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January 2024 by Dwayne Lujan
Rocky Mountain body and paint did a beyond excellent job on my truck. I had hail damage on most of the panels. Roof and hood needed to be replaced. The truck came out like new with no issues. I would recommend Rocky Mountain body and paint to anyone who wants quality work done on their vehicle.
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December 2023 by Robert Wilson
Rocky Mountain Body & Paint did an outstanding job removing the hail damage from my Caddy. They also removed a dent in my passenger side door. My door looks great, so much so, that I can't remember where that dent was. I truly appreciate the staff and the service and would highly recommend them to anyone who needs their vehicle repaired or dents removed. Hopefully I won't get any more hail damagebut if I do, I know where to go.Thank you.
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November 2023 by Patrick Osborn
I took my car into the shop with the insurance estimate in September and Nate Brittain the manager said the estimate was about $2500 low. I contacted USAA and was told they just had so submit a supplement and they would review and adjust the claim. USAA even reached out to the shop to clarify that I own the car outright and they don't need approval from USAA they just need to submit a supplement and do the repairs I desire. Nate didn't get back to me and I reached out to him in early November, he said he would have to look into it and get back to me. On November 14th I contacted him again and he could not comprehend that USAA already paid me and all I wanted was my car fixed excluding the roof (which I event told USAA I wasn't fixing but wanted the correct payment amount) and them to file a supplement for the correct amount as USAA won't pay me again if I have another claim. I just wanted my car fixed and proper compensation. Nate tried to discourage me from using them as they are booking into February and I said thats fine I wan to make the appointment then he continued to say he I should find another shop as they can't help me. He waisted my time and cost me 2.5 months of not getting my car fixed and then treated me like I was trying to commit some kind of fraud. Nate doesn't seem to know how to fix a car that is owned outright that the insurance company paid directly to the owner. This was one of the worst customer service experiences I've ever had. I don't even care how good or bad their work is I would never use this shop.
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November 2023 by Patrick O.
I took my car into the shop with the insurance estimate in September and Nate Brittain the manager said the estimate was about $2500 low. I contacted USAA and was told they just had so submit a supplement and they would review and adjust the claim. USAA even reached out to the shop to clarify that I own the car outright and they don't need approval from USAA they just need to submit a supplement and do the repairs I desire. Nate didn't get back to me and I reached out to him in early November, he said he would have to look into it and get back to me. On November 14th I contacted him again and he could not comprehend that USAA already paid me and all I wanted was my car fixed excluding the roof (which I event told USAA I wasn't fixing but wanted the correct payment amount) and them to file a supplement for the correct amount as USAA won't pay me again if I have another claim. I just wanted my car fixed and proper compensation. Nate tried to discourage me from using them as they are booking into February and I said thats fine I wan to make the appointment then he continued to say he I should find another shop as they can't help me. He waisted my time and cost me 2.5 months of not getting my car fixed and then treated me like I was trying to commit some kind of fraud. Nate doesn't seem to know how to fix a car that is owned outright that the insurance company paid directly to the owner. This was one of the worst customer service experiences I've ever had. I don't even care how good or bad their work is I would never use this shop.
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October 2023 by Brianna Hesketh
Wow! These guy above and beyond every single time! Affordable, and honest. We have brought every single car we own to Rocky Mountain Body and Paint and they do a cut above job every. Single. Time. In 2018 we brought our Dodge Avenger and Subaru WRX after the big hail storm and they did seamless with PDR and Body work. They had us in and out in weeks and helped us with the insurance part making sure everything was good to go. In 2020 we brought in our Toyota Corolla and they helped us with some body work on the bumper. They fixed it like new. And in 2023 we brought in our Lexus and they helped us with side door body work and just did great. Over the years they have blessed our entire family not only with their work but with their family like customer service and they will bless yours too! I will always recommend people to Nate!Services: Body & Trim
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July 2023 by David Sanchez
Very dishonest people and low quality work. I wish I went to another body shop. I only liked the customer service from the lady in the front, she was very nice.
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July 2023 by David S.
Very dishonest people and low quality work. I wish I went to another body shop. I only liked the customer service from the lady in the front, she was very nice.
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April 2023 by DeAndre Gatson
I don't recommend. They tried to get me to VASTLY overpay for the parts after they didn't even place the order they were supposed to place in January. Apparently, the order "got lost" even though they took $100 of my money at the time. It wasn't until I called them in March that the order was placed when, conveniently, the cost of the parts according to them are nearly $200 more than the $180 or so we agreed on in Jan. Not only that, but they chose to not let me know of the price increase until AFTER the work was done on the vehicle and I have my card in my hand, ready to hand over to be charged for the service.I wasn't informed of the price increase of the parts a week ago when they called me to let me know the parts arrived and set the appointment, nor when I dropped my car off in the morning. I refused and they took $100 off what they tried to get me for, but I should have flat out refused to pay a dime more than what was agreed on my reciept in Jan. If the order wasnt placed when you took my money and the parts actually did increase in price in March when you did your job and ordered, that is the fault of the business, not the customer.Service: General repairs & maintenance
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March 2023 by DeAndre G.
