-
January 2024 by hk ferrier
The code machine is too close to the gate on entry requiring maneuvering to prevent damage to your vehicle
-
December 2023 by Max Bear
I rented a storage room it was too small they had an empty of the next size up and give to him for the same price they're great
-
December 2023 by OblivionStoned
Price was little higher than I wanted but the convenience, ease, and friendliness was good!
-
October 2023 by Michelle McMinn
The manager, Tanner, is FABULOUS. Very kind, professional, helpful and knowledgeable. WARNING: THIS particular property, on Tomah near Academy and Union is great. Another location down the street is awful. Not all Public Storage properties are the same.
-
September 2023 by Ralph Marino
Same as the other 2 star or less reviews - raised my rate after a few months, and then again a few months after. Declined request to pay what I initially paid for a 10x15.The best part is Public Storage has new rates on 10x15 units that are CHEAPER than my initial rate. So I’m paying almost double - when I called (corporate - because the local shop can’t do anything about rates just put requests in) they informed me that I would have to vacate this unit and get a cheaper one. So inconveniencing your current customers for no reason, ones that paid for years. The silliest system, and only incentivizing new customers to come in and then deal with the same stuff. Very annoying. While this is not the local Public Storage’s fault - I highly DO NOT recommend using this company - they will rip you off in the long run, unless you’re on top of recent rates and don’t mind jumping around unit to unit and location to location.
-
May 2023 by christa smith
Tanner is awesome. My gate code expired in 48hrs with me being locked inside the gate, thankfully another patron entered their code and I was able to exit. All in all I would recommend.
-
April 2023 by Denise Duffert
Raised my rates almost 70 a month. No notice. I've NEVER been even late on a payment. I applied to have the rate not raised and was declined. Almost 200 a month for a 10x10 unit is unheard of. The guy at the office was helpful and this isn't his fault. But whoever does the rates ......if I can't say something nice I won't say anything at all.
-
April 2023 by Greg Winston
Cory was superb and great to work with. I stopped at this location and then didn't need to check any others on my list. Could not have made things any easier.
-
January 2023 by Michael Morley
Helped some family pick up a storage locker they won. From there it was nothing but drama . Buyers beware of what you get yourselves into
-
October 2022 by Jim
We first went to Julie's location to find they did not have any drive up 5*10's. Julie called Jonathan at a nearby location and let us know he had one. Throughout this process Julie was extremely kind and knew how to make things run smoothly. We even got a discount that she made sure we understood. She and Jonathan are amazing at what they do. Cheers
-
October 2022 by David Pritchett
Diana is super nice and friendly. The facility was always clean. Great customer service experience. If I ever need to store anything, I'll definitely come back to her facility.
-
October 2022 by Kelli Hudson
I called the customer service line because I keep getting an error trying to make a reservation online the agent had an poor attitude like it was an inconvenience to assist. I worked for public storage for 4 year and I am taken back at this past fee poor experience I have had with the these last 2 to 3 year. I recommend using someone if you want to be treated better.
-
October 2022 by Ruth Alvarenga
Tiffany was so sweet & amazing. Thank you for making everything so simple.
-
July 2022 by Barbara Amos
Julie was so helpful & very understanding. I would highly recommend this location, base on Julie help.
-
June 2022 by marisa schlaufman
The manager running this property is so nice and accommodating, I would recommend this location to anyone!
