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January 2024 by Amanda Greensworth
****ALERT!! ALERT!! ALERT!!**** I will be promptly closing my account following the experience I had within the first 34 days of having this new account! I signed up for a new checking account at this location and was given a folder, which contained my receipt and a paper with my account information to use for direct deposits. I later used that information, on 1/10/2024, to renew my car registration online. Then I got a letter from the county, stating my payment was not processed and incurred a returned payment fee of $41. I came to find out the person who signed me up at this location gave me the SAVINGS ACCOUNT information, NOT my checking account number!! The bank refuses to fess up to their error and refuses to make this right by paying the returned payment fee that I've incurred on their behalf. DO NOT BANK HERE!!! Take your business elsewhere!!!As soon as I've hit the minimum period of time for having this account open, I'm as good as gone. In the meantime, I will be transferring all of my money and transactions to another bank and this account will become inactive until I can close it. I will NOT continue to be screwed by this company! You better believe I will be spreading this review like wildfire, to all I know. I don't want those I care about to get screwed over, either.
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January 2024 by Amanda G.
****ALERT!! ALERT!! ALERT!!**** I will be promptly closing my account following the experience I had within the first 34 days of having this new account! I signed up for a new checking account at this location and was given a folder, which contained my receipt and a paper with my account information to use for direct deposits. I later used that information, on 1/10/2024, to renew my car registration online. Then I got a letter from the county, stating my payment was not processed and incurred a returned payment fee of $41. I came to find out the person who signed me up at this location gave me the SAVINGS ACCOUNT information, NOT my checking account number!! The bank refuses to fess up to their error and refuses to make this right by paying the returned payment fee that I've incurred on their behalf. DO NOT BANK HERE!!! Take your business elsewhere!!! As soon as I've hit the minimum period of time for having this account open, I'm as good as gone. In the meantime, I will be transferring all of my money and transactions to another bank and this account will become inactive until I can close it. I will NOT continue to be screwed by this company! You better believe I will be spreading this review like wildfire, to all I know. I don't want those I care about to get screwed over, either.
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January 2024 by Joseph Bell
Absolutely, not with banking here at all I changed in the last 2 years when I lost my job trying to make ends meet all they did is called over and every day the filled up my whole entire voicemail even though I told them, I’m trying to find a different job and teary said there and said at in June you haven’t really made any progress on paying off the Credit card I hade so know that it’s payed off I’m taking my Business elsewhere so I would not bank here at all unless you wanna get harassed when you’re trying to make end meet
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November 2023 by Stanley P.
Everyone is always helpful and pleasant. Teri and the other bankers are an excellent asset to this financial institution.
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November 2023 by Keith Alvarez
Best place to Bank! Lorraine & Katie were so awesome! They better never leave this location!
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November 2023 by Christopher Cowles
Love the staff. Every time I pop in, they greet me by first name.
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September 2023 by Lydia McGhee
This is the best bank we have ever dealt with, by far! We have been with Keybank over 10 years. We've never had anything but excellent, professional and genuinely friendly service.
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January 2023 by Laiba Usman
If I could give 0 stars I would the customer service is soooo bad. Liz absolutely refused to be of any help after their ATM took my card and cash, her attitude was disgusting. This branch made me want to close my entire account with Key.
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December 2022 by Mary Manuel
Kourtney was amazing. My situation was complicated and she helped me through it like butter! I’m so grateful!
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August 2022 by Raven VonBuric
I went there to open up a checking and savings account, Liz was amazing! She was super upfront super friendly and super down to earth! I'm so glad I did business there.
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November 2021 by Michael Margotta
Always super friendly with me.. been banking at this location for over 5 years..
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March 2021 by Princess J.
I want to put zero stars because horrible bankers there are confused and don't know what they are doing. They made a mistake in my account and here I am 3 weeks later waiting for it to be fixed. They'll take your money quick but giving it back takes forever. Very disappointed in the service there.! Don't do it!!!!
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February 2020 by Del Borgia
Exceptional customer service
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September 2019 by Edelweiss Gaming
Stay away from KeyBank. I have been constantly robbed from them, and their customer service is terrible. I literally just got told to F word off when i wanted them to explain why several hundred dollars just vanished from my account without reason. I have never been so disgusted with a banking service in my life and I will be changing banks today.
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September 2019 by LifeSpring Pictures
How can they call themselves a bank when the proper name is Crooks and thieves Inc. Stay as far away as possible!
