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March 2024 by Alexia Brackett
Jess went above and beyond for me and helped with getting the Dr. Pepper working, satisfing my craving, instead of simply telling me they were out. She is amazing?
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February 2024 by Laura Mayo
Was the best place had the best burritos and almond Danish and e85 at great price. Now maverick took over, raised the e85 price .20 and will put in their nadty burritos. Now to find new place to get e85 and other had. Maverick, messing with a good thing.
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February 2024 by Derek Cotton
On a stressful post-blizzard day, this store took good care of me while waiting on a tow truck. Cheers!
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January 2024 by Justin S
Long time customer of this store, but now after this experience I Would rate 0 stars if I could. Terrible customer service. Had to explain to the employee multiple times how much change was owed to me and also that they didn't put the correct amount for gas and they owed me money. She wouldn't give me my change/the money she tried to steal from me until I asked for the 5th time. Then when I called to talk to store manager she said she was going to trespass me. I will be talking to H.R and corporate about this major issue.
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January 2024 by Anil Pathuri
Night cashier is the worst.Rude customer service. I brought the NyQuil and the price is showing $13.89+tax and he charged me $15.49+tax stupid guy. Never coming back. Didn’t even consider asking apologies? Stupid Kum and Go stealing money and cheating customers. That guy is stealing money from the register.
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December 2023 by Aaron Phipps
Won 10 on a scratcher and the old women decided to keep 4 dollars for herself and would not give me the full amount claiming that's all I won. Dont go here the old lady with the short hair will steal from you and should be investigated. I bet the company would find how much she has stolen.
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October 2023 by Ben Janney
I’ve never seen employees this rude at a gas station and that’s saying something
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September 2023 by Sweetie
Use to be a great gas station with all kinda goodies but those times have changed. They are always short staffed and short on drinks n snacks. Seems like someone is buying them out and doesn’t wanna waste money. It’s still good for gas but forget coming in for a sprite or anything. If they go back to carrying everything then I’d recommend. They use to have great donuts and baked good but I do not see those anymore. They have added a cafe but it sucks. Come back Kum n Go!!!
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August 2023 by Sandra Mascarenas Grimaldo (RaidersBaby)
If u come here don't plan on getting to stay long their newest security guard is so rude he quickly rushes everyone away. As soon as I park he quickly rushes over and asks what I'm doing there sometimes he rushes over before I get get out. He demands everyone leaves immediately he's really rude . All the other kum n go don't mind if u stay a while .
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June 2023 by Cory G.
This KnG allows their security guards to carry their firearm in an underarm holster, which makes the GUN point at everyone they turn away from or those that walk behind the guard. Not sure about you, but I don't like having a LOADED FIREARM pointing at me I don't care if it's "secure" in a holster your not in the wild west, and nor are you the special service. I tried to contact the KnG offices and haven't received a reply. This is not satisfactory.
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June 2023 by Tina
The only reason I gave a star is because you have to. I sent my roommate to get us both a pack of cigarettes the cashier gave her the wrong cigarettes a brand I don't smoke. She said he wasn't paying attention and that she had to tell him 4 times and he was rude and disrespectful. She also said he seemed high in something. I talked to the general manager and she was rude and disrespectful trying to tell me about store policy. Store policy is neither here nor there what my complaint is about is that her employee who are in a customer service position was high at work, was rude and disrespectful and was not paying attention to his job. Now because she was rude and disrespectful I have to file a report with the BBB and with corporate which takes more time out of my day. Be careful when shopping at this location because apparently it's okay for employees to have poor customer service skills and to be high at work. They may take your money and not give you your change and say they did and they may even take your debit/credit card information and use it..
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June 2023 by ISAAC T
Place is always trashed especially after being remodeled. Management and employees are rude. Never have anything stocked for fountain drinks or food. Homeless people always sleeping outside and drug deals always happing in the parking. Everyone there is just trying to get a pay check nobody cares about the store . And lets not even begin with the security guards. The long hair man was outside smoking weed with his friends lastnight
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May 2023 by Tray B.
Gas pumps work great. Bathrooms are clean. Super impressed with the amount of prepared food available and how clean the store was. It was rush hour in the morning and the 2 employees at the register tried to move the line as quick as possible while still being professional and polite.
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May 2023 by Anonymous Email
Place sucks, atmosphere is horrendous homeless always lingering around here, drug deals are always being conducted in the parking lots, shootings, stopped here a while back and had a homeless 3 ask me for money to get something to eat, when was walking out the store I saw him negotiating with a drug deals for a fix, so pathetic, never spending a penny here again ever.
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October 2022 by Gus Jimenez
Been using this gas station since I moved to Colorado Springs and have been filling up all 4 of my vehicles. After today I will never use this location or possibly this company ever again. The fact that for the last year it has required me to enter the gas station instead of accepting my card almost every time. And the cashier always tell me to pre-pay when I state that I want to fill my tank. So it's not an issue if I pay with cash, since I can go inside and get my change. But when it comes to using a credit/debt card they expect me to charge $50.00 and hope that I get the refund via my credit company. That way I am at the mercy of the bank and they have full deniability or responsibility. That in it self is poor customer service and from now on I will send people to thier competition. How far this pla e has fallen with its service and appearence.
