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February 2024 by Carmen Strover
MS; Lindsay was on of my best H&R Block Tax Analyst will see you next year 2025 and thank you
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February 2024 by Krissy 4394
Amazing experience got back a lot of money
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February 2024 by jessica salgado
Nicholas was very disrespectful when he was asked questions and didn't really assist me or help me to get anything resolved. He wouldn't let me speak to anyone else either and hung up on me.
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February 2024 by _Puna _
Lindsay is amazing! Fast and professional, thank you sincerely ??
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October 2023 by B.L. Lawrence
Fantastic Customer Engagement!
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July 2023 by J C
I get a letter from the state DOR. I called a number to where I had my taxes filed for the prior year. Apparently the call was routed to the Palmer Park address. The lady on the phone insisted I set up an appointment to have someone look at it. She seemed like she was either overly eager to do so, or in an apparent rush. That made me feel uneasy about the conversation so I wanted to look up information on my own first, and advised that I would call her back. She kept droning on and on as if I never said a word so fine, I ended the call. After no success in trying to find anything out, I tried to call to set up an appointment. Of course all calls were routed to the Palmer Park location where the same lady picked up the phone and kept hanging up on me. The first time, I figured maybe it was just the phone system. I tried again, and this time whoever picked up the phone let it stay silent and then hung up on me. So I tried with another phone and the same lady picked up. I hung up after that because I was not interested in talking to someone so rude and unprofessional. If H&R Block employs such "talent" I do not think I will ever be using their services again. At least the "tax professionals" are "professional." Whoever they have answering the phones in that particular location needs to have some more on the job training in how to answer phones instead of acting rude, potentially petty, and unprofessional.
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April 2023 by Jackson Hetue
My tax professional, Fatemeh Fatemi was excellent! She receives 5/5 stars, and I would be glad to work with her again.I am disappointed in the high cost of the service, however. Fatemeh worked with me to provide every discount she could, given that I was a new customer. Again, 5 stars for Fatemeh, but 1/5 stars for H&R Block's excessive pricing structure.
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March 2023 by Jessica M
We will definitely go back next year because Lindsay was great ?So friendly, easy to talk to and knew what she was doing while chatting with us. I was just watching her typing away while making us laugh ? We went at 7pm so it was nice to have the place to ourselves, staff was very friendly as well.
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March 2023 by donnie kit
Debby is amazing. I came in on the wrong day for my appointment (whoops ??) and she still took me back and helped me past closed. she is funny, personable, and makes doing taxes less dreadful. thank you so much! she deserves a million dollar raise. 10/10 will be returning to her next year!
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March 2023 by George Houston
Best place that you can depend on to get your taxes done in not matter of time. H&R Block is a place that you can trust to get your taxes filed without any issues. They are very friendly and fair to all in General as well.
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March 2023 by Lynn Wolfe
Could not of asked for anyone better than Elyse. She is exceptional at her job.
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February 2023 by Pamela Clute
Lindsay is amazing and so so freindly , she helped me in every way possible and we had a few laughs as well
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December 2022 by Daniel DeMott
Mark was the worst tax preparer I've ever had. It took weeks for me to be able to get ahold of him, I had to go inside the building just to speak to someone about it even though I was calling non stop to find out but never once received a call back, he made snobby remarks about tax return. Very unprofessional and I promise I will never step foot in that building again. Get a new job
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December 2022 by terry bleker jr.
They don’t approve Emerald Advance loans if a soldier was deployed within a year. Even with an over 700 credit score. ?️
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December 2022 by Emily Megan
Because your tax preparer Roxy messed up my stuff so now I have to wait double the amount of time and she put it on the wrong card a card that I did not have
