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October 2023 by Courtney Harris
This is the only shop I trust! I’ve been taking my vehicles here for years. They take there time to uncover any issues I have and to diagnose what is actually wrong. The entire staff is so friendly and professional. I have nothing but great things to say and proudly call them my mechanics
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October 2023 by Ildikó Dévai
They were super helpful when my camper tire blew out right as we were leaving to go camping for the weekend.
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August 2023 by Bev Frisbie
Very friendly staff, our service technician Brittany was very helpful and very knowledgeable. She had us in and out quickly. Price was very reasonable. I would recommend this shop to anyone needing service..
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August 2023 by Alexis Landers
By far the best customer service I have recieved from an Auto shop, especially as a female. Last place I went too quoted me over $1000 to align my vehicle due to rusting (Im from wisconsin, but still), but Rich was beyond helpful and more than willing to take a look and try. Cost less than $200 to do it, and they were able to get it done with no sugar coating, no BS, just hard work. I appreciate his kindness, honesty, and their amazing prices. Highly recommend! They are awesome people all around, but Rich takes the cake!
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August 2023 by Marijah Adams
UPDATE: I have continued to use this shop and have no regrets. I would give them more stars if I could. They are always honest and straight up about what is a necessity and what is something to just consider. I moved all the way across town and still use them.ORIGINAL: I wish every customer service agent could be trained by Mike. He was just the nicest. I listened to him talk to several customers while I was there, and it was the same over and over again. He gets 5 stars.I was in today to mount and balance new tires I ordered online and have my alignment fixed. The work took awhile, but not unusually long for a mechanic shop. The price was great, and now my car rolls like a dream.I’ll definitely keep using these guys. Highly recommend!
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May 2023 by Hannah Wells
I moved to Colorado a year ago and needed some car maintenance done. A coworker recommended John Senter tire and the men and women at John Senter do not fail!! They are reasonable priced and finish my car when they say they will. They truly take care of their customers and I don’t dread car repairs anymore, thanks to them making it such an enjoyable experience getting my car tuned up. Being a girl I know it’s difficult to explain car problems but they treat you with respect and have made me feel comfortable going to them with any minor car hiccup. I highly recommend this auto shop for anyone searching in the Colorado Springs area!
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May 2023 by Chelsea Scutt
TPMS light had been on in my Honda CR-V for a while, and I had already been to 3 other places who hadn't been able to fix it by the time I came here. The store looked really busy, but they took the time to check all my tires and then showed/explained how to calibrate the TPMS. Whole thing was done in ten minutes. It can be really hard to get quick great service like this for vehicles, and I really appreciated it.
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May 2023 by Daniel S
Always great service. Enjoy the environment and discussions with the staff.
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April 2023 by Vicki Salgado
My car dumped a bunch of coolant on the ground one fine sunday. Reached out to John Senter and spoke with Greg on Monday and he said they'dgladly get it in. Recently had engine replaced by foundation hyundai and it turns out they forgot to clamp my heater hose back and did not advise me that my serpentine belt needed to be replaced.Greg called me Monday afternoon explaining what needed to be done and saved my old belt along with taking pictures of the hose that was not connected. They got my car done same day and provided me with what I needed to take to hyundai.Both Greg and Rich were extremely nice and I would highly recommend bringing your vehicle here for any maintenance needed on your vehicle! Thank you both so much for all your help!
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January 2023 by L Spurlock
My experience went from bad to worse. A visit later showed they lost my purchase. I was treated as a liar until I produced my copy. Another time I had a flat tire near Discount Tire so slowly drove there. Richard @John Senter said my warranty was voided, I had to buy a new tire, & it didn't matter if I'd driven a car length. A similar company said they cover this. You're usually driving when a flat occurs. This company lacks empathy & customer service skills.
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January 2023 by Matthew Bolt
A friend recommended this place to me, and now I want to recommend it to others.The staff are often friendly, and even if they aren't feeling that way on a particular day, they still certainly care. Today, after I still had some questions about some aftermarket wheel components, Greg took me back into the shop, had someone take off my wheel, and explained to me in detail what I was confused about. It helped my understanding of my situation immensely. I'm really appreciative that they took the time to do that for me, even though it seemed like a busy day in the shop.Thanks John Senter!
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December 2022 by curtis wilson
Every vehicle I've had, and can't do the work myself, they've done a great job with each vehicle, and they're the only place in town I'll let work on my vehicles. Been a loyal customer since 07. Highly recommend anyone who needs automotive work done.
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October 2022 by C Mienx
Very kind and helpful staff! Will definately consider getting my tires here.
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October 2022 by Casey Duke
Honest, reliable and reasonably priced. They are the only place I take my car when it needs work.
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September 2022 by Terry Bradley
I've been taking my cars to John Senter for 20 years... always happy with their service.