I don't recommend using them. They tried to get me to overpay at the last minute AFTER repairs had been delayed for 3 months and didn't choose to tell me until right before I'm about to swipe my credit card. I took my 2013 VW Jetta in to get an estimate on getting a new shield after hitting a pothole and it was dragging against the ground in January; I had to duct tape it together. I went in, they looked at it, and quoted me approx. $180 for the part to be ordered and more for the service. I paid $100 in January and gave them my contact information, asking them to preferably email me since my phone is off and not physically on me during work hours. They told me they would email/call me when the part came in and set an appointment when it did. I had very many things to do in Jan and Feb so I was in and out of the state, so I wasn't too upset until the end of February, but I heard NOTHING from them. No email, no call, no text, no voicemail. The first week of March I call them and ask them if the parts had come in yet. They tell me something along the lines of "the order hadn't gone through with the supplier." So not only did they take my money in Jan and not follow through with their end of the agreement (ordering the parts) but they did not inform me of this negligence. I find it a little hard to believe that Volkswagen or wherever they got the part from just didn't want to take money from a client ordering parts for them in this capitalistic economy. Sounds to me like whoever was supposed to order the parts didn't do their job properly. I'm a grown man driving around town for nearly 2 months at this point with a duct taped care as if I'm a broke teenager. So they place the order again and assure me they will call me when the parts come in. Fine. Fast forward to last week, they call me and inform me that the parts have arrived and they have a opening on the 30th. I accept and call on the 29th to reconfirm the appoint for the next day. I show up on yesterday morning and drop my car off, waiting in the lobby for almost 20 minutes waiting for my coworker to come pick me up. At the end of the day at 4pm I'm dropped off at the location again to pick my car up. (I called at 2pm from my work phone to inquire if the job is done. They say yes and it will be ready at 4) Everything looks great and I pull out my card to pay. It's ONLY at this time that I'm told that the parts price had increased. Excuse me? You mean to tell me this now? 30 seconds before I'm about to hand you my credit card that the price have increased by over $150 the original price that we discussed in Jan and was reflected on that Jan receipt?? And I wasn't told about this when I was called to set the appointment after the parts arrived? I wasn't told about this when I dropped my car off yesterday morning and was in the lobby waiting for nearly 30 minutes with no other customers present? I wasn't told when I called at 2pm to ask if the work was done? Absolutely not. I'm told this AFTER the work has already been done to my car and as the card is in my hands ready to be swiped so that I'm in the mindset that I owe them my money for the service. I was very tired from work but I still brought up the fact that this wasn't the agreement. How this business is supposed to work is I, the customer, pay the business to place the order that day I received the estimate for the parts after I've reviewed the cost of the parts supplied by the business. (Which I did, and the business did not) The business receives the parts and performs the repairs on that vehicle and I, the customer, pay the business for the cost of the parts and the service time. The fact that the order was placed 3 months late when the cost of the parts (if they even did increase THAT much in that time) increased is not my fault and I do not need to pay the cost of that mistake which was not made by me. They took $100 or some amount off the price when I raised my concerns but in all honestly, if I had
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March 2023 by R J.
I took my car here and the paint job was not done right and the paint was bubbling up on the front bumper and peeling and they never corrected it and messed up my tinted windows and didn't fix that even.when I tried calling back to have it fixed felt like I was getting the run around . Disappointed because the owner seemed nice.I will add pictures soon .They should have made it right.
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November 2022 by Matty C
Didn't get any work done here, just had to pop in for an estimate. The people that helped me were very friendly and efficient.
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September 2022 by Sam Edwards
The team at RM body and paint have served us for years. Our cars always come out looking new. Great professional quality shop that we highly recommend.
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December 2021 by monica jones
Very timely,great job,family owned 30 years.Coordinated w insurance Co and rental car,made things easy!
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November 2021 by Darius Denson- Holmes
The front desk is super nice and great. The workers aren’t reasonable or understanding. I turn my car in to get my passenger side door fixed and I got it back with my driver side button broken and they claim they didn’t have anything to do with the driver side door. They claim it was a wear and tear. Daniel didn’t feel responsible for it and now I have to go through someone else to get it fixed. I do not recommend this body shop to anyone.
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August 2021 by Ron B
I have had several vehicles repair at this facility and always extremely satisfied with the results.
