-
December 2023 by Anthony Colletti (ascolletti)
convenient location - pretty
-
December 2023 by Eric Welch
Easy accessibility right off the interstate, friendly staff, and good continental breakfast. However, lots of noise from the outdoors permeates living quarters (mostly interstate). And regardless of how we set the thermostat, HVAC would run heat, shut off, and then blow A/C for a few minutes and repeat that cycle indefinitely. An overall good experience but not for the price point.
-
November 2023 by Bridgette Muse
Excellent facility. Rooms were very clean and they had plenty of towels. The location is ideal for all visitors. The included breakfast was just ok. A bit bland and typical of free breakfast.
-
November 2023 by Trey Staton
Dee Dee was so helpful after so many flight problems and getting late checked in at 4am!She had such a positive attitude and stayed attentive at the door so that I didn't have to wait outside in the cold when I finally arrived.MVP of any hotel customer service I have ever had!Food & drinks: Great selection of breakfast if you don't mind price.
-
October 2023 by Patrick Keith
Great stay. Good food. Great staff. Very clean and pleasant. Great views. Wonderful happy hour. Front staff was very nice and accommodating. Will be back.Rooms: Room was clean and spacious. Great bed and lots of pillows. Big tv and comfortable sitting area in room. Huge bath room.Food & drinks: Breakfast was good. Dinner and drinks were amazing. Good atmosphere for pleasure and business.
-
October 2023 by Leora Copeland
We were booked into this hotel for two nights. I’d read online about traffic noise and I was a little worried - our room DEFINITELY got traffic noise. But it wasn’t as bad as I thought. No trucks, sirens or loud engines. More just like white noise - so it really didn’t bother me too much. If I thought about it I noticed it, but overall it wasn’t a huge problem. The service was extremely friendly and nice. We decided to check out the hotel’s happy hour, and we really liked the little bar they had. That said, the drinks just weren’t very good. We got the impression the bartender wasn’t experienced (he was doing double duty at the front desk, and said a few things that made it sound like he was new to making drinks). He was very nice and offered to make new drinks, but at that point we weren’t sure anything was going to be very good. He offered to take a few dollars off, which was nice - the drinks were a bit pricey. The breakfast was exactly what you’d expect. We would stay here again, there’s no real complaints, but we would go elsewhere for a cocktail.
-
October 2023 by Jae Eun Choi
Courtney Jones provided us with outstanding service. Her kindness and assistance greatly enhanced our family's stay, making it an exceptional experience.Additionally, the location deserves a perfect 10/10 rating, making it the ideal choice for travelers.
-
September 2023 by Teri Douglas-Hubbard
I am here fairly often as I am from Boulder and work in Colorado Springs frequently. I always check in quickly, it's super clean!! They also accommodate me every visit when I ask for the 1st floor! The bar is convenient and Breakfast is yummy. Lots to choose from. My ONLY negatives are noise from the highway traffic and super grumpy staff overnight last night. (Maybe a bad day)! Not enough for me to go elsewhere though. My first stay I had a broken fridge and the GM emailed me directly apologizing. I recommend it!
-
September 2023 by Pun
Probably the worst Hyatt I’ve been too. They need to upgrade everything. The TV was poor quality. We had lines going across the screen. The office chair has no cushion I stabbed my foot into a metal bar underneath the seat. Thank goodness I have my tetanus shot.You have to make a left turn on the street to get to the hotel and we hated waiting for cars to pass each time we returned ??♀️Best thing was breakfast and the cleaning ladies. They clean well!!
-
September 2023 by Ahmed Badri
A typical 3-star hotel. We stayed 4 nights, however, our room was cleaned and serviced only one time. Furniture needs renovation. Breakfast was OK. Location was fantastic.
-
August 2023 by cody macarthur
The beds, room and bathroom were all very small. The room was also beat up. The refrigerator was dented, coffee maker didn’t work properly and the walls were cracked and the trim was coming off of the walls. The bathroom is so small and poorly arranged it’s difficult to get into it without bumping into a toilet or a door, they should have had the door swing out. The first day we were there we showed up 45 minutes after breakfast started and they were already out of everything. The seating for breakfast is also horrible, maybe 10 family’s could sit and eat? We paid for a view but we were on the second floor, so the trees in the lot behind the building blocked that. I would not recommend staying here, especially for what it cost.The location is great, parking was decent and the staff was nice.Rooms: Very small and poorly arrangedNearby activities: Was in a good location to visit many Colorado Springs attractionsFood & drinks: Very small bar and sitting area
-
August 2023 by Irasema G Dávila
Great location. We got a room with no view, room was too cold at night and no microwave. They don't have washer and dryer. Breakfast was ok.Nearby activities: Garden of the Gods
-
July 2023 by Richard Kisuule
When we checked in we were told breakfast closes at 9:30. By 8:30, the kitchen staff were clearly struggling with supplies like coffee, hot water, and eggs. We were waiting for 30 minutes for our eggs and they still never came. A guy had come, taken the egg bowl as if to refill it and never returned. No one told us anything, and it looked like the servers were intentionally avoiding the large number of people. Eventually at 9.10, they just came, closed everything and decided that breakfast is done at 9.00. We had to go out and buy breakfast for my kids and my wife, who only eats eggs in the morning. For the large number of rooms this place has, the breakfast area and supplies are extremely lacking.Mugs in room are coffee stained, one can’t get a clear cup of water out of the coffee maker. It always comes out with black bits. Fridge door in room is very dirty. Leaves you wondering if room surfaces get cleaned with every leaving guest.Not to mention the wifi here is terrible, and my child found many pieces of hair in the bathroom. I’ll make sure that my family doesn’t come back here.
-
June 2023 by Joshua Paulson
The rooms here are small for larger families and their isn't any privacy. The bathroom is fully exposed to the rest of the entire room. The breakfast was very underwhelming, and the kitchen attendees did not feel the need to keep fresh breakfast food stocked during the time period breakfast was being offered.The staff was polite/friendly throughout our stay. And the hotel is very close to Cave of the Winds, Pikes Peak, Garden of the God's, and much more.Rooms: Too small, no privacy
-
June 2023 by Chris Salinas
Great place to stay! They had free breakfast and lunch/dinner options (with a bar!). Heated pool was nice. Also, they played a kids movie every night. The only thing I wish they had was a microwave in the room. Overall, very happy and rooms were clean.
