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February 2024 by ADAM LANE
Terrible Service and did not deliver on promised date. I ordered a couple days before Valentines Day and was promised delivery on that date. The delivery did not happen and they attempted to refuse a refund because they attempted to deliver after the business was closed. I called that day to confirm it would be delivered and they said they dont know and have no way of knowing. Terrible service and company. Made excuses when I called. Use another company and this is not the first time I had a bad experience with them.
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February 2024 by Tyler Swanke
Paid $130 for flowers to be delivered to my wife at work for Valentine’s Day and they never showed up.I called around 12pm to see what the status was and a woman picks up frustrated like I annoyed her saying “I don’t know, we have many deliveries going today it’s probably getting delivered now”Well here we are now it’s 6pm and my wife never received anything and I never been notified of anything of what happened with the flowers.Thanks Platte Floral!
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January 2024 by Erin Dixon
THIS is why you shop local!!!I had to say goodbye to my little beagle after 15 years and my friend in New Jersey sent me flowers from Platte Floral. She had accidentally picked a bouquet with lilies. When I came home to the flowers on my doorstep, I thought I would have to give them to someone else since I have 3 house cats and every part of a lily is highly toxic to cats. I called Platte Floral and they were able to exchange the beautiful bouquet for one that was equally gorgeous but safe for me to bring inside in case the felines get to chewing on them.I was so grateful to have a local place to go and to be able to exchange the lovely flowers. From the phone call to my arrival, they were kind and professional. Thank you so very much, Platte Floral. The bright, beautiful flowers are bringing some sunshine into these difficult sad days for me.
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January 2024 by Linda S
Such a beautiful place, great for organic decor. They have dishes, interesting vases, wall art, and all kinds of gifts. Unusual Christmas ornaments and decorations at the right time of year. I even found African violets, which have been very hard to find.
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January 2024 by J Oli
Just ordered a beautiful arrangement and had it delivered same day. They were extremely helpful and knowledgeable about certain flowers in season, and offered great price points. They were very friendly and I will definitely be using them again in the future. Highly recommended.
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January 2024 by Diana Beatty
Great after holiday sale on nice Christmas decorations, wonderful staff.
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December 2023 by Kyler Gleason
Absolutely beautiful place with an amazing and kind staff :)
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December 2023 by Matty Craighead
Absolutely beautiful location! Will most definitely be back.
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October 2023 by Teva Stone
Ordered and paid for flowers online to be delivered the next day. I get a call from the florist stating that I need to pay more money to have it delivered because the website is wrong. Oh and by the way they don't have the flowers I ordered. I understand the frustration as a business when things like this happen, however - it isn't the consumers fault. I tried discussing this with the lady I was speaking with, who continued to tell me I needed to pay more money to have my flowers delivered. I then asked to speak to the manager, was put on hold and then was told she would call me back. I am still waiting for a call and the shop is now closed...for the flowers I already paid for and needed delivered tomorrow. Very disappointing and terrible customer service.
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October 2023 by Samantha Rae
Beware!I stopped by here today, as a plant lover. Shopping in the green house, was strange there was no one in site. No customers no employees checked in nothing. Cameras everywhere.Open til 530- approximately 430 I went to exit and purchase a plant and the door was LOCKED. I was inside!No other exit points except a locked garage door and the locked walk through door. Multiple calls to their business because I WAS STUCK IN THEIR GREENHOUSE.Finally someone answers the phone and comes and unlocks the door lets me out and says she can’t believe “she” as in another employee didn’t check for anyone before locking it.I have never ever been so terrified or in full blown panic as I was being literally LOCKED in this business’ GREENHOUSE.Not sure where in the world it is legally or “acceptable” to accidentally or intentionally LOCK a human being inside of a garage type greenhouse. What?!?!
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September 2023 by Cristal Angel
Amazing. I called this amazing team of ladies who saved a desperate momma looking for a last minute corsage and they saved me. They were so helpful and the shop has so many options. Thank you Emily
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September 2023 by Sydney Pinello
Gorgeous arrangements! I always order from here for special occasions. My husband orders from here for deliveries to my work and I always receive compliments from my coworkers on the size of the blooms. Love shopping local and the customer service is top notch.
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August 2023 by Melissa Izzi
The flowers I ordered for my sister looked nothing like the picture on their website. I called, emailed pictures and their resolution was to have my sister bring back the flowers to their shop for them to re-do them. Why would my sister go out of her way to bring the flowers back to your floral shop that YOU didn't do correctly?!Save your money and find a different florist!Melissa I.
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June 2023 by Kathy Creech
It had been years since I visited the shop. My daughter and I loved it. Ideal gifts for your lady friends. Amazing selection of outdoor flower baskets and houseplants in the greenhouse in the back. We will definitely be going back.
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June 2023 by Anna Kenney
We worked with Emily at Platte floral for our wedding flowers and she was great! She worked within our smaller budget and still gave us beautiful flowers!!