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February 2024 by Rory Tampow
HORRIBLE Customer service! Absolutely the worst experience in 46 years in construction. 94 days, 47 calls and 16 Visits to the store before they resolved the issue.
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January 2024 by Michael Mangin
Lowe's has what you need for your next project. It's almost guaranteed. I'll like to shop with the app in store to find what I need our something similar online. Stores are always clean and dogs are allowed. Staff will help but usually only when asked.
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January 2024 by Jackson Westfall
Lowe’s had won this customer over until I had to exchange a broken toilet that Kohler covered the replacement of under their lifetime limited warranty program. The form provided by Kohler for the warranty replacement states, as underlined, the toilet need not be returned to the place of purchase. Gary, a manager, said the only way to receive the replacement was to go back to my customers home, return with the damaged toilet and I’d be able to receive the replacement. The same manager then told helpful Joe at the service desk, the customer would have to come to the store with the credit card the toilet was purchased with in order to receive the warranty replacement. I’m not sure how you feel reading this story but I feel like I’m dealing with a goal line that is set in quick sand. Lowe’s is costing me money right now as I stand here at customer service writing this review. I can not pass the cost of my time on to the homeowner out of the desire to comply with one of my core value to provide customer service above and beyond the call of duty. Disappointing!
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January 2024 by AC Clark
It’s Lowe’s. Home away from home haha.
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January 2024 by Philip Kehn
Left and went to Home Depot, couldn’t find a cart to haul my lumber because they have all their own stuff on all their carts. Then they blocked off the aisle. I was trying to get drywall out at 11 AM when I’m trying to get to a job site. When I ask them how long it would take, they gave no specified answer
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January 2024 by Robert Robbins
Always has what I'm looking for compared to the other big box store.
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January 2024 by Elke Salmons
This lowes sucks. Been trying to get a refrigerator un damaged since Tuesday. Lowes has given my parents he'll. It's really ashame that this lowes is so cold hearted.making a 82yr old jump through there hoops. The supervisor says they'll call you back 2hours later still no call. If I could give them a 0 I would
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January 2024 by Eldra Barnes
Bad business. They have a no hassle return policy? After 90 days with no receipt, you don't even get a store credit. Last year, I spent over 20k in that store. They will never see me there again . That is why Home Depot is packed with Lowes, which is not.
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January 2024 by Jeremy Bertsch
My favorite kowes
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January 2024 by Jerod Slivka
Great selection and great service!
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January 2024 by Pamela Barnes
Got upset because they don't want to give me an store credit for something i purchase there. I remodel my full house spending over 20k at that store but for $150 return they lost me as a client. Sarah the store manager kick me out of the store.
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January 2024 by Wendy / Kim Ochs / Berg
Reps are on it, very helpful, love this place
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January 2024 by George Cruz
Friendly, clean
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January 2024 by Taggart Bailey
Had exactly what I was looking forEverything is getting pricey
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January 2024 by Natalie B
Happy to find Lowes open today, it was busy. I just needed a toilet flapper and staff were very helpful. My one dislike when using self check-out, no longer having a cash option for payment.
