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April 2024 by Maggi Smith Hall
Spacious room. Beds were not comfortable. Sheets threadbare and sleep is important when traveling. Nice breakfast.
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April 2024 by Krystal Kandi
Great hotel! Clean and good price! Hot tub and pool were in excellent working order!
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April 2024 by Katie Griffin
The front desk lady, Nicole Castillo is beyond disrespectful and unprofessional. I have been having issues with my room keys since we’ve checked in and I had to go downstairs to let the front desk know that our keys aren’t working yet again. Nicole says oh well I only have you here for today. I was about to say, “No, we check out on Saturday.” And she interrupted me with the most snide attitude saying “ma’am, I’m saying the key was only good until today. I told her she needs to drop her attitude and not talk to me like that because all I’m trying to do is get some help. She claims I raised my voice, which I did not. I’m deaf in one ear, so sometimes I speak loudly but I was in no way shouting or being rude to this women. She decided to argue with me and tell me I need to drop my attitude.I have never experienced such an unprofessional encounter with hotel staff. It was a simple fix. I said I needed a key that worked and instead of say hey yeah no problem, I got an attitude from hell because I interrupted her personal conversation that she was having with her friend. I definitely understand that I probably sound like a Karen right now, but in all seriousness, I politely asked for a key that worked and got nothing but unprofessional behavior and a bad attitude.Rooms: Rooms are decently spacious and clean and safe.
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April 2024 by Joshua Ling
One of the night ladies was a sweetheart! The other one was lazy and rude! Breakfast was okay!
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March 2024 by Ramon Perez
People friendly excellent staff just awesome
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February 2024 by Ashley Wood
The reviews for this hotel are very deceiving. The evening staff was great, that is about the only good thing I have to say. The hotel itself, trash. I was in a non smoking room yet the entire floor reeked of cigarette smoke. The sofa was absolutely disgusting. The carpet, sticky. It was just myself and my 3 children and I did not feel safe at all. There were homeless folks in and out of the lobby and one on the 4th floor sitting in the elevator hall when we were leaving. I booked the room for 4 days but left after the first night. If it hadn’t been so late when we got there, I would have left as soon as I saw the room. We drove 12 hours (with a 3 year old) and we needed to sleep.. I would absolutely not recommend this location to anyone. I am thankful for the evening staff though. She understood my concerns and there was no push back when I told her I needed to change my stay from 4 nights to 1.Safety: Homeless folks in and out of the lobby and roaming the halls. Obvious hard drug abusers m. It almost felt like a trap house or something. Not family friendly whatsoever.
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January 2024 by Justa Consumer
The rooms are ok they were clean and no smell, the furniture a bit run down in need of replacement. It was quiet and I would have felt safe traveling by myself but they do post signs stating to make sure you lock your car. The breakfast was generous and the staff was very nice. I would stay again but it wouldn’t be my first choiceRooms: CleanSafety: Questionable
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January 2024 by Renee Muellner
Not a great location. IT was right off the Hwy ( good) & food places really close. Just a NOT so nice convience store next door. The hotel and room was good though.
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December 2023 by Seyi Alabi
This is a very honest review. And I must confess that my experience at this hotel was a very horrible one. Front desk attenders are unreasonably rude, rooms are dirty with old and rag looking soafers. I wish I could attach pictures because I did took some.One thing is that the hotel is in a good location, but I would never recommend.
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December 2023 by Michele Siesel
The room was perfectly clean and smelled great without being perfume-y. Service was excellent. Location was perfect for the COS airport. I don't fly much, but this will be my go to. Also, easy reservation process and reasonably priced.
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November 2023 by Todd Schaeffer
Great staff, decent amenities and good breakfast. Hot tub hit the spot aftet a 9 hour drive and Carls Jr. Is open all night right next door!
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November 2023 by 42arie
The price was great as was the breakfast. But I did have one concern when I almost stepped on a bloody razor blade stuck in the carpet. This is a biohazard and should definitely have been found during clean up. I'm just glad I didn't step on it! We told the staff who seemed concerned but offered no resolution.
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November 2023 by Essie Hengeveld
My stay at Quality Inn was just fine: room was nice, bed was comfy. The location is a little sketchy, but was really close to where I needed to be, and it was easy to find.The service is where this place shines. I had a problem more than a month after my stay, and the front desk helped me swiftly and professionally. I am exceedingly grateful.
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October 2023 by Sofia Krulevitch
Jennel was the front desk person that helped me over the phone and in person when my group first checked in. She was such an amazing help and such a sweet person. All of the assistance that we got at the front desk was amazing. Our club tennis team will definitely be back next time we go back to Colorado Springs for a tournament!
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October 2023 by Shannon McHolland
The front desk employees went above and beyond to make sure that my booking was complete and in order. We were coming from out of state, so I did not want to encounter any hiccups upon check-in. The rooms were clean and spacious! Breakfast was great! I would definitely recommend the Quality Inn South to anyone looking for a reasonably priced, clean hotel in Colorado Springs, Colorado!
