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January 2024 by Caleb G.
They gave my dog a prison haircut and we had to take him to another groomer to fix it afterwards. He was visibly scared of the groomers when we picked him up afterwards. After all that, they over charged us and billed us $40 dollars over the quoted price for random treatments that were not agreed upon. Might as well go to Petsmart. At least they're cheap.
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December 2023 by Caroline Little
The Pet Pawlor did a great job grooming Pancakes for us. They were flexible and accommodating. This was our first time having her groomed, and we are looking forward to having her groomed here regularly!
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November 2023 by Shannon O'Connell
I take my dog here for a hair cut, bath and de-shedding, with nail trim. Sometimes they do a deep clean on her paws. I have always been satisfied with the results and I know my dog is hard to work on because she's very hyperactive. One time I forgot the correct appointment time and was two hours late, and they saw her anyway which was really nice of them.
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November 2023 by Malisa Smith
They do such a great job. I have a 135lb St. Bernard that is an absolute handful. They not only work with him and get him done, they're working with me with "mini visits" so he gets more used to coming.
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November 2023 by Bethany Ryland
My boy looks so handsome, and the staff is so friendly!!*Edit*Two years and we’re still going back! We absolutely adore Alexis! She takes such good care of my dog, and always makes him look his best ? we’ve moved out of Colorado Springs, but the drive is worth it to make sure my boy is safe and happy! Thank you guys for being so great, and a special shout to Alexis!
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October 2023 by Guy Gardner
Took our two dogs in at 9:45 as I was asked to have them there by 10. Told it would take 2 to 3 hours. I explained that I lived 45 minutes away, so I would stay on the SW side of Springs to run a few errands and wait. I sat in my truck for > 2 hours waiting from 12:30 to 2:45 to pick them up and paid $185 for two small, short-haired dogs. Decent job on the grooming but it took 5 hours and took out the day!
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October 2023 by nicolem1225
We bring our two dogs here. One is deaf and can be anxious in new places with new people. The groomer keeps our two dogs together, so my deaf girl feels more comfortable, I appreciate that. They always come home smelling and looking great.Took off a star because they charge you almost 5 dollars to use your credit card. I'm pretty sure credit card companies do not allow businesses to charge for using a card.
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September 2023 by Ruby Mungaray
I took my piper for her very first time to the pet Pawlor and I promise you guys she loved it so so much when I went to pick her up I seen that she was all fluffy smelling good and I had told them she was alright with other dogs and when they went to get her she didn’t care about the other dogs she just went straight to the gate and waited for me to grab her. I will definitely come more often they left her all pretty ❤️
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September 2023 by Elizabeth
Lucy was coming to Pet Pawlor since she was 6 months old. We always had the best experience! People who work there are the kindest, nicest people with a lot of knowledge. Lucy always came home very clean, beautiful, and smelling like a cupcake after her appointments. Thank you very much for everything!
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August 2023 by Tom Cato
Penny had a very good haircut and we also did the special of the day which included teeth and a facial with blue stuff. They also put something on her paws because she had Frito paws but it still seemed like she has Frito paws. Not sure what it was but my dog came back happy.
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July 2023 by Mary Stevens
These guys are amazing! Friendly and they do fantastic work. My puppy was happy and looked so good. Thank you Alexis for doing such a magnificent job!
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July 2023 by Emily DiSalle
Brought my pup in for his second ever haircut. Thought I would try this place. Never again. Awful haircut where I can see the razor lines. He came home with irritated red paws and now a uti from what I can assume is dirty equipment?
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July 2023 by Angel Rivera
This place is always great with my pup. From the moment you come in the door, to when you return and pick your furry family member up, the staff has a smile and are there to make you feel welcomed. There are a bunch of other dogs there who are as friendly as the staff members. If you are thinking about having your furry family member groomed here, don't hesitate because this place has been worth it every single time.
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June 2023 by Nikki Pruitt
Paid 150$ for my dog to be traumatized. Was a disaster dropping him off and picking him up. Went for de-shedding and brought him home to brush him for 30 minutes. Not too sure what I paid them to do… shave his legs? What a mess.
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May 2023 by Tiyona Millender
I’ve been taking my dog here for about two years but today was my last day.I always book the earliest appointment but for some reason my doggie is always last finish. The pricing is inconsistent & clearly you get charged more if you don’t bring your dog every 4 weeks. New rules everytime I come. NEVER AGAIN AMBER
