her for having a method she sticks too, but this should have been told to me when I could have actually seen another person. The medium pressure ended up feeling more like light pressure most of the time. I am still pretty sore and disappointed I spent so much money on something so lack luster.She ended the message at 3:55 thus turning the 60 min into 50. I think it is because they book people back to back and need time for people to get dressed etc? If so, they should either advertise it as a 50 min message.Overall it’s a clean place, people are pleasant, but it was pretty underwhelming. If I did come back it certainly would be with another massage therapist and I would hope they give the full message time.
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January 2024 by misty mcfarlane
Beautiful facility, nicest H&S I've been to. Kelly was amazing, she was just the sweetest most genuine person. Excellent massage, she could adjust to all levels of pressure; attention to detail was on point. Felt completely loose and relaxed after we were done. Been a long time since I felt that way! Thank you Kelly!!!❤️
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January 2024 by Sydney W
Highly recommend Lauren for a facial!! I saw her monthly for two years until I had to move away. Shes the best!
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December 2023 by Proud Mama
Back in September of this year I purchased a membership. I haven't been able to use it until now. They didn't have any appointments when I wanted them so I took one first thing in the morning which is hard for me because I stay up very late working. I drove half an hour to get here at my morning appointment and the massage therapist no showed. They offered me all these other appointments late in the evening or early another morning, none of which work for me. I wasted time and money. I do not recommend going here since they can't seem to get their employees to keep appointments.
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September 2023 by Karley Whittaker
I came in for a massage and left in so much pain. I’ve always had great experiences here but will not be coming back as I’m terrified of getting the same lady I had. I didn’t even get a massage. It was more so her digging her fingers/nails into me and just holding that spot for a few minutes. It was my last massage from my membership and I almost wonder if I was being punished for canceling. I can barely walk this morning and had to take medicine.
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September 2023 by Amy Lovato
Alexis did a calming facial & red light therapy for me today. My skin looks amazing, she extracted my nose pores which badly needed it, & I fell asleep on the table a few times. Would highly recommend!!
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August 2023 by Layne Bulik
The initial massage was fine. But afterwards I was charged 26 dollars on my card and was a confused what it was for. I had a 100 dollar gift card and on the website it says the massage should be 79.95 in fine print under that it says it will be fully paid under a gift certificate. I called Hand and Spa confused of the charge and they explained that the massage will be 126 dollars. I asked if anything was extra charge they said no and this was the pricing of an hour long massage. I then was confused due to their websites pricing. They told me the gift card was only for 99.95 although the person who bought it payed 100 dollars for it. They then made excuses saying that because the gift card was bought through a Father’s Day deal it was not going to cover the entire massage. The lady on the phone explained that gift cards do in fact NOT cover the entire massage and it is in “fine print” at the bottom of the website. I explain that that is false advertising and she goes quiet on the phone. I then asked if the 26 was then the remainder charge and they said the 26 dollars was gratuity entirely. Which is not 20% off of 75.95 which I thought I was paying. I feel as though this company tried to rip me off due to my age. I felt like I was put on a wild goose chase for them to take more money from me and use multiple excuses believing that I would be naïve.I will not be attending Hand and Spa services and I hope no other costumer has to go through what I went through when I got my last service done there.
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July 2023 by Lydia Burkhart
Michael is phenomenal, I booked an hour massage with him with the himalayan salt add on. He was very thorough and took his time working on the areas I requested. He also gave me feedback afterwards on where my tension was and recommended stretches for me to do. I will definitely keep booking with him!
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June 2023 by Jesenia Starnes
Absolutely worth the money and time. The manager, Libby is great! Staff is patient and friendly.
