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October 2023 by Thomas Helvenstine
A+What an experience. First time car buyer here, and Radu was a true professional in helping me find a vehicle. I already had my eye set on a car from their website. He showed me to it immediately and took it for a test drive.The entire transaction was perfect and couldn't have asked for a better rep to help me out! Overall a wonderful experience and I HIGHLY recommend anyone looking for a pre-owned vehicle, this is THE place. True professionals and great people!
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October 2023 by Heather Black
I started out loving Mile High I’ve purchased 2 vehicles from them in the past from Eric who sadly is no longer with them but I referred my boyfriend thinking he’d have a great experience as well but unfortunately that was not the case. He purchased his vehicle 4-5 months ago and it’s been in the shop 4 times! We were not given a car fax at sale (salesman was a bit shady but I won’t even get into that) upon taking it back in to have MORE work done I made them give me the car fax and learned the vehicle was involved in numerous accidents. This vehicle has a shifted frame and is not able to be properly aligned we’ve already had to put tires on it which were bald and are currently $2,000 in on work and are wanted to dish out more to have even more fixed. I called this morning trying to figure out what we can do and was told it’s out of their hands. I feel awful for referring my boyfriend and him having to go through all this when all he needed was a reliable vehicle since he travels for work. I will not be referring anyone else or buying from them again.
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September 2023 by Mary C.
I can't stand a liar. And Veterans using their Veteran status to screw over other Veterans is the lowest of the low.Long story short: 07 Jeep Wrangler, 142K miles, high but the Carfax said it had one owner and great maintenance. I never checked Yelp - that is my own fault that I will not make again. Got them down a bit on the price after being ignored by Radu for the first day - I'm sure because I'm a woman car shopping alone. Talked to Rich, got the price I was okay with and when I went back with a fixed price from Rich, Radu was my new buddy and he claimed I got such a DEAL. I actually got a decent price given the value of Jeep's and the economy, but it was not a steal by any stretch. This is on Friday.Less than 18 hours later engine light comes on. Service isn't open until Monday. Go in on Monday, Nathan the Service Manager lies STRAIGHT to my face and said he replaced the EGR Valve - wow, I was so impressed and it was in record time too. I left smiling, didn't even check his work, silly empath softy I am. Didn't think to ask for paperwork or the old part.That was Monday, today is Wednesday, engine light goes off again this morning. I call and talk to Nathan who not only lies again but makes up a story, "Yes, we replaced your EGR Valve, in fact, just threw away the old part last night."I went out to my Jeep and took pics. The only way to replace this valve is through the passenger side, behind the tire, by removing the fenders and mud protectors and the EGR pipe. NONE of those have been touched in years.I call back to talk to Rich. He's too busy to talk to me so I get Radu blowing smoke up my backside. First he tried to say that the service department is its own thing - sure buddy. Then he says, "We made you another appointment, what's the problem?"The problem, braintrust, is I've already been lied to, are you act like it's no biggie. I will replace the EGR Valve myself, then - after reading some of the reviews online - at least I'll feel safe to drive it. Looks like the service department is crooked AF.
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September 2023 by jennie pie
I came to mile high car company and service here is absolutely amazing! They financed me a beautiful truck and I couldn't be happier. Christian Diaz was my sales man and he is very knowledgeable and just an amazing person. Everyone here is amazing! Thank you Mile High Car Company!
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August 2023 by Helaine Cuddy
Had a super upsetting time with this dealership. I was buying a car for my nephew. He lives in CO and I live in NC. We TRIED everything to get them to take my money for it and they refused. Wouldn't even take a wire transfer. In any case, he ended up going in with CASH and then they just couldn''t say no. They did NOT honor the same price from a Sat to a Monday. Oh, by the way, my nephew is black and I am white. You think that had anything to do with it?????? Sad world we live in.
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August 2023 by Sheena Boyd
Mother of 3, New here to Colorado Springs area. Unfortunately my original car in up having transmission issues. Came here very doubtful that I may not qualify for a reliable car because of my credit score. & BAM! I did. Christian was the most helpful, easy going, "NO PRESSURE AT ALL" car salesman ive ever dealt with. Everyone is polite, they greet you as soon as they see you! Also, a personal thank you to steve in financial! He broke everything down to me so that I understood completely, no games were ran on me, vibe was great! BIG THANK YOU FOR MY NEW CAR FOR ME & MY KIDS! 2015 Kia Soul!
