-
November 2023 by jude Mars
Very wonderful staff. They are nice, helpful and knowledgeable. I love this pharmacy.
-
July 2023 by Coco M.
Limited hours, pharmacists high attrition, long wait, poor service. Unfortunately the closest to my home.
-
June 2023 by Katherine Boulton
I had an appointment to obtain a birth control prescription through the pharmacy. The pharmacist just had a scribbled sticky note from another pharmacist to remind them of my appointment. The pharmacist continually commented on how she was understaffed and on how she had no training in regard to how to perform my wellness exam, birth control types, fill the paperwork, or file with my insurance for the prescription. She didn't know which way the blood pressure band should go and I had to show her. There was a wait for other people in line, even though there were two pharmacists. After an hour, I ended up telling her I'm getting my prescription elsewhere because I wasn't sure they would process it correctly. They were super kind but need to be trained and staffed with supervisors. Mine was just a birth control prescription, but it could have been someone else's life-saving medication, and that's not acceptable
-
June 2023 by Sarah Tyner Weber
They don't answer their phone and there is no way to leave a message. I've been trying to call for 5 days, 2 times a day. I'll be switching pharmacies now.
-
May 2023 by Emily Coen
This pharmacy is a breath of fresh air! All the staff is so personable and caring. It’s like being back in a small town where everyone takes care of each other. Their expertise is also top notch. They have the medication on hand that my family needs and their pharmacist is awesome. I really cannot say enough good things about the Village Center Safeway pharmacy. I’m so glad we transferred our care here.
-
May 2023 by Sarah C
The woman pharmacy tech is absolutely the most wretched person I have ever dealt with in my life. Every single time I have a conversation with her she is horrendous. I have no idea how she’s kept her job this long. She doesn’t deserve to work there.
-
April 2023 by Rachel West
We have had so many issues with this location. They are not friendly, usually behind or out of the medication. Once I commented to the younger lady checking me out that she could be more polite and she walked away from me. They don't answer the phone so we have to make an extra trip to check if they received the prescription.Its time we’ll bring our business elsewhere. Maybe back to the Academy location because they were much more helpful and friendly.
-
April 2023 by stacee cushatt
I have experienced issues in the past with refills not being filled and the staff is always extremely apologetic and fixes the issue immediately but this last weekend I was shopping and asked the gentleman working about a refill that had been missed. He apologized and said it would be filled immediately. I called today and asked if it had been refilled because I had not received a phone call a few days later. Sandra stated that it was not filled and stated it would be filled immediately. Today upon pick up the same gentleman is the cashier , recognizes me and denies that I ever enquired about the refill when I asked why it had not been refilled. Naturally I'm upset why because the gentleman employee was extremely rude, continued to argue with me and ultimately did not refill my request. Yet somehow it's still my fault as the customer. Please assess this situation. Thank you.
-
April 2023 by Heinrich Martin
5/5 fantastic pharmacy! They're LGBTQ+ positive and very helpful! Never have had an issue and everyone is so kind!
-
March 2023 by Jameson Goins
Extremely rude staff. The pharmacy techs are completely unwilling to help with any confusion or challenges, whether that be with the order, billing insurance properly, etc.
-
January 2023 by J T.
Yes, some of the staff can be abrupt at times. They actually do stressful and time-demanding work. Sandy the manager comes across as all-business but is careful to make sure you understand the prescription requirements and potential side effects.
-
November 2022 by Nikolas Allison
Never had a good experience. They always got my copays wrong and now they suddenly don’t take the insurance at all.Won’t be returning, there’s always a barrier to my purchase with them.
-
October 2022 by Olga Wollinka
Wonderful experience getting Covid booster as a walk in! Went in at 2.40 pm on Wednesday and the most cheerful pharmacy tech I have ever seen gave us our Pfizer boosters. (Larissa I think is her name.) Plus you get a 10% off coupon up to $200 with every vaccine!
-
March 2022 by John Kellogg
The pharmacist at the village center Dr are unbelievably incompetent! They can't even follow simple instructions! They are paid to count medications, and they can't even do that! I would avoid for your benefit!
-
December 2021 by Kristen Johnson
The pharmacist Jacqueline is unbelievably rude, does not care about patients. She has no customer service skills and will make it difficult to acquire needs and answer questions. Management needs to take action!