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February 2024 by stanceswagger
I recently had the pleasure of visiting the Rocky mtn suspension shop, and the experience was nothing short of exceptional. From the moment I walked in, the atmosphere exuded professionalism and expertise. The staff, consisting of highly skilled technicians, showcased an unparalleled level of knowledge in the intricate world of semi-truck suspensions.The shop's attention to detail was evident as they meticulously assessed my truck's suspension needs. Their diagnostic process was thorough, and they took the time to explain every aspect of the recommended services. This transparency instilled confidence in their work and demonstrated a commitment to customer satisfaction.What truly sets this shop apart is their dedication to providing not only quality service but also a seamless customer experience. The waiting area was comfortable, equipped with amenities to make the visit enjoyable. The staff maintained clear communication throughout the process, ensuring I was informed about the progress of the suspension work.The efficiency displayed by the technicians was remarkable. They worked diligently to address the specific issues with my semi-truck suspension, and the results were outstanding. The improvement in the truck's performance was immediately noticeable, reflecting the precision and expertise invested in the repair and maintenance process.Beyond technical proficiency, the team's friendly and approachable demeanor created a welcoming environment. It was evident that customer satisfaction was their utmost priority. They took the time to answer my questions, alleviating any concerns I had about the suspension work and providing valuable insights into preventive maintenance practices.In conclusion, my experience with this semi-truck suspension shop was nothing short of exemplary. From the knowledgeable and skilled technicians to the seamless customer service, every aspect of my visit exceeded expectations. If you're seeking a trustworthy and proficient team to handle your semi-truck suspension needs, look no further. This establishment deserves not just five stars but a standing ovation for their commitment to excellence.
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December 2023 by Gary Lamke
They have done excellent work for me.
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November 2023 by Alex Ryan
Not impressed. Made an appointment a week and a half out for a severe alignment issue. I dropped the truck off and finally had to call at the end of the day due to no communication, to find out they said they couldn’t find anything wrong with it and proceeded to tell me how over booked they were and couldn’t do anything to help. Huge waste of time and cost me a lot of money having the truck being down. Definitely a company that only cares about big fleet companies coming in and not small businesses owners.Service: Wheel alignment
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September 2023 by All clean
IT'S THE BEST LEAF SPRING IN TOWN.GREAT PRICING, GREAT SERVICE!!!ON TIME... ALL THE TIME..We had a breakdown on our trailer right before work this moring. I got to the shop early 8am. They had the parts and the manpower to get it fixed NOW so I can finish my job today..Thank you Rocky Mountain Spring for over hauling my trailer Leaf Springs and hardware and allowing me to get back to work ?.
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September 2023 by Anthony Castro
Over the phone customer service is absolutely awful. The guy I just spoke with 9/25/2023 9:30am was an absolute joke. He should never be allowed to speak with any customers.I ordered a set of springs that I will be returning. I’d rather pay a little more for better than this place’s customer service!Service: Steering & suspension repair
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August 2023 by Esther Horsman
Excellent trailer repair. Honest mechanics.
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June 2023 by Mike Coholich
We have a 2018 Coachmen Ford E450 Class C RV that we bought used with 15,000 miles. On our first trip, we found that it had a very rough ride on many road surfaces - particularly on concrete expansion joints. Incredibly rough ride! Like slow down to 20MPH on some roads rough! The issue felt like it was related to the rear suspension. We tried many combinations of tire and airbag pressures, to no avail. We contacted a Coachmen dealer and Coachmen directly for their feedback and they could only comment "that's just the way they ride". We brought our RV to Paul and the team at Rocky Mountain Spring and they spent considerable time working with us on a resolution. After careful review, Paul recommended that we replace our rear leaf springs with an extra leaf and to add the MORryde Suspension System. 110% difference in the ride! Highly recommend Rocky Mountain Spring - they know their stuff! Extra shout out to Roman who performed the install work and who took the time to personally explain the work he did when we picked up the RV!Services: Steering & suspension repair
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June 2023 by Hélène KOHLER
waiting 5h for tires rotation and alignment, finally the alignment was not possible. Not an issue for us but 5h to rotate tires… seriously ! Not friendly…and 300$ for thatService: Wheel alignment
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April 2023 by Edwyn Rommel
I needed springs for my 30 ton Crane on short notice . Paul and his staff were able to make it happen. I will definitely use Rocky Mountain Spring and Suspension in the future. Thanks again. .. Colorado Crane Services
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March 2023 by Bret Haycock
Got me in and out, service was helpful and friendly. As far as cost I don't have anything to compare to. I was fine with final cist
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January 2023 by Ryan Niell
My employer uses them for our busses and they seem to do a great job. The staff is very friendly as well
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December 2022 by Donavon Wright
They do work on heavy commercial vehicles but can make U-bolts. Helpful and great prices.
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October 2022 by Ryan Garrett
I'm not saying the guys do bad work but I would get a second opinion before they sell you on a ton of work you might not need.Service: Wheel alignment
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September 2022 by Elissa Shaner
Excellent service and caring staff.I was traveling from N California to Florida when i found myself in need of Springs & Shocks for my 1984 Toyota Dolphin. There is no after market options available for this vehicle. Paul and his staff did a professional, custom job for me and were able to get me back on the road in a week.Thank you!!
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September 2022 by Roger Ewald
They did a complete assessment of my older motorhome steering and suspension and gave me a checklist of issues. They advised me to not get an alignment until I had some suspension work done. They could have been dishonest and done one anyway.
