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November 2023 by Peggie Jones
I could not be happier with the carpet and pad install completed by the crew from CG's Flooring and Design. Jose and crew did an excellent job patching carpet/installing same plus the pad after a mini flood ruined a portion of pad/carpet in three rooms in my basement. After patching and installing, they went the extra mile and vacuumed. The carpet in every room looks absolutely brand new. I am impressed and will call Michael C. at CG's with future flooring needs in my home. Thank you once again for a great experience - start to finish.
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August 2023 by Brian Laird
CG's provided the lowest bid to perform a carpet re-install and re-stretch for my basement. Mike Cunningham and the crew he sent out did a great job, were efficient, friendly, and helpful. Would certainly recommend CG's to anyone looking for flooring work.
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August 2023 by Peter Salat
Anthony Rizzo was great to work with from day 1! He responded right away and helped suggest floors that would best match the house. Him and the crew were very flexible and timely in getting them in! Overall a great experience and we love our new floors!
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April 2023 by Don Schley
Formerly Big Bob's. These people have been getting all the flooring jobs for my business for 14 years and will continue to do so. Great service and communication. Great products.
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September 2022 by Joel Santillan
I would just like to say I’m glad I chose CG’S flooring & design. To start off they have a very good selection to chose from for carpet and flooring. At my home I had them install new carpet and they did an awesome job Ask for mike he was very responsive for when I had any questions came out the house took measurements and gave me a quote the next day. They installed the carpet in a day and was very clean work very happy with the way it turned out thank you
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May 2022 by Donald Johnson
Great carpet experience! Wanted a usual wall-to-wall carpet but with the look of an area rug. With the help of a very helpful staff, found a couple of options and quickly received large samples. After selection, and within a couple of weeks, had the carpet bound, delivered, placed and the old carpet removed. Tried big box stores and other carpet stores but either couldn't get the carpet/area rug look or had to pick up the rug myself, get it into the home and dispose of the old rug myself. Great price and great option for seniors or those without pickup trucks.
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April 2022 by Olga Marinitch
Great company! I had a very good experience and absolutely will use them again in my future projects. I would recommend to everyone.Two years later I have used this company again for the carpet installation for the whole house. It was a pleasure working with Mike, he is very professional, great communication throughout the process and had this job done for us on time. Thank you for providing a great service!
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April 2022 by Mark F.
CG'S Flooring & Design was one of the only flooring places that came in and did a thorough assessment and provided a very reasonable quote. We asked for a mid-grade carpet with a pet proof padding. The flooring team, which consisted of two guys, came in and knocked out the whole first floor in two days. But there is a problem with a seam in our Livingroom, (see attached pictures). We pointed the seam problem out the very first day and they had the installer re-do the seam. The installer was /is very talented, and the seam did seem less noticeable, but I think there is only so much he could do. There seems to be a slight difference between the two carpets seamed together, a slight color or texture difference, maybe a variation in the grade of carpet - but the seem is still quite noticeable and there actually seems to be either a slight separation or hole forming between the two carpets. I have tried reaching out to CG'S Flooring & Design, even texted pictures of the carpet, but no one ever got back to me. We like the carpet and the installers did a very competent job, but this seam is just so noticeable and really detracts from an otherwise excellent floor - making it the primary reason why I only gave them three stars...
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July 2021 by A Ames
We just had our whole house done with a beautiful vinyl laminate and just love the various colors of grays/whites. We worked with Laura and she was quick in coming to measure, order it and schedule the install. Alex and his crew did a great job in the installation and we know they worked late into the night to get it done!
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May 2021 by Kelly Smith
Bob Turner was wonderful to work with and his Team (Alex and team) did a great job w/installation. The carpet looks great and helps tremendously with the sound in our office space. Very efficient and customer focused!!
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February 2021 by Jo Baro
I wanted to thank you for going out of your way to find the vinyl floor I was searching for. It was exactly what I wanted. The cost was reasonable. Thank you!
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July 2020 by Andrew Smith
We have been dealing with companies and contractors for the last 3 months and I have to say getting our vinyl, carpet, and blinds through Payless is the only stress free situation we've had. Our vinyl is amazing, our carpet heavenly, and our new blinds are unparalleled. If you want consistent reliable high quality service and products, Payless Design Center is the way to go.
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July 2020 by Lauren Spencer
Laura was great to work with. Her team did a great job installing carpet in the upstairs of my home and even added transition strips to enhance the look in my home. Would definitely recommend them!
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June 2020 by SUZANNE REYNOLDS
Laura spent time at my home going over various lines in both my upgrade in basement flooring and carpet replacement. I'm very pleased with both flooring in my basement and carpet. I will be using her again for refinishing my hardwood floors.
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June 2020 by Mark Marrs
Laura and her team were great to work with. I had to get carpeting and hardwood done on a home in a short amount of time as we were only in town for a week to get a home ready to sell. I would only use Payless for any work I need done in the future.
