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April 2023 by Connie Wilson
Wow so very impressed with this company! I purchased one of their products and it is one of the best products I've ever purchased! Incredible customer service and tech support like no other company out there! If you need any products in the spy/camera area, definitely go with this company! Their products are top of the line and no one does customer service and tech support like this incredible company! Thank you Palmvid for existing! So very impressed and glad I found you!
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October 2021 by Robbie Griffin
Palmvid has the greatest customer service I have ever seen. I do believe they care about meeting my needs in a professional manner to ensure that I am satisfied as a customer. It is a superb company that I have continued to do business with over the years. I highly recommend them to anyone who has a "security" need.
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September 2021 by Bruce F. K
Sports car driving blogs feed on action videos. I wanted unique camera positions to document my driving. GoPros are too large to fit beneath the dash of my small 1960s designed GT race car, so I went to PalmVID and purchased the smallest and least expensive camera they offer. When it arrived I set the $19 camera up but couldn’t get it to work. I contacted PalmVID and was patiently instructed on ways to test it, including detailed instructions on how to format the memory card. When that didn’t work, I was given a RMA number to send it back. It was discovered the SanDisk Ultra memory card I had purchased on Amazon wasn’t compatible. They returned the camera along with a new, working memory card. The amount of time and money PalmVID spent on what has to be considered a throw away item far exceeds anything I’ve ever experienced in my 3/4 century on Earth. PalmVID is a top shelf company and where I will go and suggest for specialized video equipment from this day forward.
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July 2021 by A. Lynne P
I've rarely experienced better customer service. Have just ordered a DVR, with Scott's guidance, and certainly appreciate his advice. They reached out to me prior to shipping the order, to make sure it would work with my system. If they hadn't, it would not have worked. They know their stuff.
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June 2021 by Dan G
I was very impressed with the customer service!! I spoke with Scott and he was very patient and very helpful to walk me thru my issues. He took his time and explained every detail while I was on the phone with him and then waited on the phone with me as I followed his instructions. I would highly recommend PalmVid to anyone. So refreshing to be able to speak with a human these days!!
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May 2021 by Robbie G
Totally happy with services I have received from Palmvid over the years. I highly recommend them to those seeking the best security for their properties.
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March 2021 by Eric Trainer
Scott from Palmvid was absolutely amazing! Great customer service and fixed my issue in a matter of minutes. I highly recommend there products, going on 5 years with same camera still high tech as ever. Thank you Scott
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March 2021 by A'licia Kerr
Owner is very nice and helpful! I would recommend to everyone!!! TyYour friendly customer,A’Kerr LMT
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February 2021 by Jennifer Leckman
Outstanding customer service! Shopping on line was a breeze and the email follow up was very helpful. I was in need of products prior to covid. Now I am using Palmvid products to keep my mom in view and safe when i can not be present. I highly recommend this company.
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June 2020 by Scott Blaha
Nothing put a first class company. They answered all my questions over email even on a Sunday and worked with me on the shipping cost because of COVID-19. These guys are great to work with and I'll be doing business with them again in the future!
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March 2020 by Kitt Powell
Great customer service, fast response time
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November 2019 by Nathaniel Gustke
An absolute 5-star company with great products and stellar customer services. I worked one-on-one with Scott in technical support and we came to an efficient, conclusive solution for my issue. I'll be returning for my future camera needs.
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August 2019 by Shelemyahu Yehochanan
Even though they keep the front door locked during business hours, they do respond quickly when you ring the doorbell. They obviously have a storefront unlike other security equipment companies ... and they have a wide range of equipment in stock for any commercial and private applications. They have a very knowledgeable and friendly staff and I would highly recommend them.
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April 2019 by Janet Ayres
Awesome service! From the time I called earlier in the day until the scheduled time they called me back. Thank you to Giovanni for being so nice to me and special thanks to Scott (who's also especially nice) for getting us up and running on our camera system. 5 stars for outstanding service!!
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April 2019 by Kyle LaDuke
I was very pleased with all aspects of this company. Jason takes great pride in his company and truly cares about customer satisfaction. I would recommend the products they supply.