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May 2024 by Donna
I have to say I don’t agree with some of the positive reviews for this Nail Salon. I do have a complaint regarding Jaden. Up until the time I had to deal with him the experiences were good. I went for my first acrylic fill and the gentleman who did it for me, used his fingernail to clean some of the acrylic from my finger and split my finger with his nail and it started bleeding. When I told Jaden about it, I don’t know if he’s the manager but I think so, he said it’s because my skin was dry and that happens. Really ?!!! That happens? The next time I had to deal with him was today. Yesterday I went for an acrylic fill and an American French gel. One of the nails was not completely covered on the tip and I went back today. The first thing Jaden did was to take out his iPhone and look at my nail with the flashlight on the phone. Instead of telling me that they’ll fix whatever it is I’m happy with, he decided he was going to investigate. And then he said that he would fix it after all that. Then he grinded the topcoat off and put more white on the tip of the finger. I told him it didn’t look like the others when I put it under the black light to cure. He said I can’t expect it to be perfect because the only way it would be perfect is if a robot did it. What?!!!! And then he said he’s not a robot. I said I paid $45 to get this done. He said he understood that but I shouldn’t expect it to be perfect. Needless to say I will not be going back and I told him that. These independently own salons, really don’t care whether you come back or not. He has the worst Customer Service skills I have ever seen in a business. And would not admit wrongdoing. When his technician broke the skin on my finger, he made it like it was my fault because my skin was dry according to him . Didn’t do anything to compensate or make sure to try and make the experience a positive one. Absolutely will never go to this place again and he can thank himself for that.
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January 2024 by Ashley Mann
Grace is amazing!! She is a true artist and creates exactly what I'm looking for every time. Seriously the best nail tech that I've ever had and I will never go anywhere else. Thank you Grace and JC Nails! <3
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January 2024 by Tabitha Barts
Not sure if it was because i had to reschedule but i been. There before and they did a really nice job this time was a horrible experience
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January 2024 by Ellen Hitt
I rarely get manicures, but I know what to expect. She was kind, but didn’t clean my nails or trim cuticles and didn’t provide any massage/lotion. The manicure was done well, though it wasn’t worth $45.
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January 2024 by Steph Lane
Always a great experience here. Everyone is so nice and my nails last for weeks!
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December 2023 by Dezzerae Chavers
I came in as a walk- in, and was greeted and helped within 3 minutes! I got the deluxe pedicure for $55 and it was worth every penny. Very clean, everyone is nice and welcoming. Love this place!
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December 2023 by Ashley Peterson
Love this nail place! They take their time and do great art! Super affordable. Highly recommend. ❤️
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December 2023 by Yuki Shadowharper
They do a wonderful job! They are super friendly and very nice!
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December 2023 by Mary Ann Martell
Thank you so much for doing an amazing job I love them , everyone is always so friendly and kind . I won’t go anywhere else .
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December 2023 by Sharp
I always get an excellent mani/pedi here. Love this place and the customer service is awesome!
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December 2023 by Paige T
I'm really frustrated with the level of service I received at this nail salon.My younger daughter and I went for full acrylic sets. We got split up and put at different tables but thankfully the lady who helped her did an amazing job. That's the only reason I gave 2 stars.The man that did my nails was not friendly. He huffed and seemed frustrated the whole time. He messed up multiple nails, one required going back and adding more acrylic because he missed spots. I had wanted nude nails with a design and showed him a picture so he could see what I wanted. Yet he did full color. I'm not usually one to complain so I said that was fine. I'll just do plain.I was already uncomfortable with the service and wanted to get out. Then he tells me he would do purple for the design and I said no if you do it I'd rather white at this point. He worked on talking me out of that design. I guess he wasn't comfortable with it and told the people next to me it was crazy (it was a simple line design) . I finally said I was fine with his suggested snow flakes. He came back and did a rough version of my design.I'm not even too upset about the miscommunication and failed design. It's the fact that I spent so much on bumpy nails that were flooding my cuticles. The clear coat wasn't covering multiple nails, you could see where it was missed. The nails started chipping the next day. A week later I am missing a chunk where he had to add more acrylic.I sent a message online the night they were done once I noticed all the issues with the nails themselves to ask if they could be fixed and received zero response.
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December 2023 by Karen Jones
? Jayden is amazing! Actually all the nail artists at JC Nails are amazing and very skilled at their craft.Pricing is fair, unlike most other overpriced under skilled salons in COS.Give them a try, you won’t regret it! ?
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November 2023 by Donna Hiatt
While I was out doing errands Different days I had commented on the beautiful nails these women After conversing and getting rave reviews I decided to give them a go. I must admit. The check in was flawless the communication and service excellent I give them 5 stars thank you
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November 2023 by loveable disc
I recommend this place if you want a place where you feel like you’re at home! This was the first salon I’ve been to, and they immediately greeted me with hospitality and had me seated to get my nails done. They even offered me water when I came in, which I accepted gratefully. I also love how nice and kind Jaden and Grace were when I requested for them when I came in for an appointment, and I was truly amazed by Jaden the most. It was like Jaden was using magic with his hands when he was doing the design for my nails! Lovely place, I would book another appointment again.
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November 2023 by Natalie
I am absolutely thrilled with my experience at this nail salon. The team was incredibly welcoming, professional, and friendly from the moment I walked in the door. I was immediately greeted by a friendly receptionist who guided me to a private salon space.The nail technician was an absolute pro and did an amazing job on my nails. She took the time to understand my vision and executed it perfectly. I was impressed by her attention to detail and her ability to adapt to my requests. The results were stunning and I will definitely be returning for more pampering sessions in the future.I would highly recommend this salon to anyone looking for a top-quality nail experience. The team is very attentive to their clients' needs and the salon is well-equipped with all the latest products and technologies. They offer a range of treatments, including gel, acrylic, and traditional manicures and pedicures, so there's something for everyone. I couldn't be happier with my experience and I will definitely be recommending this salon to all my friends. Five stars all the way!