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March 2024 by Lisa Judd
Eugene is the only tax specialist I will go to. He is an expert and you are very lucky to have someone like him working with you. Take care of him because he is an asset to Liberty Tax.
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March 2024 by RkyMtnLady
Customer service is top notch! I am so happy I found this location with my son today, Eugene is a genuine, personable guy to work with and my family and I will be going to him with all of our tax needs in the future. Highly recommend this location!
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April 2023 by Robert Lepping
Absolutely awful experience. Person was rude. Was agitated with any questions we asked. When I stated I was surprised at the fee they charged he pushed the paper work across the table and said try to find somewhere else cheaper. I would never use them again or recommend them to anyone. Do your taxes yourself or find anyone else.
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March 2023 by Susan B.
I have nothing but wonderful things to say about this business. The service is friendly, thorough and great all around! I highly recommend!
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March 2023 by Oscar Revia
I would give less than a star if it was avail but 1 star is all I recommend for barnes location. I dropped off my tax paper work, and after 2 weeks I called to find out the status and I was informed it will be ready the following week. Another week passes and no call. I emailed to inquire again about my tax paperwork and I'm informed that Eugene was sick and could not complete my taxes. I would be more lenient if there was better communication but there was none. Eugene is good but be aware he is a one man show. My frustration is that I waited a long time for my taxes to be completed and it did not get completed.
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March 2023 by Katie Kelleher
Eugene was great and walked me through the process of filing for two separate states with the sale of a house. The only reason it wasn’t 5 stars is because it was a lot more expensive than he first told me
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October 2022 by victoria ragan
I love how Eugene treats us like family!
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May 2022 by Susan Rodriguez
The worst experience ever took my taxes there 3 weeks ago..Eugene said they would be done in a week..I called on Monday to see if they were done he was rude said he was busy with a client said he would call back never did..Friday on the 15th drive to office …couldn’t find my paperwork had the audacity to ask me if I was in the right office..then said he was busy..found half of my paperwork lost the other half ..never even started my taxes told me to take to someone else because he didn’t want to do them ..as he’s accepting new clients on Friday the 15th ..had to file an extension..have to give a star just to post this ..he doesn’t even deserve that
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April 2022 by celie barrera
We been going to Eugene for several years. I don't feel comfortable with just anyone else to do my family taxes. His office has always continued to service us throughout the years and have seen our family grow. Feels great to entrust someone with our taxes especially with property and repairs.
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April 2022 by Susan R.
After moving to Springs last year my husband said take it to Liberty on Austin Bluffs what a nightmare..my husband went to Liberty on Barnes said he didn't even got a copy of tax return..Eugene from this office apologized and got us a copy ..said hope you'll let me make it up to you next year if you'll let me do your taxes...Bigggggg Mistake took in all information 3 weeks ago..said it'll be done in a week...Monday called he was short on phone said I'll call you back.. today April 15 drove to office .. he says it's not due till Monday..I say Are my taxes done..can't find my paperwork , and asks me if I'm sure it was this office..after 20 minutes he comes out with half my paperwork .. says it's not done..and I can take it to whoever I want..as he's accepting new clients as he trying to give me back my paperwork.. he lost half of it..the worst business ever..I have to leave a Star in order to leave post ..they shouldn't get any stars
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April 2022 by Luke “PowShred” Goss
Eugene is a very nice man and sacrificial when it comes to his clients. I was getting my taxes done at about 4:30pm and a woman came into his office in tears. His amazing secretary consoled the woman, and brought her to the back room. The secretary then told Eugene that the woman had just lost her husband, and was directed here to get help with her taxes. Eugene immediately replied that they’ll stay as long as it takes to get her helped out. I highly recommend these kind hearted people for you tax needs.
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February 2022 by Robert Wild Horse
Always a pleasure in a low stress environment. Eugene amd Maryellen are very professional in the manner they conduct business. The office is cleanand well lit. We will come back next season.
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February 2022 by Mark Tisdale
Eugene and Maryellen are amazing, they have been doing my taxes for several years and are always willing to answer questions and work with me on any issues that have come up.
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February 2022 by Jessica Tuckness
The best experience and the most caring owners . Always get the best service!
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March 2021 by Lex Nex
Great customer service and very personable!! I had my 2019 taxes done at this location (and they did a great job), but I forgot to print my return. When I recently called them and admitted my blunder, they printed the return and had it ready for me to pick up within days. Highly recommend.
