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September 2023 by Mike Fenton
The customer service at this bank is wonderful.
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September 2023 by Mr Joe Smith
*****NOT OPEN ON SATURDAY AS WEBSITE SAYS IT IS*****
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March 2023 by Luke Guerrero
The best bank on this side of the Mississippi! And I ain’t kiddin’ either!
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March 2023 by Jeff Davis
They are not honest with you're money
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March 2022 by Jerod Conrad
This is without a doubt the best bank in town. No ridiculous fees like many other big banks.
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February 2022 by Cj M.
I went with my sister to help her open up two new accounts recently. Haley said the trainee could work with customers, even though it would have been better for an experienced person to set up accounts with a large deposit. Trainee did not set up the savings account with a deposit, only the checking account. Trainee said the money could be transferred at home from checking to savings. We then went home to transfer funds online to add money to the savings account. On the next day the balance went to zero. It was scary to have the savings balance at zero. It was a very large deposit that disappeared. I called the bank and they said the money was lost but they would work it out. It was a very frustrating experience to lose that large deposit, even for a day. Waiting from 1 a.m. in the morning until late in the afternoon was unbearable. uncertain if the money had been stolen by a bank employee or hacked by a cyber criminal.
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July 2021 by Tangie McGaha
I've been with Pueblo Bank and trust almost 25 years now and they were on academy I don't live in Colorado springs love to go back I never close my account I live in Sierra Vista Arizona now been here for 13 years I never close my account I still have it I don't think I'll ever close it cuz I don't know when I'll ever get back to Colorado springs PB& Trust always been good to me all these years and I trust them helped me out a lot and when I call them on the phone they answer my questions with no problems and they always call me back.....Thank youTangerine.
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March 2021 by Carrie Moseley
Customer service is excellent. Friendly people. I love that its local people and local bank. I'm tired of big banking corporations. Your just a number, but not a PB&T.
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March 2021 by Sabrina Walker-Diaz
I was new to Colorado Springs. PB&T is a block from my home. I love that I took a chance with this bank. The service is so great!
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March 2021 by ChicaIRDA 2008
Love Pueblo Bank & Trust!! I live in Phoenix now but I'll never close my account in Pueblo, I've had it over 20 years
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March 2021 by Ronnie Alires
The last time I will cash my check in Colorado springs customer service the real rudeAnd have people that don't know what they're doing
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August 2020 by Cory A.
Banked at this location for over a year. Brought in a Cashiers check and Brian Hill would not cash it. Said they didn't have enough money on hand. No need to bank any where they don't have enough money to cash a check! Be aware this bank must be have financial issues?!. Take your money elsewhere that operates like a legit banking institution.
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March 2020 by Maygan Inacio
As a local Coloradan, PB&T has been able to exceed my expectations every time. There are many great things about banking with PB&T (especially their customer service), but one thing that sold me - the ability to send money anywhere by the click of a button. Who needs Venmo or Zelle when you can transfer funds ANYONE straight from your account. Thank you, Dallas, for taking good care of me. Anyone at PB&T will do the same for you! Keep it local, CO.