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March 2024 by Desaree Gamez
Call to ask a question and the so called tax informed Karen wants to personalize a customers question & then act offended & make the comment “well I’m not the IRS”; never alleged the broad was the IRS & her snooty comment & demeanor over the phone definitely says KAREN!
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February 2024 by Joey Biscuits
Janice saved my life! ???? Thank you Janice and crew! This was my second time seeing Janice and I'm so glad I saw her! ? What an amazing woman!!!!!!
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February 2024 by Cindy Whittington
I have used H&R Block for years and wouldn't go anywhere else. I am confident my Taxes are done right and Love the attitude of my preparer, Janice Kondracki. She is the BEST!
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December 2023 by Nirettzy Velez
Garbage company and garbage manager. I filed my 2021 taxes here and they failed to upload the documents on the online portal. They charge upwards of $300 for a simple return but have no follow through. On the phone now with HR Block Corporate and am unable to get my documents at all. An official complaint will be filed 100%. The fact that this company does not supply the client with their LEGAL TAX documents is criminal indeed.
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May 2023 by Chester England
If I could give it ZERO I would. The tax preparer Felipe Rodriguez did know anything. Every question we asked about being home owners were WRONG. I have to redo my taxes because of him. I wouldn't recommend this place to my worst enemy! ?
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April 2023 by Tim Campbell
Always an awesome experience with Joni at H&R Block. She is very thorough and goes through everything with us and makes doing taxes very easy and painless!! Appreciate everything she has done for us over the last 4-5 years!!
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April 2023 by mary morris
make sure you use the woodman office if you are doing yoir taxes with h&r block. not only that but if she has time. ask for janice kondracki. she is the person myself and my family have used for the last 10 years now. the is an amazing person and super great at her job.although it needs to be said that the ladys of this office are all amazing. so kind. great sence of humors. and just super competent at there jobs. they are loosing one lady to retirement this year which is sad for us and there office. but great for her.seriously enough can not be said about this office and its staff. GO HERE!!!!! you wont regret the service you receive. well worth a wait for an appointment. we drive down from cripple creek co every year. passing many offices a lot closer. just for them and there hospitality.thanks ladies of the woodman office.the cripple creek clan.
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April 2023 by JJ Ray
I asked for a look over for my 2021 taxes. Gave them my paperwork on Jan 27th, 2023. Called every Friday for an update and never received a phone call back or an update via email. 8 weeks later, on March 25th, I received an update that they could not help me and I needed to talk with an Elli Butler, who they thought filed my taxes according to their computer system. I informed them that I do not know that name and filed my own taxes since I was 18 years old. They argued that my name is in their system filing with this Elli butler. I asked if they verified the name, birth date, and ssn as it could be my mother. They had no response. I asked for paperwork back to find answers elsewhere to be told they no longer have my paperwork. I informed them that one of their staff put it in her desk drawer and to ask that staff member where she put the paperwork. The manager said she, the dtaff member, was busy and could not be bothered. After refusing to leave until my paperwork was found, it magically appeared. The manager then went through my paperwork to ask what the issue was. I explained my situation. Manager then asked me to follow her to her cubicle to review further. She then sits down and says,"I have another appointment but willing to review if I can keep the paperwork". I stated no and that I was ready to leave with my paperwork, took it and walked out. I'm very disappointed with their organization and lack of professionalism. To keep my paperwork for 8 weeks and no resolution or communication is appalling.
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April 2023 by Franklin Toves
Join D. Has been amazing all the year's she has completed our taxes.
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April 2023 by Yana Davis
Love Joni ..and the receptionist they are so helpful nice and really care..
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April 2023 by Danita Hundley
Very thorough and knowledgeable staff. Highly recommend this location.
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March 2023 by James gaszak
Ted James was super nice and very good at helping me get the most on my return. Great experience.
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April 2022 by Jean Gerstner
Pam Sagert from this office was so helpful! She was able to quickly answer a few questions for me just a few business days from the tax deadline, when other offices weren’t even answering their phones! I really appreciate what she did for me!
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April 2022 by Sandi Morris
The gentleman was very nice and very informative.
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April 2022 by Dave & Denise McAfee
Fantastic customer service that Mets our needs. Janice is simply the best and only person we’ll let do our taxes.
