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January 2024 by Steve G
Love the the customer service and how helpful they all are great place to shop will be going back soon
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January 2024 by Julie Personius
Rita was awesome She gave great advice and helped me make my decisions She is kind and thoughtful and fun to work with I love my ring! Thanks
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January 2024 by Ryan Toth
Great service and super personable experience
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January 2024 by Rican Lady
I come to them for all my jewelry needs . All the staff is very friendly and helpful. I was helped by Noah did amazing job helping me find exactly what I wanted.
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January 2024 by Cassie Melvin
Great customer service. Very prompt and professional. They sized down a 90+ year old ring that I was given from my Grandmother. It’s beautiful and fits perfectly! Would highly recommend
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January 2024 by Michelle Chung
we got our engagement and wedding ring sets here and also got my mom’s old ring redesigned into earrings and a necklace. we —are extremely happy with the selection, quality, professionalism, service and more at luisa graff. we will be returning for sure.
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January 2024 by Debbie Schlosser
Staff is always super friendly and helpful. Not pushy at all. I love this store!!
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January 2024 by Melissa Rodriguez
I had lost the main diamond in my wedding ring due to two prongs being broken. I wanted to make sure I went to a reputable jewelry place with good reviews. The first jewelry store that popped up in Google was. Lisa Graff jewelers. What caught my attention was the reviews were excellent. So I use their little chat and they texted back say to bring in the ring and they could take a look to see if they could fix it. Spoke with Gloria on the phone she had called me in saying you can come in as a walk-in or make an appointment so I set an appointment to come in. Ended up coming in a little earlier than my appointment time. It worked with Amy Who was amazing. She helped me through the Process explained everything clearly an amazingly enough they had the exact size heart shaped diamond for My ring. I was so thrilled because it’s a very hard size to find, and they had it on hand. I also worked with her to resize the ring, and under inspection she let me know that all the prongs needed to be repaired, so it did not happen again, and offered to get the two rings soldered . It was an amazing experience. I highly recommend this jewelry store, super clean, super friendly staff. I got everything I wanted and more at a very good price. I cannot be more excited. I will Have my wedding ring back in just 2 weeks
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January 2024 by William Crist
Amy is the best! Very knowledgeable and helpful.
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January 2024 by teresa gibson
Maria W. was wonderful to work with. She helped me pick the estate rings of my dreams!
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January 2024 by Dee M
April was extremely patient and helpful while I looked through their many options. She helped me select exactly what I was looking for!
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January 2024 by Kathy Thurman
Always love working with Luisa Graf Jewelers. Staff friendly and very knowledgeable. I especially enjoyed working with Amy today.
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January 2024 by Cynthia Zarges
Love their selection and customer service. My ring was beautiful and arrived on time. I would highly recommend them.
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January 2024 by Patrick Schulz
Gloria was incredibly patient, personable, and knowledgeable. Overall a great experience!
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January 2024 by Bromordial Soup
I have shopped at Luisa Graf for an anniversary present years ago and a recent ring sizing of an antique family ring. I’m certain I’m not the only one who has noticed a significant degradation of customer service overall the last 10 years. I’m so relieved and happy that this is absolutely not the case with Luisa Graf. Amy and the rest of the amazing employees took such good care of me that I walked out feeling like royalty. So much so, I was a little self-conscious because I’m not sure I deserve such treatment. But I am sure my future jewelry shopping will be exclusively here. Thanks so much :)
