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April 2024 by Shannon Ratzlaff
Awesome hotel stay. We checked out of another hotel because of a bad experience and had to find a new hotel last minute on a Sunday night. Holiday Inn Express took us in and the lady at the front desk was amazing. They even had some frozen dinners in the lobby we could buy so we didn't have to go out and find food that night. Staff was amazing, breakfast was awesome and the rooms are clean and smell great. The pool and hot tub work and we even got to do our laundry for free. Great hotel 5 stars from us!!
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April 2024 by Dane Ulett Sr
Great employees they made me feel right at home. I would recommend this place to anyone who need to a room.
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April 2024 by James Williams
Nice place
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March 2024 by Lori Roberts
I was upgraded to a suite, and I really appreciated the extra room. Almost all the staff were friendly and helpful.The bed was comfy and I loved the different level of firmness on the pillows. The breakfast buffet was delicious.The heater in my room ran constantly, although I had it on auto, which was very annoying. It would not turn off, so I had to push the button on the plug and then it turned if off completely.The fridge in my room froze everything, except for the stuff I put on the shelf on the door.I was told since I was staying 1 week, that I would have housekeeping 2 times through my stay. That didn't happen, so when I came back to my room every night, I had to go back downstairs to get towels, garbage bags and cups and whatever other supplies that I needed.
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March 2024 by Bob the Baker
Super close to the airport, wonderful rooms, good breakfast.
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March 2024 by Carl Poore
Food & drinks: Breakfast included.
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March 2024 by Kenneth Coleman
Overall a terrible experience. The male worker was great to my wife but after seeing she had a husband the male at the desk changed his whole attitude. At one point he refused to even let me in the motel without my key. Upon confirming my identity he became rude as did I at this point. He told if I didn't like his service he could call the cops and have me escorted out. He smelled of alcohol. My wife informed me she smelled alcohol on his breath at check in. The male at the desk was very unprofessional.
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March 2024 by Luke Anderson
Absolutely great location! Every single staff member we encountered was very friendly and welcoming. We were so glad to have chosen this location for our stay.
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February 2024 by Keith S.
I don't think this hotel ever looked as advertised. The rooms were old and dated. Every room on the bottom floor looked like the doors had been pried open at some point and you could see into our room standing in the hallway through the gap between the door and frame. They moved us to a suite on the second floor as a upgrade at no extra cost. While we had more room, we just didn't feel safe. The breakfast was good. I can't believe the good reviews, these people must not stay in many hotels to not be able to tell a good one from a bad one! Just stay somewhere else!!Rooms: Out dated and the room doors show signs that most have been broke into. Pricey for such a not well ran and maintained hotel.Safety: The area doesn't appear to be a safe and well guarded area based on the room doors that have damage. I wouldn't stay again if it was free!!
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February 2024 by Thy Tran
A great stay, conveniently located near the airport (8’ drive). Clean, modern room, comfy bed, with mini fridge and microwave in room. Good, friendly people at reception and breakfast area. Breakfast options are great. I booked this hotel as a package with car rental via Costco Travel. Love it!Will definitely come back to stay here.
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January 2024 by My little Rodeo
My little get away with the kids was amazing. Breakfast tasted very good and Tabatha’s great service and was kind and compassionate! Thank you for truly making my day start and continue to be a good one☺️?Rooms: My room was clean and the kids and I enjoyed our sleepSafety: We felt same we were by the elevator and the stairway the door was locked later in the night which was great!Food & drinks: 10/10 for the food and drinks
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December 2023 by Sarah Murray
We have stayed at several IGH locations and this has been by far my favorite. Warm greetings from everyone and they all asked if we needed anything or if we do just ask. Breakfast area was always clean and filled with fresh hot foods. Rooms are clean and we had hot water instantly for showers. I feel that this location genuinely cared for us as guests and we look forward to visiting and staying here again. (We have family nearby)
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December 2023 by Inge Burbank
When staying near airports, I always choose Holiday Inn Express since they’re predictably clean, stylish and convenient, with comfy beds, pillows and black-out shades (and, in this case, an indoor pool!). The check-in/check-out staff was super friendly, and I’d like to give extra kudos to the night clerk, Cassandra. As I struggled in wearing an arm sling, medical boot (vacation accident), and wielding a cane, large suitcase and backpack, she was kind enough to give me a first-floor room and carry all of my stuff there. Such exceptional service! Will be back when I need a COS airport hotel again.
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December 2023 by Hugh Woelke
Only spent one night here while traveling for work. Young lady at check in was very nice, and even recommended a few places to eat nearby.Room was clean and quiet. Bed was comfortable.Morning breakfast was great, had everything l usually have at home.Will stay here again next time I'm in the area for work.
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October 2023 by Alexis Coutts
I’ve never had better service during any other hotel stay! Every single employee that we interacted with was personable and went out of their way for me and my family. They provided things that we forgot and presented solutions to things we were worried about. This hotel was 20 minutes out of the way from where the rest of our family was staying and I don’t regret the extra travel time. Your staff made us feel so welcome and special! Thank you all so very much!
