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November 2023 by Billy Christensen
Great customer service! Very accommodating and not pushy. Hopefully the delivery comes as easy as my purchase was. We were very satisfied with our experience so far!
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November 2023 by Suzanne Pence
Brent Adams was very knowledgeable about La-Z-Boy sofas and loveseats. He knew exactly which sofas were for shorter people and immediately directed me to those options. I was able to pick out my selection and order them all in the same day. The bonus was the furniture was scheduled to be delivered within a week of ordering! Thank you Brent for your wonderful service!!!
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October 2023 by C & D Herrmann
Had a great experience. Cheryl was nice, down to earth and she didn't hover like a car salesman trying to score a sale. There is a good variety of inventory to look at. At the end of it Cheryl took great care of my husband and myself and we got exactly what we wanted.
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October 2023 by Debbie Cain
I was impressed by both Chase, the Home Furnishing Consultant, and Kimi, the Interior Designer. They were very personable, knowledgeable about their products and patient. Neither were high pressure or tried to up-sale items. Kimi came to my home, answered many questions, made suggestions and even did a floor plan of the items I had selected. When we returned to the store to make the purchase, Kimi discussed other pieces and showed us what they would look like in our room. We left knowing we purchased recliners that would fit our lifestyle and home. Our experience was very positive and we highly recommend LA-Z-BOY.
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October 2023 by Aaron LePage
Chase was the perfect example of a gracious host and salesman. He made my wife and I feel very welcome and guided us through everything we were looking for. Thank you Chase!
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September 2023 by Jamie Thomas
Sales people Mark and Chase were wonderful and answered all my questions. Checked there first, then shopped around and went back after comparing quality at other stores. Great value and experience. Thanks
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September 2023 by Andy Merritt
Great service. The team answered our questions without being overbearing while we were shopping. The sale process was quick and easy. Selection is very good.
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September 2023 by Linda L
Recently I was on a mission to find my perfect recliner. Eventually, I ended up at La-Z-Boy. The store had a wide selection of recliners in lots of styles and price ranges. My salesman, Mark, was incredibly helpful and knowledgeable. He took the time to understand what I was looking for, making excellent suggestions that helped me find the perfect recliner. His help made my shopping experience enjoyable and stress-free. I couldn't be happier.
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September 2023 by Daniel Mowery
Friendly agent, store is understaffed. This leads to the sales person trying to jump between customers so as not to loose a sale. Salesman very knowledgeable. The lack of sales people falls back on management.We made a huge order and we would liked to have had the undivided attention of our salesman so we wouldn't have been inconvenienced.
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September 2023 by Tracy Perkins
Couches were great, they were a few years old and the cushions were wearing down. The sales associate said the cushions could be replaced, not wanting to buy new couches we thought this would be a good option, turns out it was not. I work out of town so my wife had to deal with the guy who worked on them, but basically he put cushions in that we too large, changed the height of the seat, the angel that you sit and has made them so I can no longer sit in them. When the sales rep tells you they can replace the cushions, don’t believe them.
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August 2023 by windy vlad
From the first trip in to the purchase, Mark has gone above and beyond to help us make the right choices and get the best deal. Kimi was a delight to work with when she came to do the design consult. She helped us find pieces that fit our style and was helpful with additional items, but never pushy. The whole experience has been such a joy. I recommend them whole heartedly!
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August 2023 by Debby Beck
Mark was very professional and kind. He took his time and showed me every option of what I was shopping for. I purchased a love seat, recliner, and occasional chair. I wanted small furniture and made sure I was comfortable on each selection as I am only 5 feet tall. He was very informative on the different fabric options. The product sells itself. I am setting in a Lazy Boy recliner right now that I have had for over thirty years. Thank you Mark for a pleasant experience.
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June 2023 by Cynthia A. Wasinger
*Renee and Mark were extremely helpful and I was able to order the exact chair and color that I wanted. Renee went above and beyond, price wise, which allowed me to make my purchase affordable. I can’t say enough about my excellent buying experience and will definitely refer friends to Them both in the future. Thank You - Cynthia (and George) Wasinger
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June 2023 by Jim H.
Mary Jane was very professional, polite and gave us our space so that we could make anunpressured decision. We give her 6 stars. Looking forward to the delivery later this week.
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May 2023 by Mary Ellen M.
I am so pleased with the excellent repair/service on my well worn and loved la-z-boy sofa recliner that had one end recliner not working. Joshua Dansby, the repairman, was professional, polite, and worked efficiently to repair the sofa. I would definitely recommend utilizing the repair services through La-Z-Boy in Colorado Springs!
