-
March 2023 by Karlee Genter
I wish you could give negative stars. I have been having tax issues for years that I have been being told were being taken care of. Then when calling last week to talk with the owner. Sara tells me to quit calling the office as I have been told to get a Tax Advisor. Which is not what the Owner Lisa has told me. Sara then proceeds to tell me well get ahold of the owner in another manner and quit calling. She has given me my documents back and done her part.I had always believed Lisa and her team were going to take care of the on going issues and what not and would always get back to me. But Sara never called me back when she said she would never followed up.
-
February 2023 by Sandy Riley
Brittany was awesome. She was prepared, and she was incredibly busy. She was the only one there, and did a great job hustling between people coming in the door. She listened, answered my questions. I will ask for her next year if she is there.
-
July 2022 by Tom Gaylord
while your there they are great, but if you have problems with your return your on your own. for 4 months ive tried and tried to get ahold of lisa to figure out where my return is and all they do is tell you she’ll get back to you and she never does.
-
April 2022 by Leon Askew
LIBERTYTAX had two outstanding employees owner Lisa Nylund and Sarah treatment and professionalism is outstanding. Even got my stimulus checks back that I never filed for.
-
April 2022 by Jeremiah Doss
Sarah at Liberty Tax on Cheyenne Meadows is awesome! She was super helpful and knows what she’s doing! Will be coming back
-
March 2022 by Gabrielle Carranza
I have been doing my taxes with H&R block for the past 5 years. But I came across Sara Peterson at Liberty Tax and I was blown away. She is professional and highly intelligent. She know what she is doing! I will absolutely continue to do my taxes with her from here on out.
-
March 2022 by shelby pecoraro
Best taxes back ever! got the best possible refund with some added bonuses. I recommend this tax service over them all!
-
February 2022 by king cory
Wonderful woman named Sara Peterson was absolutely professional and kind the whole time. Great place to do your taxes.
-
November 2021 by M S
These people sent our state taxes to the wrong state and will not fix it. They entered our social security numbers incorrectly for two different years (they got a different person's socials wrong on each year) and blamed the year long hold up of our tax returns on the IRS. We confronted them multiple times over the months (they told us the numbers were all right) before WE went through and found the error. After that they lied on multiple occasions about sending in the corrected tax papers when they had not yet done it. They also refused to answer our calls or call us back when they said they would. On one occasion, while we were trying to get things straightened out, layed out in front of me I noticed important documents with names and social security numbers of other clients facing my direction! I pointed this out to the person working with me, Darla, and she acted like I was being rude to her, saying, "well, I was working on that."NEVER EVER EVER GO HERE. I wish we didn't. We are still dealing with the ramifications of that ill fated decision. I would trust a random person on the street with my taxes more than I would ever trust Liberty Tax again.
-
July 2021 by Kimberly Greenlee
I recommend anyone that ya'll do not get your taxes done with Liberty Tax as I stated before Lisa did my taxes notified her the first time I started getting letters sent to me and she said she will fix it and now my checks are being garnished and I still have not been able to get in contact with her so I got to pay for her mistake so save you guys a headache and money don't file your taxes with themThis review is a response.I gave all the information that was asked of me. If you looked at my file you could of seen where she made the mistake. I I notified her and those at that office what was going on every time I got a letter and their response was they can amend taxes that only she could but she was never in the office.. The liberty tax off of circle you can connect them because they fixed it not her and the lady was able to show me where the mistake was made.. Thank you try again
-
June 2021 by Anne Westlake
I highly recommend this office, especially Lisa. She is as blunt and honest as they come and we love that about her. You will always be in good hands with her and her staff. Since Lisa took over, it has been a pleasure doing our taxes with her for our business's and personal. Highly recommend!!!!
-
April 2021 by Elisa Taylor
This place is very unprofessional and do not response to their customer in a timely manner.please find any other place these people will steal your information and withhold important information from you and tell you it’s your fault. Lisa is rude and a liar do not trust her with any of your information!!
-
March 2021 by Laura Hall
Very rude and unprofessional do NOT go through these people!
-
March 2021 by Mandy Hendrickson Allen
This place is the most unprofessional tax service! NEVER GO HERE find a real CPA! Will be reporting this place through both the IRS and BBB
-
March 2021 by Shana Lee Spring
very unprofessional! won't even call me back when they say they will. they will take your money though. I did my 2019 taxes and they messed everything up. and the emails they gave me are hilariously unprofessional. I wish I could post them! long story short Lisa the owner is a bad liar. she will use every excuse too. like I was sick and had surgery and almost died