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August 2023 by Scott Dufaud
I've been looking for affordable used trucks for the last two weeks. I had two dealers on my list and many private parties to visit. With this economy everybody is trying to maximize the values of their vehicles and its very fatiguing to look for a good value. I went into Mile High Car to see a specific vehicle. That particular vehicle was not driveable due to vandalism the night before, but Christian (salesman) showed me another vehicle. Christian was an awesome salesman, no pressure, just helpful. I found out later that their salesmen don't work on commission, and that they are paid regardless. That explains the "no pressure," make the customer happy attitude I observed from everybody during the entire visit. I decided to buy the truck. In the process, I met with Steve the Financial Officer. He was just as awesome as Christian. He worked with me, to ensure Mile High would receive a fair deal for their investment, but also to accommodate my budget and limitations. Mile High is veteran-owned by a retired Marine, and they work hard to serve the military community. I am retired Air Force and they treated me fairly and with respect to my service and my desires for a vehicle. I'm sure they treat all their customers in the same way but it was apparent that they value and appreciate the military community. Bottom Line: I love the truck I bought and I could not have had a better experience with Christian and Steve. I give my highest recommendation to the Mile High Car Company and all the folks that work there. Used car buying shouldn't be a hassle full of cat and mouse games - at Mile High Car Company I didn't have to do any of that. Many thanks to Christian, Steve, and the owner for a wonderful experience.
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July 2023 by Chico Gonzalez
I found myself in a situation where I needed to trade in my car and find something reliable. Luckily I met Christian and the people over at the Mile Hight car company because they made a stressful situation much better. Christian answered all of my questions and walked me through the approval process. After a short while I was driving away in the vehicle I purchased. If you need a car, contact Christian, you will be happy you did!
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June 2023 by Kristina Wells
I had the pleasure of working with Radu at Mile High Car Company when purchasing a vehicle. Radu was very inviting and personable making for a very nice buying experience. The dealership was well organized and the overall process was simple and convenient. Despite being a "sold as is" transaction, the dealership has also replaced all 4 tires on the vehicle at no additional charge. Very honorable and I would most definitely recommend this dealership as well as use them in the future!!!
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June 2023 by Dena Smith
Went in on a Friday night determined to get a car for my son. This place was laid back, no pressure, great vibes and they worked with me on getting my payments where I need them to be. Service Dept. already has the ball rolling on getting my windshield replaced and a couple of more minor repairs. Great place to buy a car! Will definitely recommend to friends and family! Thank you Mile High Team! You rock!
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May 2023 by Jean Foran
Not a good experience. After purchasing the vehicle my mechanic found some pretty obvious deceptive practices. I contacted the manager and his exact words were "that wasn't disclosed to you? " He asked what they needed to do. I gave him my honest requests and he said he would get back with me. I have never heard back from them. I have found that being veteran owned doesn't necessarily mean they are honest and have integrity,
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May 2023 by Shae Kipp
Excellent sales experience. The sales rep, manager, and the repair or service manager were all excellent to work with and listen to my concerns about my potential vehicle. The purchase process was simple and fast, and they were very patient with us as we were waiting on our bosses in a meeting. If we find what we want there, we will be going back for our next vehicle. They not only kept my monthly payments under my budget, they even found a way to make sure I got a warranty with my new Land Rover.
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April 2023 by Susan Nolan
Wow what a nice sales guy who greeted us in the lot. His name was Rauhl. He introduced himself and offered his help to us. I knew I could trust him right off the bat.We had been looking for “my car” for 3 months and there it was. We test drove it and proceeded to buy it. By the time I got home about 50miles away, the engine over heated. We called and they told us to tow it back to the repair shop behind the dealership. Come to find out after a week of testing, it needed a new engine. Wow! I am shocked that they repaired my car with a new engine and did not ask for a dime from us!!!Mike High Car Company is a great place to buy a used car. They are trustworthy humans that care what they sell to you!
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April 2023 by Lauren Roth
We had a great buying experience here. Everyone there is very helpful and upfront about the vehicle we were looking at. We are so happy with our vehicle and the service we received. After looking for over a month for a car, I am so happy we cam to Mile Hi. I would highly recommend them!
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April 2023 by Anthony Zaach
Came in looking for a quick cheap car and was greeted by someone named christian and he was tremendous. helped me find a nice honda civic and the process was easy and fast! great place to come look for a car.
