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February 2024 by Anthony Hale
Excellent service completef on timely manner
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February 2024 by Lisa Martin
I Was very happy with the service I received, will go back next year.
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February 2024 by Dorthy may Mertens
Alicia neiderhiser was amazing super helpful, very knowledgeable and made it really easy to file highly recommended
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January 2024 by Lisa Castillo
Great service!
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September 2023 by Gillian Mantooth
Do not use them. I used them and the woman seemed confused the whole time. Didn’t explain any of the services or the insurance. A year later the IRS sends me a bill for 2500 due in a week. She did them wrong and they wouldn’t pay for the mistakes. Talked to someone else who was kind at HR Block head office and they explained to me that the deduction I got was something she made up and didn’t exist but because I didn’t purchase the insurance that she didn’t explain to me they won’t pay it.
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April 2023 by Esliee Rincon
I am severely disappointed by our tax preparation person who asked us to google stuff to put in the forms, talked smack about our respective states (jokingly, but slightly uncomfortable), didn't know what a 1099 was, and kept messing up the paperwork.Super nice and personable, but their professionalism was a bit lacking.We got a manager involved to fix everything but damn, that was painful!
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March 2023 by Jonathan Keith
On the website for H\\u0026R Block it says that you can file your taxes for $80. But when I set an appointment to try to file my taxes and I inquired about how much it would cost me, the tax preparer that I was assigned told me it was going to cost me no less than $325 to file my taxes. So don't trust what you read on the website. It's false. A lie. Filing online for free by yourself is not that difficult. So my friendly suggestion is that you save your money and not let these criminals file your taxes do it yourself!
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March 2023 by Alondra Diaz-Corona
This office was extremely unprofessional when it comes to respecting appointment times and lacked communication, I sat waiting for my appointment at 4:00pm when I had checked in 15 minutes early, and no one had come to communicate anything regarding my appointment until I walked back at 4:45pm and asked a tax representative when I would be seen and she had no idea because she said “your tax representative does not like when I check in on her so I have no idea”, this office lacked communication and wasted my time go anywhere else to do your taxes
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March 2023 by Reuben Otero
Alicia was so kind and caring and helped me out so much! Went from owing money to the IRS to getting a refund amount that I needed!
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April 2022 by Carol Lovely
This office is so rude. We set a appointment for 2pm. We drove from across town to get there. She told us to take a seat and she would be right out. Another family comes in and they took that family before us. After that they told us we would have to reschedule. So appointment times Don't mean a thing at this office.
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March 2022 by Haye Mofackel
Saw a couple walk in with a 9 am appointment. They were turned away because "the appointment was never confirmed " after waiting 25 mins my tax "expert" informed me I'd have to pay up front for my previous years w-2s... OK no problem. How much?.. she didn't know...how do we file the previous years?.. again..she didn't know. Complete waste of time
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March 2022 by Justin Wesnitzer
Good customer service and everybody that works was really really helpful.
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February 2022 by CRYSTAL SIDDELL
I come here every year. Each year I get a specialist that does my taxes quickly and advises on anything I may question. The specialist ensures I know the process and walks me through everything he does.
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February 2022 by Steven Dugger
My preparer, Gwendolyne Hayes, is a very experienced and knowledgeable preparer. She explained everything clearly and with detail.
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February 2022 by Latonya “Ms. Latiece” Williams
Last year was complicated and unexpected. And if this year is anything like last, filing my taxes is the one thing I rather leave to the Pros.
