-
January 2024 by Danielle Stockwell
Great customer service
-
December 2023 by Bianca
Delivery was bad both times.
-
November 2023 by Vincent Yowell
Very nice customer service and getting brand new tires for my car is awesome
-
September 2023 by Latecea Galbearth
Bought an e-bike said to be ready in a week almost 3 weeks later still have no bike and they are still taking payments from meAdding to this don't ever buy from this place they will scam you out of your money and then will still try to charge you this place is nothing but a scam
-
June 2023 by Kendre Thunstrom
We have shopped with rent a center for 5 years now. For the most part we are very satisfied.
-
March 2023 by Knucklez
RAC always take good care of me when we come to the store looking for a new purchase!
-
November 2022 by Alexus Miller
Everyone is super nice best rent a center ive ever done business with
-
April 2022 by Walter Foster
If I could leave a zero star I wouldVery unprofessional service, store employees cuss at you and treat you like dirt .Show up at our house acting rude and cussing , leaving trash all over our yard and giving attitude to us , and left our living room a messWhen brought up to manager he acted like it was no big deal and said is that all?? What kind of customer service allows there employees to act like this , or even does nothing about it .Wow I will not Recommend them and will be contacting corporate office .
-
April 2022 by Kodi Ward
Do yourself a favor and use conns or if you have to bring yourself to Aaron’s. Rent a center is Very unprofessional you will be harassed about payments before it’s even due, House calls and visits. There’s no wiggle room. Conns or Aaron’s gives you a grace period before calling. Not to mention the quality of rent a centers product even when new.
-
October 2021 by Donna Guzzo
Disappointed with the way I was treated recently. After I called to question the issue that caused Rent a center to send someone to my front door like a thug to "collect my rent" I was treated as if I was looking for something for free or if I was ignorant. Unfortunately this has been going on for quite a while now since June of 2019 I believe. I just think that all they want is your money and don't want to honor anything that was told to you during the initial purchase. I won't be returning to get anything else from them once my furniture is paid off
-
August 2021 by Ashley Berry
First off they were over an hour late to deliver my stuff. In store I ordered a semi firm (the step down from the firmest mattress) I was delivered a soft very over used floppy mattress that sinks in some places, pops up in others and is killing my back. I called this morning to request a mew mattress and spoke with Quincy . Explained what happened and about the mattress and my back. He argues that it’s a New mattress and asked if when I get a new mattress and my back is stil
-
August 2020 by Terrance Holloway
Horrible never go through this place. Way over priced and they will harass you and your friends and family even after you promise to pay by a certain date. Unprofessional employees, horrible attitudes and service.
-
August 2020 by Corinne Cordova
HORRIBLE Customer Service, manager is unprofessional and bad communication all around.
-
June 2020 by Teacher Daniella
WAS a great place. I have several accounts with these people and have for the last 18 months. Most of which are paid off. This last week I was SIX days behind on a payment and you would think the world ended. Keep in mind, they have taken money out of my account several times without my knowledge and cost me hundreds of dollars in overdraft for their mistake and nothing was done, nor was I given any credit for all the money they cost me for three $15 debits that were not even payments on my accounts!!! I had my own profession thrown in my face as one of their collection methods, and not to mention they gladly took my money for a new account (even when my other account was already 3 days behind) but then delivery day came (which I had to leave work early for) and then they decide to tell me they are NOT delivering what I ordered until my other account has a payment too. I understand the other account being SIX days late, but don't you think you could have told me that BEFORE taking my money and scheduling a delivery...Anyway, transferring back to Aarons, where I never had these issues and they always brought me new stuff. Not made me pay full price for used, broken or cracked furniture and play it off with a "discount" AFTER I complain. I firmly believe in taking care of someone that spends a lot of money at your business and sends you a bunch of referrals, because when you don't, it only costs the business. Obviously the cost of kindness, respect and a little consideration is not worth the thousands of dollars one person can bring to a business to them. Ego and "being right" is more important than taking care of one of the best and most loyal customers. Absolute SH** customer service.
-
February 2020 by Nakia Jones
A place to rent your everyday needs in furniture and appliances. This store has very caring staff that will work with your budget to get you want you need.
