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September 2023 by Braeten Stewart
Definitely some of the best movers I’ve had in my experience in the military. Walk through was smooth and plan of execution went accordingly. Helped in shared concerns and professionalism was there. Handled my move and apartment with care. As a single parent grateful for the experience. Juan’s Crew will be an option for moving in the future.
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September 2023 by Joseph Gunter
We have moved 5 or six times in the past 10 years (military moves) Juan's crew just moved us into our new home. By far the best experience we have had. Professional. Courteous and work tirelessly. I would highly reccomend them for every move.Thank you for help making the transition so easy for us!Joe gunter
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August 2023 by Susan Bettger
Hard working and professional crew. I was very pleased with Christopher, A/C, Derrick, Melissa, Juan, Alex and Manny. They all worked extremely hard, and handled the furniture with care. I would highly recommend this crew, and Johnson Moving.
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August 2023 by Paula B.
I had a disastrous experience with this company. The movers were not only totally rude and disrespectful, they also caused major damage to my furniture and furnishings.I would never in a million years use this company again!
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August 2023 by Diana Dillard Comeau
Juan’s crew was awesome. They are efficient, friendly, strong, careful, and took care of our stuff as if it were their own. AC, Derek, Christopher, and Juan were all great to work with, super polite, and we’d definitely trust them to move us again!
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August 2023 by Hamzah Alqam
Juan and his crew were great ! They did the job very quickly and were nice and amazing. They were right on time. Would recommend them for your move
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August 2023 by Shanda Deramus
A/c and Christopher was awesome Juan crew did great , very helpful to me and my mother, best movers I had in the past 3 PCS I did,
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August 2023 by Kenneth Behnken
Derek's crew was on the ball they came in I gave them a quick tour of what needed to be moved and they wasted no time getting down to business we also engaged in conversation it was great to talk to them and be treated like an human being and not just a customers house or a number they had to get through the day 10/10 recommend this crew everytime
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August 2023 by Rob C.
On the Colorado Springs services specifically. Shannon, Angie and 2 of the 3 movers were great BUT:Maybe it was my imagination but when the driver arrived he wreaked of marijuana. Ok, what people do on their own time is their own business but this seemed like it was on the day of my move. The same person then went on to ask: "How much are you selling this place for? How much would the rent be?" I answered and left it at that.When we arrived at my new place the same person asked: "How much was this place? How much would the rent be?" Again, a bit intrusive but I responded.Then a couple of comments that I now resent. "I hope you're in a tipping mood." That was so VERY unprofessional.Next, "this place is quite the downgrade." I really didn't appreciate that at all. Again, totally unprofessional.Then, I overheard him talking to his coworkers, "go look for the old guy." Nice! I really appreciated that on top of everything else. During the move my liquor cabinet was damaged. The same mover placed it in my garage, with the damage facing away, without telling me about it.I'm still pretty upset with how this one person treated me and really resent it. The other two movers were nothing but gracious. I think Christopher was the name of one of them. They were very thoughtful, kind, hardworking and totally unlike their coworker.And in my review to corporate I also mentioned that I really appreciated the service that I had received from you both Angie and Shannon. It's so unfortunate one person has left such a bitter taste in my mouth for Johnson-United.I'm sorry to be the bearer of such bad news. I could never recommend their services to anyone thanks to my experience. It's unfortunate one bad apple had to spoil the whole experience.
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July 2023 by Randy S.
The front office was friendly - Ken and Angie - and communicated well. But when you spend close to $20,000, you don't expect to find almost all of your stuff damaged when you get home. My move was two months ago, but I'm still dealing with the insurance company (sorry, I was told they are not an insurance company but a "valuation" company)! So I have a broken dining table, damaged dressers and bookcases, etc., laying around the house, as I wait for the valuation company to get something to me. I haven't been told exactly what I'm waiting for, but I was told that it will be another three to four weeks!! Oh, and I'm expecting to have to hire a legal team to make sure that I get the monetary compensation for the damages and losses of my possessions, as I expect them to low-ball the repairs and to deny others.I'm a 70 year old widower, my wife passed away 2 years ago from brain cancer), and I had to pay $20,000 to lose three months of my life that I won't get back, because of poor quality of the packing by Johnson Moving. And the effects of this move aren't over yet.
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April 2023 by Bridgett Derby
Warehouse man tried to fight us after we notated on one of his exceptions. Then followed our tractor and trailer out of the business down the road trying to fight us. The person I talked to sided with him and said they'll talk to him. Our warehouse would never put up with that type of behavior. I hope he gets fired.
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April 2023 by Jim Bean
Looking at how they care for the facility and its surrounding area make me terrified about how they would treat your stuff.
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March 2023 by Brad Dalsing
Evil has a name and it is United Van Lines. After the company moved our items and broke a substantial number of our things I went through the arduous task of making a claim. I accurately measured the damage they had caused financially and told them the amount. After months of back and forth and jumping through all their hoops they send me a check for less than 30% of the value I told them. I guess my families keepsakes and memories don't mean anything to this company. DO NOT USE UNITED VAN LINES.
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February 2023 by sandra d.
Johnson Storage & Moving (aka United Vanlines). I should have read the reviews before contracting this company. Nearly all of our property was damaged or destroyed during transit, and the claims team denied half of it. If I could do it over again I would sell everything and buy brand new. It would have been cheaper.
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February 2023 by Danica Guerrero
If you don't mind packers that constantly cuss and and gossip about their coworkers, go with Johnson. Otherwise, a very unprofessional company. The two men that were assigned to pack my things were constantly talking about the women in their work center, in additional to racially inappropriate things, and this was all in my presence. Very rude and I am disappointed they are hired by the military to assist with our moves.
