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February 2024 by Jon Tindall
The worst company in the state. They didn't have my key. I had brought a key and they wouldn't let me try it until I payed their outrageous fee. When I asked what if it was the wrong key and the stringy hair woman said then I would have to have it towed away! Very unpleasant and rude and unprofessional. Basically stealing from the unfortunate towing victims. Complete crooks!
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February 2024 by Kaci Ann
I have ONE good thing to say. My husband's car was towed unfairly and I am not happy about that situation at all but there was ONE good thing. Sybil was the most amazing person. She remained calm, respectful and kind even when my husband was being horrible. To be honest I don't know how she did it. She even aswers all of his questions. We were able to get the car back and out of there in under 15 minutes. Thank you Sybil (I hope you read this) you are truly awesome and I appreciate you for not escalating things and for making this horrible situation a little better by being amazing.
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February 2024 by Jeff Walters
This company is literally never available when you need them. I live in an apartment complex and three different times when my spot was taken, either they didn’t pick up the phone or took their grand old time. Most recently I had to call them five different times asking for updates and it was not until 14 hours later did someone finally come to remove the vehicle in my spot that pay extra for. I can’t be more disappointed.
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February 2024 by Jared Coupland
My vehicle was totaled in a snow storm. Tow companies through my insurance were all busy. Contacted Klaus'. The tow truck driver arrived promptly and left me feeling comfortable with the situation. Once I had to go and gather my belongings from the vehicle, the staff were personable and helpful.
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January 2024 by Dante Liberato
Stole my friends car this morning with no warning/ reason whatsoever. Completely violated Colorado’s 24 hour notice law and took a vehicle from a paid for parking space.
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January 2024 by Flow Jinkins
Really bad Services they sent out a driver who had no motivation who was young did not know how to do his job. He told me he would prefer the people come out and get in their car so he didn’t have to tow it. All he was towing was a small Subaru, he stood there taking his sweet time look confused, so I called KlausTowing to let them know they seem like they didn’t really care seemed as if it was normal. It was so bad I wanted to know if the driver was even being paid. Have to do a better job because they have a contract with my apartment complexes and that’s their job is to tow out the vehicles. I’ve never had this problem whatsoever with other drivers they seem to know how to do their job and at times I’m nice enough to even tip them but this driver, lack motivation was moving very slowly looking to depend on the owners to come out and drive off so he didn’t have to do the job. There are so many bad reviews on here. The company has to get their stuff together or else you’re gonna be out of business and won’t make any money.
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December 2023 by Zachary Davis
These losers towed my gfs car on Christmas Eve and are charging her $320 to get it back on Christmas.These people are parasites who can't get a real job so they steal from people. I hope they all rot.
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December 2023 by Monika Sommer
Heard bad reviews/comments about this place. Had no problems and the staff was polite and friendly
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December 2023 by Tikko Shon
How this place is still in business is beyond me, must be their predatory tactics and towing vehicles in the dead of night rather than daytime when parking is actually an issue.
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December 2023 by Jay&Jay
Car was towed without any warning or notice on a lot that is free for anyone working on the nearby construction project. Lady at the office explained this company exists to carjack and hold cars for ransom.
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November 2023 by Lashae T.
The staff is completely disrespectful. No consideration for people. Watching people beg to get items from their cars.. asking for payment plans. It's sad and inhumane.
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November 2023 by Russell Goodpaster
I am a resident at an apartment complex. My lease has an addendum stating parking policies and nowhere once does it mention $8/mo parking. Trust me, had I been informed I would have gladly paid the $8 instead of $330 charged here. This “company” suddenly started patrolling my parking lot (only at night) where I’ve lived and parked for three months and stole my car at 3:00 in the morning when I had to work at 8:00. They don’t notify you. They charge you a “notification fee” though. They operate at 3:00 a.m. then charge you a $100 “after hours” fee though. This company is in blatant violation of House Bill 22-1314. I’ve filed a complaint with the PUC and will recover my money with the aid of an appointed lawyer. Deceptive business practices ARE more ILLEGAL than my car being parked at home. I signed a legal document that says nothing about paying for parking.
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November 2023 by Kat S.
I wouldn't even give them one star, this company does nothing but rob you blind. My car was towed from my friends apartment complex (which I had a guest parking pass for) at midnight on a Saturday. They charge an "after hours" fee to rack up the charges. I paid 400$ to get my car back the next day where I found scratches and a dent that weren't there before.
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October 2023 by Leslie D.
they break the law. they take advantage of the vulnerable including our veterans. they make deals with apartment buildings and corporations that are not honest and they are exploitative. we paid for parking, had stickers and they towed three vehicles twice in two weeks! no warning, no conscience! all they care about is money. they are law breakers. i.e colorado nonconcensual tow laws!!! they do not abide by them.
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September 2023 by Another Human
They are literally holding my stolen car ransom, I have an active police report stating my vehicle was stolen months ago and Klaus towing is now in possession of it and refuse to return it. They never even ran the Vin.
