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March 2024 by Kayla Wigley
The pretzels are always good. We got some today and it was so good! the guy working was very sweet and professional.
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February 2024 by Sarah Kuhns
Pretzel lady understood the assignment.My family and I love coming here, especially when the pretzel lady is there. I'm not sure her name but she's always baking the pretzels fresh. She's the best. These pretzels are delicious. I'm surprised there are not more reviews. Yum!!
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July 2023 by D Snyder
Clean, fast, and friendly service. The guy there made the best tasting pretzels and smoothies. I would most definitately come back again
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May 2023 by B P
I waited 10 minutes for a single pretzel and it came out burnt dry and maybe 2 pieces of salt on it..very disappointed..waste if money
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January 2023 by Krys Came
I work inside the mall so I’ve tried to come five different times in one day and the guy there refuses to acknowledge me at all. It’s ridiculous that there’s absolutely no service whatsoever. I just wanted a pretzel because it was the quickest thing but apparently I can’t even get that.
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November 2022 by Brenda P.
gross pretzels, gross lemonades. i got two pretzels and two small beverages for $20, in my opinion that's not worth it at all.
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August 2022 by J Diaz
Terrible customer service. Hours say they open at 10am. Came around 11:25. When asked when they opened, was responded to with an attitude like it was an inconvenience. Maybe update the hours shown online or have a clearly marked sign at your location. This is after many attempts on previous occasions to get some pretzels and the location was closed when the hours show they’re open.
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May 2022 by Anon ymous
Terrible customer service. Hours say they open at 10am. Came around 11:25. When asked when they opened, was responded to with an attitude like it was an inconvenience. Maybe update the hours shown online or have a clearly marked sign at your location. This is after many attempts on previous occasions to get some pretzels and the location was closed when the hours show they’re open.
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January 2022 by Felippe Poniatiwsji
The best pretzel I've ever had! The customer service was perfect! I'm glad they survived lockdowns!
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December 2021 by Jonathan Ile
Came in the mall mainly for a flavored pretzel. The lady seems to not have time to answer my question when I asked for what flavors they had. She pointed to the wall that had three flavors. I pointed to a pretze that was already made and said I guess I’ll talk the garlic or that one still pointing at the pretzel. Waited 5 minutes to get a fresh pretzel that was super bland that was apperently the garlic flavored one when the one I wanted apprerntly was ranch but she never told me that was a flavor option. Very annoyed that with proper communication things would have been fine but this lady didn’t seem to want to answer questions.
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December 2021 by Jordane Clem
This place is amazing they always serve fresh bites and ive been going there since i was small
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October 2021 by YungCain N.
The pretzels have almost no flavor, especially the mozzarella filled pretzels. 11/10 don't recommend. Waste of money and bad pretzels. Only good thing here was the strawberry lemonade
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July 2021 by Lynn Geiser
First off I couldn't believe the price for pretzels $9 for 8 pretzel tiny dogs $11.95 for a cup of pretzel nuggets with a flavor and a drink $5 for a salt pretzel I ended up getting a combo of a pretzel what the flavor supposed to be everything honey mustard which they charge you and a small soda $7.50 I went back to the counter because it was supposed to be the everything flavor and there was nothing on the pretzel the girl behind the counter told me ya are shakers a very small holes and that's what we have to use okay so that was a waste of $0.90
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June 2021 by Jasper Risenhoover
I came to the mall actually to get a smoothie (which I did) but then I noticed this pretzel place and had to stop in. Plus the smell from far away was just so good I couldn’t resist. I got a pretzel with Parmesan topping and the cheese sauce. It was definitely one of the best pretzels I ever had. I would definitely come back here again and try out some of the other pretzels. They also have pretzel bites and pigs in a blanket made with pretzel buns which would be really good. Yes I am making this review longer than it needs to be and adding dorky selfies so that I can get more points for being a Google Maps local guide. ??♂️ Just your friendly neighborhood Gen Z dude making the world a better place. ??
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June 2021 by Joe Brannan
Love this place and the pretzels. I miss it since it has been temporarily closed. Come back to us Pretzelmaker, I'm having withdrawals and major cravings.