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February 2024 by Gary Albertson
You guys are truly outstanding in all areas, care, concern, competence, flexibility, customer service, ..., you name it. Everyone I have interacted with there seems more like friends and family than business.
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February 2024 by pm m
Our visit was great, as always. Everyone was wonderful.
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February 2024 by Alex Sanders
Always a pleasant experience at Ponderosa Vet! My pup was well taken care of and though she was only scheduled for one vaccine, they noticed she’d be due for the rest in a month or so and got us in for an exam and the other shots at the same time!
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January 2024 by Albert Khoury
First time and it was an amazing experience
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January 2024 by Nancy Koenig
We have been very pleased with the care our two cats have received. The vets are skilled/knowledgeable, kind, and caring, truly valuing each pet and pet parent. The techs have been gentle and loving with our cats at every appointment and the front desk staff are awesome, warm, welcoming, and very organized.A wonderful team!
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November 2023 by Stephanie Genin
Dr Coufal was very thorough, honest and communicated well with what we were dealing with! Surgery went smoothly for our lab and they took great care of her! Front desk staff was super friendly and seemed happy to help anytime!!Thank you Ponderosa Staff and Dr Coufal!
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October 2023 by Bill Carruthers
From their website, I submitted the request for an appointment as a new patient (chosen from a drop down list). My dog has allergies, nothing pressing but his eyes are yucky and bothering him and I wanted to get him in relatively expediently so I could get allergy medication. Upon submission, I received an immediate email indicating I would receive a response within 24-48 hours. After no other call or response for 3 days, I called the vet clinic directly and was told by the receptionist "Gracie" that they "don't even see the new patient requests, they get filtered out, because they aren't accepting new patients at this time". Wow. Thats HORRIBLE policy. Requests just get dismissed into the ether?! Glad I waited three entire days to find that out so I can now research more veterinarians and start over. No matter how many good reviews this clinic has, the fact that they don't let people know UP FRONT that they are not accepting patients, and instead just IGNORE appt inquiries is really shameful and mind-blowing.
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October 2023 by Tiffany Lee
So happy this is our vet home. I have a high energy doggie and Ponderosa has a very clean and calm atmosphere. I'm so happy we finally got in! Worth the wait 100%!!
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September 2023 by Robyn Barrett
My dog has had every kind of issue. Ponderosa helped us with them all! Everything from helping her find a solution for her food & seasonal allergies, to fixing up hernias. The entire staff at Ponderosa are as friendly as my pooch!
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September 2023 by Desire'e G. Baptist
I have taken both of my cats here over the years and they have always done a great job. Most recently my cat needed some of his teeth extracted and they did a fantastic job with a responsible price. I would suggest this veterinary clinic to anyone.
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September 2023 by Craig Giesbrecht
Doctor Coufel and the rest of the docs at ponderosa are beyond incredible. Dr Coufel has seen us through multiple animals and has been everything you hope a vet will be. He’s compassionate, professional, and extremely knowledgeable. Truly can’t recommend ponderosa highly enough. Five stars really doesn’t emphasize our experiences enough.
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July 2023 by metalbroncs96
Vets and staff alike are always so kind and helpful. Thanks for being our family’s place to go to get our lovable four legged family taken care of!
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July 2023 by Wendi Watson
This is the best experience I've ever had with a Veterinary Clinic.Thank you Antonette for getting Niki in so quickly.The compassion and care shown to my Niki was top notch! I recieved 2 phone calls from Dr. Wilson checking on her and with results of her tests. So impressive. I will definitely keep them as my clinic for her future care. Thank you all!!
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June 2023 by Stephen Holmes
They are so quick to assess and treat whatever is going on. They are very experienced and clear. And the best part-They always take time to make friends with my dog first before any examination.
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June 2023 by Racheal Boynton
Everyone is always so kind! We had no wait for our appt, and were in and out in 15 minutes. The Dr was patient, quiet, and gentle with my anxious pup. Thankful for great care for my furry babies!
